This place seriously needs to train its staff on basic courtesy and professionalism. I will not be returning, and I absolutely would not recommend this place to anyone under any circumstances.
Returning to LA for vacation felt like coming home. As a military service member, time off is rare, and I was genuinely excited to enjoy the little things, like visiting a popular boba shop I’d heard so much about. But instead of a warm welcome or decent service, I left feeling small, hurt, and invisible.
I visited on June 29th between 4 and 5 PM. The cashier on duty, a woman in a black t-shirt, was noticeably cold from the start. I saw her deliver drinks to other customers with a smile and a warm tone. When my order was ready, she barely spoke, her voice curt and irritated, and she pointed with her chin toward my drink, as if to say, “Go get it yourself.” I wasn’t expecting her to bring it to me I was ready to pick it up myself but that gesture felt deeply disrespectful, like I didn’t matter.
It might seem minor to some, but in that moment, I felt singled out. I couldn’t help but wonder Was it my appearance? Something else? All I know is I didn’t feel like a valued customer or even a human being worthy of basic kindness. I tried to consider that she might be having a bad day, but it was clear she treated other customers with a completely different attitude and tone.
The drink itself was unremarkable, but honestly, the taste didn’t matter. What stung was being made to feel like my presence was a burden. That feeling lingers. I wear a uniform to serve a country and people I believe in, so being treated this way in my hometown made me question that belief, even if just for a moment.
Maybe it wasn’t intentional, but I believe small interactions reflect deeper values. I left that shop feeling unseen and unwelcome a feeling no one should experience, especially in a place meant to serve the public.
I hope this shop reflects on how a single moment of coldness can impact someone. I truly hope this was a one off, but I wouldn’t wish this experience on anyone else.
David Morales
The Mango Tango saved my life. After the protests, I was hot, frazzled, and frustrated. One sip of this bad baby calmed my nerves and made me ready for the summer, AND LA, again.
Natcha Muangsomboon
A cute boba shop. There are a lot of seatings indoor and outdoor. You can come here just to get boba and chill or work here. I like their HeyHey drink.
lisa wan
Surprised and disappointed at the hostile customer service, especially given the high prices. Save your boba craving for ktown or the SGV and get a taro drink at Laveta or a sweet treat at Valerie’s instead. Too bad Jellyman is temporarily closed, at least their overpriced boba was interesting.
Jance Kosty
The boba tea is excellent, some of the best in town cuz they brew from real tea leaves. I go here often. Rating down one star because I was shopping next door, told the cashier I’m a regular and asked if I could use the bathroom, but she said no. Annoying.
Lucia Kim
Friendly staff and clean in & outside..enough sitting area.
Sofia Liashcheva
my go-to tea place in echo park!
oona titan
This place is currently my go-to boba spot. The drinks are a razzle dazzle✨extra special look to them. Great place for a cute meet & great with a friend or romantic interest. The atmosphere is super cute and the workers are always friendly. The couches are a little funky every time I come, one has some weird funk on it but there’s otherwise loads of clean nice seating. The ambiance is great and they have a variety of drinks to try. I recommend this place more for someone who has a sweet tooth, it’s on the sweater end.
Parking is a little tricky in this part of town. Metered parking is available and if you enjoy a nice walk, neighborhood parking is always achievable. It looks more intimidating than it is, you just have to get the lay of the land. Parking is quite easy once you know the ins and outs.
Loved the Matchstick drink and fast service! But employee was not very welcoming and drink ended up like water at the end.
stefan
A very cool and calm bubble tea store, perfect to relax and chill out in while you sip. They have some of the more unique flavours i've seen too, unalike the typical bbt menu, they have some special flavours. I got this strawberry sparkling drink and it was definitely unique to say the least!
Leonida Bandayrel
Guys!! Be careful using your card in this place. They took your card information and use it to buy stuff in Amazon , bestbuy etc.
After we buy boba here the next day anonymous charge in my gf bank account and my friendS bnk accnt. the next day .
Andressa Mendes
I had lunch at Hey Hey and loved the experience! The place is laid-back, perfect for relaxing while enjoying a good snack. The menu options are excellent, with a variety to suit all tastes.
The service was also very good, with attentive and friendly staff. I will definitely be back to try more delicious things! I recommend it! 🍔✨
stacey kwak
REALLY fast service, with a lot of items to choose from. The interior design was also really nice inside. There were many games and even a piano inside.
This place seriously needs to train its staff on basic courtesy and professionalism. I will not be returning, and I absolutely would not recommend this place to anyone under any circumstances.
Returning to LA for vacation felt like coming home. As a military service member, time off is rare, and I was genuinely excited to enjoy the little things, like visiting a popular boba shop I’d heard so much about. But instead of a warm welcome or decent service, I left feeling small, hurt, and invisible.
I visited on June 29th between 4 and 5 PM. The cashier on duty, a woman in a black t-shirt, was noticeably cold from the start. I saw her deliver drinks to other customers with a smile and a warm tone. When my order was ready, she barely spoke, her voice curt and irritated, and she pointed with her chin toward my drink, as if to say, “Go get it yourself.” I wasn’t expecting her to bring it to me I was ready to pick it up myself but that gesture felt deeply disrespectful, like I didn’t matter.
It might seem minor to some, but in that moment, I felt singled out. I couldn’t help but wonder Was it my appearance? Something else? All I know is I didn’t feel like a valued customer or even a human being worthy of basic kindness. I tried to consider that she might be having a bad day, but it was clear she treated other customers with a completely different attitude and tone.
The drink itself was unremarkable, but honestly, the taste didn’t matter. What stung was being made to feel like my presence was a burden. That feeling lingers. I wear a uniform to serve a country and people I believe in, so being treated this way in my hometown made me question that belief, even if just for a moment.
Maybe it wasn’t intentional, but I believe small interactions reflect deeper values. I left that shop feeling unseen and unwelcome a feeling no one should experience, especially in a place meant to serve the public.
I hope this shop reflects on how a single moment of coldness can impact someone. I truly hope this was a one off, but I wouldn’t wish this experience on anyone else.
The Mango Tango saved my life. After the protests, I was hot, frazzled, and frustrated. One sip of this bad baby calmed my nerves and made me ready for the summer, AND LA, again.
A cute boba shop. There are a lot of seatings indoor and outdoor. You can come here just to get boba and chill or work here. I like their HeyHey drink.
Surprised and disappointed at the hostile customer service, especially given the high prices. Save your boba craving for ktown or the SGV and get a taro drink at Laveta or a sweet treat at Valerie’s instead. Too bad Jellyman is temporarily closed, at least their overpriced boba was interesting.
The boba tea is excellent, some of the best in town cuz they brew from real tea leaves. I go here often. Rating down one star because I was shopping next door, told the cashier I’m a regular and asked if I could use the bathroom, but she said no. Annoying.
Friendly staff and clean in & outside..enough sitting area.
my go-to tea place in echo park!
This place is currently my go-to boba spot. The drinks are a razzle dazzle✨extra special look to them. Great place for a cute meet & great with a friend or romantic interest. The atmosphere is super cute and the workers are always friendly. The couches are a little funky every time I come, one has some weird funk on it but there’s otherwise loads of clean nice seating. The ambiance is great and they have a variety of drinks to try. I recommend this place more for someone who has a sweet tooth, it’s on the sweater end.
Parking is a little tricky in this part of town. Metered parking is available and if you enjoy a nice walk, neighborhood parking is always achievable. It looks more intimidating than it is, you just have to get the lay of the land. Parking is quite easy once you know the ins and outs.
Super cute. Great drinks super friendly staff
🧋🤎
Restaurantji Recommends
Loved the Matchstick drink and fast service! But employee was not very welcoming and drink ended up like water at the end.
A very cool and calm bubble tea store, perfect to relax and chill out in while you sip. They have some of the more unique flavours i've seen too, unalike the typical bbt menu, they have some special flavours. I got this strawberry sparkling drink and it was definitely unique to say the least!
Guys!! Be careful using your card in this place. They took your card information and use it to buy stuff in Amazon , bestbuy etc.
After we buy boba here the next day anonymous charge in my gf bank account and my friendS bnk accnt. the next day .
I had lunch at Hey Hey and loved the experience! The place is laid-back, perfect for relaxing while enjoying a good snack. The menu options are excellent, with a variety to suit all tastes.
The service was also very good, with attentive and friendly staff. I will definitely be back to try more delicious things! I recommend it! 🍔✨
REALLY fast service, with a lot of items to choose from. The interior design was also really nice inside. There were many games and even a piano inside.
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