El Pollo Loco
1224 S Soto St, Los Angeles
(323) 261-4671
Recent Reviews
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First time here to this El Pollo Loco. Received Great Customer Service from Fernando. I decided to have the Double chicken Street corn Salad with the creamy cilantro dressing and it was very delicious for having it the first time around I highly recommend it. Also I added 3 Chicken tacos Al carbon which were delicious aswell . For a fountain drink I had a coke which went along with my salad very well lol . The restroom and dining area was very clean . Parking was a bit hectic since it's in a shopping center but I did find a parking available. I give this Pollo Loco five stars for this visit. Thanks for making my day with a Great Lunch .
Atmosphere: 5
Food: 5
Service: 5
Manager personally attended us and provided outstanding customer service! 5 πππππ
Atmosphere: 5
Food: 5
Service: 5
One of the best restaurants for grilled chicken is El Pollo Loco.
Atmosphere: 5
Food: 5
Service: 5
Went for the soup and salad .. Always!!
Atmosphere: 3
Food: 5
Service: 4
I only come here because it is close to my work if not I would not come to this location. This area is very busy and parking is terrible because it is in a lot with other businesses. There is a school across the street. Food is mostly on point but occasionally missed a few items (like a side or tortillas or salad dressing} here and there on the take out. I dont know understand why items are missed when they are not busy. That is why the service with 3 stars.
Atmosphere: 3
Food: 5
Service: 3
Food was fresh and yummy π
Atmosphere: 4
Food: 4
Service: 4
Great option for a diabetic like me. Fast and efficient, great customer service
Atmosphere: 5
Food: 5
Service: 5
Chicken tasted old and tough
Atmosphere: 1
Food: 1
Service: 1
We came just for chicken and they sold us the whole dinner because my family didn't speak English and the cashier didn't speak Spanish. How sad.
Atmosphere: 1
Food: 3
Service: 1
Very clean
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The chicken tostada bowl is my favorite here
Atmosphere: 5
Food: 5
Service: 5
I always get the original pollo bowl combination without beans. With the pink lemonade strawberries drink. The food was great at a solid price. Only $5.50 to get a bowl of chicken, choice of flour or tortillas chips. Also good to get the family plate as well if you want a get a lot of food at a solid price point. I was always go through the drive through first then it gives me the option to sit down and check out the environment. As I donβt like waiting in no lines. Drive thru was completely open and empty. Inside had people in it but surprisingly no long lines.
They have great salads secret pollo sauce
Classic double chicken salad
Street corn double chicken salad
Bathroom for paying customers only
Self service at the front counter
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Beans and Rice, Double Chicken Tostada Salad
Excellent customer service fresh chicken, freshly roasted very clean place ?
Parking: Very spacious and easy to park.
Wheelchair accessibility: Wheelchair accessible!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Asado
Costumer service,not so good I dont like I did not return this place
Atmosphere: 4
Food: 5
Service: 1
This location should be closed because of what I hear about infestation of rodents in the food.
Atmosphere: 1
Food: 1
Service: 1
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