Restaurant is permanently closed down! Despite being able to book online. 🫠
Julio B
The place was closed in spite of having taken a reservation.
Brian S
It’s closed, the windows are all boarded up. 6:30 on a Saturday.
And yet, there is no indication of this online. I was still allowed to make an online reservation, then I called and got an automated message that made zero mention of being closed, told me I’d get a call back. Spoke with a nearby restaurant and apparently it’s been this way for weeks.
Come on, this is EXTREMELY disrespectful/rude. Are they too busy to update their website or phone message??
Even if they reopen, I’ll never go.
Tiffany Spicer Keys
CLOSED! Took our reservation online showed up and the whole restaurant has been closed for over a month!
Atmosphere: 1
Food: 1
Service: 1
xiojara
Restaurant is still accepting reservations and it is completely closed. Will even confirm reservation.
Kendall
We didn't even get to go. They let me make a reservation and everything online said it was open. We paid for parking to show up and it be boarded up and closed. Unacceptable.
Raoul Amescua
Great experience overall. The Fig Salad and Branzino were amazing. The service was really good. The cocktails were really good as well. Enjoy!
Atmosphere: 4
Food: 5
Service: 5
Ben
The service was pretty good. The food was disappointing. The grilled seafood was rubbery and the risotto was extremely heavy. The pappardelle pasta was dry. The ambience would've been nice, but there were some weird things like an air freshener daisychained to an outlet on the wall.  the addition of live music was kind of nice, but light instrumental music would have been preferable to a vocalist.
Ashleigh Medford
Bruschetta? Fresh. Cacio e pepe? Unreal. Espresso martini? Might’ve had two. Last but not least…the RIBEYE…so rich and flavorful!Hearts and Flame did not miss ❤️✔️ A great and beautiful restaurant in the DTLA area!
Atmosphere: 5
Food: 5
Service: 5
phoebe
This is our second time celebrating Mother's Day at Hearts & Flames. Overall, it was still a good experience and we liked their pasta and lamb chop dishes. However, we are a little disappointed at the Fig salad missing the figs when it was served, the risotto is a bit on the dry side , and the lack of availability of dessert options. We wish the serve could tell us ahead of time if something is out from the menu when they provided us the menu. We heard the restaurant has a busy brunch crowd and that may have impacted the service and our experience this time.
Food is great . Staff are all very accommodating and friendly. The place is clean and well decorated. Will def go back.
Danielle
Great night to celebrate our engagement. Loved the live music, very romantic! The kitchen was out of a few menu items and ingredients but the server explained they were getting ready for a menu change.
Gisselle Annette
I was soooo bumbed when I noticed that you guys took the Portobello mushroom appetizer out of the menu......that was an amazing appetizer and please bring it back.....the lamb plate was per usual amazing!
Otto
Completely overpriced, especially the drinks. Ordered a Vodka Soda $15 but requested Ketel, they added an additional $15 on top and it was an 8oz glass. 2 filet mignons and 3 drinks $245 not including tip. Place had only 8 of maybe 40 tables filled on a Saturday night. After I saw the check I realized why it wasnt full. Would not recommend to anyone.
Dominic
Hearts and Flame offers a stunning ambiance with its open kitchen concept, creating an inviting atmosphere. As a destination restaurant, the experience is crucial, and while the food quality and freshness are commendable, the service aspect could be refined. On a busy Friday night, only one primary server and a backup made it challenging to provide the level of engagement expected in a restaurant where guests seek an elevated dining experience. A menu tour and guided recommendations would enhance the hospitality, turning the meal into an experience rather than a transaction. The restaurant has all the right ingredients—quality food, a unique concept (especially the Parmesan wheel presentation), and an environment perfect for special occasions. Elevating service to match the ambiance could help Hearts and Flame maximize its potential and drive stronger word-of-mouth appeal.
Restaurant is permanently closed down! Despite being able to book online. 🫠
The place was closed in spite of having taken a reservation.
It’s closed, the windows are all boarded up. 6:30 on a Saturday.
And yet, there is no indication of this online. I was still allowed to make an online reservation, then I called and got an automated message that made zero mention of being closed, told me I’d get a call back. Spoke with a nearby restaurant and apparently it’s been this way for weeks.
Come on, this is EXTREMELY disrespectful/rude. Are they too busy to update their website or phone message??
Even if they reopen, I’ll never go.
CLOSED! Took our reservation online showed up and the whole restaurant has been closed for over a month!
Atmosphere: 1
Food: 1
Service: 1
Restaurant is still accepting reservations and it is completely closed. Will even confirm reservation.
We didn't even get to go. They let me make a reservation and everything online said it was open. We paid for parking to show up and it be boarded up and closed. Unacceptable.
Great experience overall. The Fig Salad and Branzino were amazing. The service was really good. The cocktails were really good as well. Enjoy!
Atmosphere: 4
Food: 5
Service: 5
The service was pretty good. The food was disappointing. The grilled seafood was rubbery and the risotto was extremely heavy. The pappardelle pasta was dry. The ambience would've been nice, but there were some weird things like an air freshener daisychained to an outlet on the wall.  the addition of live music was kind of nice, but light instrumental music would have been preferable to a vocalist.
Bruschetta? Fresh. Cacio e pepe? Unreal. Espresso martini? Might’ve had two. Last but not least…the RIBEYE…so rich and flavorful!Hearts and Flame did not miss ❤️✔️ A great and beautiful restaurant in the DTLA area!
Atmosphere: 5
Food: 5
Service: 5
This is our second time celebrating Mother's Day at Hearts & Flames. Overall, it was still a good experience and we liked their pasta and lamb chop dishes. However, we are a little disappointed at the Fig salad missing the figs when it was served, the risotto is a bit on the dry side , and the lack of availability of dessert options. We wish the serve could tell us ahead of time if something is out from the menu when they provided us the menu. We heard the restaurant has a busy brunch crowd and that may have impacted the service and our experience this time.
Restaurantji Recommends
Food is great . Staff are all very accommodating and friendly. The place is clean and well decorated. Will def go back.
Great night to celebrate our engagement. Loved the live music, very romantic! The kitchen was out of a few menu items and ingredients but the server explained they were getting ready for a menu change.
I was soooo bumbed when I noticed that you guys took the Portobello mushroom appetizer out of the menu......that was an amazing appetizer and please bring it back.....the lamb plate was per usual amazing!
Completely overpriced, especially the drinks. Ordered a Vodka Soda $15 but requested Ketel, they added an additional $15 on top and it was an 8oz glass. 2 filet mignons and 3 drinks $245 not including tip. Place had only 8 of maybe 40 tables filled on a Saturday night. After I saw the check I realized why it wasnt full. Would not recommend to anyone.
Hearts and Flame offers a stunning ambiance with its open kitchen concept, creating an inviting atmosphere. As a destination restaurant, the experience is crucial, and while the food quality and freshness are commendable, the service aspect could be refined. On a busy Friday night, only one primary server and a backup made it challenging to provide the level of engagement expected in a restaurant where guests seek an elevated dining experience. A menu tour and guided recommendations would enhance the hospitality, turning the meal into an experience rather than a transaction. The restaurant has all the right ingredients—quality food, a unique concept (especially the Parmesan wheel presentation), and an environment perfect for special occasions. Elevating service to match the ambiance could help Hearts and Flame maximize its potential and drive stronger word-of-mouth appeal.
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