Five Guys

I haven’t been to this location in person but frequently order delivery from here - and it is hands down the best five guys location ever. They are consistently amazing. Specifically, whoever was cooking 11/15/2025 at 6pm deserves a big raise because this meal was beyond my wildest dreams (I’m also dead sober). Rock on five guys on wilshire - you deserve awards.

Food: 5

Best burger in town by a mile!

Atmosphere: 5

Food: 5

Service: 5

I want to make a point that small gestures in community service goes a long way for consumers. Remarkable customer service. Delicious as always
.

Atmosphere: 5

Food: 5

Service: 5

Customer service is excellent here! Staff very friendly and quick to correct any issues. Burger and fries were fresh and tasty

Food: 5

Service: 5

What really stands out to me about Five Guys is their exceptional customer service. From the moment I walked in, the staff made me feel welcome and were so friendly. They’re always attentive to my needs, and I appreciate how they go the extra mile to ensure I’m satisfied. It truly enhances the whole dining experience!

Atmosphere: 5

Food: 5

Service: 5

I’ve always been a loyal Five Guys customer because of the consistently high quality and great experience. Unfortunately, my most recent visit was extremely disappointing.
My order was taken incorrectly: instead of a single hamburger with American cheese and toppings (mushrooms, tomato, lettuce, onions, etc.), I was given an extra combo with just a plain burger. On top of that, the overall quality was far below what I’ve come to expect from Five Guys:
The fries had a strange smell and were not fresh at all.The burger patty, which is usually juicy and flavorful, was dry and unpleasant.
Even the bun tasted off and lacked its usual freshness.Everything about this order felt substandard compared to the Five Guys I know and recommend to others. This experience was very disappointing, and I truly hope your team takes this feedback seriously and addresses why both order accuracy and food quality have declined so much.

Great service! Good food!

Atmosphere: 4

Food: 5

Service: 5

It's a bit pricey fast food restaurant. The burger is pretty good, however the fries are a bit salty.

Atmosphere: 5

Food: 4

Service: 4

It's a bit pricey fast food restaurant. The burger is pretty good, however the fries are a bit salty.

Atmosphere: 5

Food: 4

Service: 4

Fantastic service!

Today was another great visit. I always receive great service from the ladies and guys from Wilshire to West Hollywood location (closed).

The food was prepared great, especially my little cheeseburger.
I just love the choices that are available to customize your burger.

Thanks and keep up great work!

Food: 5

Service: 5

They did NOT ANSWER THE PHONE

Atmosphere: 3

Food: 3

Service: 1

The best burger in a long while and far around

Atmosphere: 5

Food: 5

Service: 5

This Five Guys location on Wilshire absolutely hit the spot. I stopped in for a quick lunch and everything was exactly what you hope for—fast, fresh, and super satisfying. I ordered a double cheeseburger with grilled onions, jalapeños, and their classic Cajun fries, and it came out hot, perfectly stacked, and bursting with flavor. The burger was juicy without being greasy, and the fries were seasoned just right with that signature kick. The staff were upbeat and efficient, keeping the line moving while still making you feel like a guest, not just a number. The space was clean, well-lit, and had plenty of seating, which made it easy to kick back for a few minutes before heading out. You know what you’re getting with Five Guys, but this location goes above and beyond in doing it right.

Atmosphere: 5

Food: 5

Service: 5

Druggies outside coming in bothering soda machine

Atmosphere: 5

Food: 5

Service: 5

I go here all the time, best burgers, they have a good deal going right now for a combo meal.
Fries are the best here, awesome soda machine and free peanuts. Great for kids too.

Atmosphere: 5

Food: 5

Service: 5