I was using a coupon to pay for my food and they said the didn't have chicken ready even though they were selling chicken for people that we're paying food price They made me feel like a second class customer they should say
Service: 1
Alec Mathia
Just ordered 4 tostada bowls and they didn’t give me any dressing. So I have 4 bowls of plain chicken and lettuce. Tastes pretty lame. Thanks guys.
Atmosphere: 1
Food: 5
Service: 1
Lea Castaneda
Bad service unfriendly workers, and the chicken was bad.
Kai Han
They missed tortillas and corn from Uber ordered. I called them 7 times, and nobody picked. I drove their complaint about. They said because the worker was new and they blamed Uber drivers and the phone was disconnected! That's not true. removed phoner number from Google if you don't want to pic the phone intended lie
Atmosphere: 1
Food: 1
Service: 1
Carlos Valdez
I love this pollo loco, this chicken was juicy. Customer service was so good. Melly the cashier was so nice.
Alejandro Trigueros
This place is so delicious, the chicken was so juicy. I love the service here. The store was really clean. Kimberly is the manger of the afternoons and is so nice I love how she’s super sweet and outgoing. Highly recommends
Medelyn Osorio
This place is so very beautiful. The service is beyond amazing. Melly the cashier was so sweet and wonderful, will he returning.
Lauren Von Cherry
Haven't been here in a long time and just remembered why. The products pass by several hands so they act like didn't know it was burnt?!
Joe Lombard
Really great service, everyone was really nice and the space is really clean and functional. The food came out really quickly and tasted delicious. 10/10 pollo loco spot!
Daniel Cano
Food good. Service great. Attention to details. This is going to be fav spot out of the other same name business. Went twice and everything on point.
I was using a coupon to pay for my food
and they said the didn't have chicken ready
even though they were
selling chicken for people that we're paying food price
They made me feel like a second class customer
they should say
Service: 1
Just ordered 4 tostada bowls and they didn’t give me any dressing. So I have 4 bowls of plain chicken and lettuce. Tastes pretty lame. Thanks guys.
Atmosphere: 1
Food: 5
Service: 1
Bad service unfriendly workers, and the chicken was bad.
They missed tortillas and corn from Uber ordered. I called them 7 times, and nobody picked. I drove their complaint about. They said because the worker was new and they blamed Uber drivers and the phone was disconnected! That's not true. removed phoner number from Google if you don't want to pic the phone intended lie
Atmosphere: 1
Food: 1
Service: 1
I love this pollo loco, this chicken was juicy. Customer service was so good. Melly the cashier was so nice.
This place is so delicious, the chicken was so juicy. I love the service here. The store was really clean. Kimberly is the manger of the afternoons and is so nice I love how she’s super sweet and outgoing. Highly recommends
This place is so very beautiful. The service is beyond amazing. Melly the cashier was so sweet and wonderful, will he returning.
Haven't been here in a long time and just remembered why. The products pass by several hands so they act like didn't know it was burnt?!
Really great service, everyone was really nice and the space is really clean and functional. The food came out really quickly and tasted delicious. 10/10 pollo loco spot!
Food good. Service great. Attention to details. This is going to be fav spot out of the other same name business. Went twice and everything on point.
Restaurantji Recommends
It's ok
Atmosphere: 5
Food: 5
Service: 4
The guy at the cash register was giving us attitude while taking our order while asking a simple question about my order Poor customer service.
They totally ignore online orders, even though they already have your money (or maybe that's why).
Atmosphere: 2
Food: 2
Service: 1
Always short on staff, long wait for no reason
Atmosphere: 2
Food: 2
Service: 2
Very good clean and the kindness of the people is excellent
Atmosphere: 5
Food: 5
Service: 5
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