“Came in for lunch Friday afternoon and was greeted by two employees. If you ever come here, be prepared to spend an arm and a leg for a meal. $20 for a burger, fries and drink??? The prices are insane, but for the quality of the food is top notch. Five guys is a once in a while thing.
I ordered the grilled cheese cheeseburger with a little fry and a large drink. I have to admit, the burger was great. The grilled cheese bun added a different level of texture and flavor. I highly recommend it. Fries were great but could have used a little more salt. That is my personal preference, though. There were many drink options to choose from. The Hi-C is good.
Now, the employees were great and super friendly, but I noticed that one wasn’t washing his hands or wearing gloves when sweeping and cleaning the tables. It was a man with long hair. Plus for a hair net, but at least have some decency to be sanitary, especially when your store is covered in peanuts that could cause an allergy.
Overall experience was good. The store was clean except for some tagging in the restroom, service was good minus the one worker not washing his hands or wearing gloves, and the food, although very expensive, was great and well worth it. 8/10
Vegetarian options: Veggie sandwich.
Dietary restrictions: People with peanut allergies beware. The whole store is covered in them.“
“Fantastic service!
Today was another great visit. I always receive great service from the ladies and guys from Wilshire to West Hollywood location (closed).
The food was prepared great, especially my little cheeseburger.
I just love the choices that are available to customize your burger.
Thanks and keep up great work!“
“As always, the burgers are delicious and the brand is synonymous with quality, but the truth is that the shopping center where the restaurant is located isn't that nice. The entire fast-food area, including the tables and chairs, was dirty, as were the bathrooms. There was no hand sanitizer anywhere.
I also couldn't buy water or anything other than soda, so I probably wouldn't return to this location.“
“I had to use the restroom really bad as I was walking by and stepped in to ask if I could, the staff member politely gave me the code no questions asked. Even though I didn't buy anything and I thought that was really kind. I've been running into trouble with establishments only giving the code to customers only. Due to the kindness I was treated with I will definetly be back and purchase a meal. I don't eat burgers too often and 5 Guys is a bit pricey for me I will come back just because of this experience. I like that they have tables outside so I can sit and enjoy the view of the street and catch some wind & hot frat boys from USC walk by. I've had 5 guys at other locations so I know how to order. I'm going to get everything on it and enjoy the mini meal that's like $12 which isn't bad. They have good fries if I remember correctly. Thanks for letting me pop a squat in your toilet. I will return as a paying customer soon.“