El Pollo Loco

1224 S Soto St, Los Angeles
(323) 261-4671

Recent Reviews

steven luciano

It's not open it's closed temporary close stop lying

Rita32117

Always hot, always reliable! Fresh ingredients, service with a smile and worth your money.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pollo Beans and Rice, Guacamole, Double Chicken Avocado Salad

Jose Hernandez

Excellent

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: House Salsa Mild, Double Chicken Tostada Salad, Churro, Chicken Avocado Burrito

Irvin Aguilar

Stingy with condiments

Rebecca Rodriguez

Employees are nice. Restaurant is clean, bathroom area is clean. Food came out as expected. Lot and street parking. Good ++

Atmosphere: 5

Food: 5

Service: 5

Rebecca R.

Employees are nice. Restaurant is clean, bathroom area is clean. Food came out as expected. Lot and street parking. Good ++

Brayan R.

Damn this place is fast, the manager needs some cudos, I was in and out in 5 minutes which left me so impressed with the staff. New place for lunch

ALEJANDRO

Kevin is the most amazing worker there!! He helped me choose out my food when I didn’t know what to order. He really went out of his way to help me out and I am grateful for that. Shoutout to Kevin!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Two Churros

Eduardo Munoz-Maceira

Clerk has an awful attitude. Needs training on how to treat paying customers. Been coming here for years and this was the first experience where a young clerk throws my food order at me. Not sure if she was having a bad day, but management needs to train her or give her a break from stress.

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Double Chicken Tostada Salad, Guacamole, Chicken Avocado Burrito, Double Chicken Avocado Salad, Chicken Avocado Burrito Combo, Grande Avocado Chicken Bowl Combo

Sebastian N.

I'd prefer for my avocado not to be rotten. How is this not noticed when serving the food?

Al Samora

Place was clean food was good friendly service recommend this

Atmosphere: 4

Food: 4

Service: 4

Eric Cardenas

When I got to my office, I unwrapped my burrito only to see the side of my burrito was missing a piece of tortilla and the toppings coming out the side.

Atmosphere: 4

Food: 1

Service: 4

Josephine Cates

For fast food this is a great place. Good food, good prices, friendly service

Atmosphere: 5

Food: 5

Service: 5

Annmarie Lovings

They usually have great fresh food here but they usually always will forget something in my order. Always I ask for pico degio and they will always try and give me house salsa and tell me that is pico degio. Also make sure the tortillas are not hard from when the warm them up in the microwave ( sometimes that has happened) this visit a few of the pakets the tortillas were hard and they forgot to put my ranch for my large salad. I have been an El Pollo Loco customer for many years and have also worked at El Pollo in my younger years so I know what pico degio looks like. Just make sure to always double check your order when visiting this particular location.

Atmosphere: 2

Food: 5

Service: 1

Adrian Sanchez

Love the energy good vibe and great

Atmosphere: 5

Food: 5

Service: 5

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