Tonight was disappointing due to my interaction with one of the bartenders, Niema. As a designated driver for my group, I expected a welcoming experience, similar to what I’ve received from other staff members here. All I asked for was water for my friend. Unfortunately, Niema was consistently rude and unprofessional throughout the night, despite my efforts to remain polite and even tipping 20% for a drink
Her attitude negatively impacted my experience, leading us all to leave early. As someone who also works in the service industry, I’m genuinely confused by her behavior. While I appreciate the rest of the team’s kindness and the overall vibe of this place, I won’t return if she continues to represent this establishment.
Atmosphere: 4
Food: 4
Service: 1
Desirae Moore
Eh. Men. Bleh. But Okeh. Potential for a great time but it's not connecting.
Atmosphere: 3
Food: 4
Service: 4
First Last
Not open until 2 AM more like 12:30 AM. Shots are $22.
Atmosphere: 1
Food: 1
Service: 1
Tito Silvey
$17.00 for a rum and coke and closing at 12:30 when scheduled till 2:00 ain't a good look my dudes
Ace Ace
Waste money and time! Terrible..old and dirty smell!
Atmosphere: 1
Food: 1
Service: 1
Blaze Gray
young asian bar tender man yesterday stole my card and purchase 215$ of uber eats... i haven't used that card in months and conveniently the day i use it somebody charges 215$ on uber eats not a chance. now i have to call my bank and contact uber to track the order.
Atmosphere: 5
Service: 1
jeremiah De Jesus
Awesome experience the fountain. Quality quick service, the bartenders there are on point. Nice clean facility. Definitely will be going back soon!
Roni Michele
It's a nice lounge, but the bartenders are very slow. The venue is very nice, everytime I've been there, I've had a good time.
Atmosphere: 4
Service: 2
Chris Smoot
The owner is extremely rude! My girlfriend asked if someone could come around and help clean up a mess and he cursed at her! I was livid. We left immediately.
Service: 1
Dolan Flinger
Although the food, environment, and service from employees are good, I want to distinguish the experience that the prior give compared to what I have noticed from the manager who I believe to be the owner of Fountain LA. If you look at past negative reviews specifically regarding management, they are all true.The manager's behavior at this establishment is deeply concerning. He exhibits rudeness, arrogance, and condescension, particularly towards customers who come from various socioeconomic backgrounds. I overheard him speaking dismissively about customers who didn't "fit in," revealing a height of bad manners around guests.Moreover, the manager's actions veered into the territory of potential sexual harassment. This behavior is completely unacceptable anywhere. Despite the positive vibe from the employees and the overall atmosphere, the manager's unprofessionalism is a glaring issue that significantly detracts from the overall experience. This establishment needs to address these serious concerns and ensure a safe and respectful environment for all patrons. Honestly, the establishment seems better run by one of the manager's employees rather than himself.It is sincerely disappointing to see such a disregard for basic decency and customer satisfaction. This manager should redirect their energy towards maintaining a more welcoming environment. Improvement is imperative, as the current quality falls far short of acceptable standards.
Tonight was disappointing due to my interaction with one of the bartenders, Niema. As a designated driver for my group, I expected a welcoming experience, similar to what I’ve received from other staff members here. All I asked for was water for my friend. Unfortunately, Niema was consistently rude and unprofessional throughout the night, despite my efforts to remain polite and even tipping 20% for a drink
Her attitude negatively impacted my experience, leading us all to leave early. As someone who also works in the service industry, I’m genuinely confused by her behavior. While I appreciate the rest of the team’s kindness and the overall vibe of this place, I won’t return if she continues to represent this establishment.
Atmosphere: 4
Food: 4
Service: 1
Eh. Men. Bleh. But Okeh. Potential for a great time but it's not connecting.
Atmosphere: 3
Food: 4
Service: 4
Not open until 2 AM more like 12:30 AM. Shots are $22.
Atmosphere: 1
Food: 1
Service: 1
$17.00 for a rum and coke and closing at 12:30 when scheduled till 2:00 ain't a good look my dudes
Waste money and time! Terrible..old and dirty smell!
Atmosphere: 1
Food: 1
Service: 1
young asian bar tender man yesterday stole my card and purchase 215$ of uber eats... i haven't used that card in months and conveniently the day i use it somebody charges 215$ on uber eats not a chance. now i have to call my bank and contact uber to track the order.
Atmosphere: 5
Service: 1
Awesome experience the fountain. Quality quick service, the bartenders there are on point. Nice clean facility. Definitely will be going back soon!
It's a nice lounge, but the bartenders are very slow. The venue is very nice, everytime I've been there, I've had a good time.
Atmosphere: 4
Service: 2
The owner is extremely rude! My girlfriend asked if someone could come around and help clean up a mess and he cursed at her! I was livid. We left immediately.
Service: 1
Although the food, environment, and service from employees are good, I want to distinguish the experience that the prior give compared to what I have noticed from the manager who I believe to be the owner of Fountain LA. If you look at past negative reviews specifically regarding management, they are all true.The manager's behavior at this establishment is deeply concerning. He exhibits rudeness, arrogance, and condescension, particularly towards customers who come from various socioeconomic backgrounds. I overheard him speaking dismissively about customers who didn't "fit in," revealing a height of bad manners around guests.Moreover, the manager's actions veered into the territory of potential sexual harassment. This behavior is completely unacceptable anywhere. Despite the positive vibe from the employees and the overall atmosphere, the manager's unprofessionalism is a glaring issue that significantly detracts from the overall experience. This establishment needs to address these serious concerns and ensure a safe and respectful environment for all patrons. Honestly, the establishment seems better run by one of the manager's employees rather than himself.It is sincerely disappointing to see such a disregard for basic decency and customer satisfaction. This manager should redirect their energy towards maintaining a more welcoming environment. Improvement is imperative, as the current quality falls far short of acceptable standards.
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
Great place to celebrate your birthday
This was a nice open place,
Atmosphere: 5
Food: 3
Service: 4
Owner is insulting. Really ruined my mood when he disrespected me. Never going back, this is now how you behave as a owner!
Atmosphere: 1
Food: 2
Service: 1
Owner is unprofessional
Rude and arrogant owner, do yourself a favor and take your money somewhere else.
Atmosphere: 1
Food: 1
Service: 1
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