They now friendly they always bad attitude and then the food they’re not giving like the way that you asked for
Food: 1
Service: 1
Marcos Garcia
It was a bug in the rice I tell them and they said it was nothing take ot away and the dont make responsable
Atmosphere: 1
Food: 1
Service: 1
jay granciano
So I've been coming to this Chinese place so many times bc my daughter and nephew enjoy the food the Asian women know us for coming to this place often and they know my daughter does not talk yesterday I had a incident with the Asian employees My daughter is non verbal has autism spectrum disorder and she does vocal sounds and wasn't bothering anyone. My daughter was focused on her tablet the Asian manager send a coworker to tell my daughter who is 5 years old to be quiet. to stop making vocal sounds then the Asian manager came out to tell my daughter to be quiet saying exactly twice no more ahh no more ahh go ! I stand up and told her that she is diagnose with autism and that I shouldn't even be giving her an explanation about my child health if she has a problem because of my daughter making vocal sounds she has to deal with it and she shouldn't be telling a lil girl that's 5 years old to be quiet and that I'm not gonna force my daughter to be quiet if she isn't doing anything wrong that she is discriminating a child with special needs! Manager proceeded to yell at me and my child to get out. I did left to avoid further confrontation with her but I feel she discriminated my daughter for her vocal sound. The manager crossed the line by approaching a child directly. This incident occurred on 04/17/25.
Atmosphere: 1
Service: 1
Joe Milligan
Went yesterday got my 2 order the food was terrible starchy noodles dry rice the chicken was blind no flavor Orange chicken with soggy very greasy had to throw it all away so disappointed they must have changed the cook because the food was good before or it was food from the previous day
Atmosphere: 1
Food: 1
Service: 1
Gabe Palos
I enjoy ordering take out at Hong Kong Express on Olympic Blvd in Los Angeles every so often. I order white rice and orange chicken bowl here. It's never been a problem. I wouldn't know whether workers are rude or yelling because I'm ignorant to the language and it's tone etiquette spoken by employees. That being I wouldn't avoid this place based on the amount of bad reviews for rude customers service. There are no shortage of customers for this restaurant. Regarding quality of food, it's tasty with satisfying portions in my opinion. I do enjoy ordering take out in moderation. Dining atmosphere has never appealed to me. Parking is easy.
Atmosphere: 3
Food: 4
Service: 5
Priscilla M
Super rude staff and the quality of food is going down. Used to be my favorite now it’s disappointing service and food
Atmosphere: 1
Food: 1
Service: 1
San Ramos
Terrible food…!!?
Atmosphere: 2
Food: 1
Service: 3
Abhilash Nanda
Good food in budget
Atmosphere: 3
Food: 4
Service: 5
Janet Mancilla
It was a good place until this morning that I find out infestation of rats.
Very delicious food I normally go for their Thai Tea Boba , Wonton Soup, and my family is also satisfied with their food. Good customer
Atmosphere: 5
Food: 5
Service: 5
yamin myat
Bad customer service
Mami Bear
I honestly keep it simple compoa chicken noodles rice
Atmosphere: 3
Food: 3
Service: 3
Munoz Amber
I honestly keep it simple compoa chicken noodles
Atmosphere: 3
Food: 3
Service: 3
Viii Beee
Customer service could be better, employees don't understand either English or Spanish. Somehow got my order switched on me the last 2 times I was there. They add way too much MSG woke up with a massive headache. ( i never get headaches) Make sure u drink a lot of water if u plan on eating there. As for me, thanks for the memories. Never again.
They now friendly they always bad attitude and then the food they’re not giving like the way that you asked for
Food: 1
Service: 1
It was a bug in the rice I tell them and they said it was nothing take ot away and the dont make responsable
Atmosphere: 1
Food: 1
Service: 1
So I've been coming to this Chinese place so many times bc my daughter and nephew enjoy the food the Asian women know us for coming to this place often and they know my daughter does not talk yesterday I had a incident with the Asian employees My daughter is non verbal has autism spectrum disorder and she does vocal sounds and wasn't bothering anyone. My daughter was focused on her tablet the Asian manager send a coworker to tell my daughter who is 5 years old to be quiet. to stop making vocal sounds then the Asian manager came out to tell my daughter to be quiet saying exactly twice no more ahh no more ahh go ! I stand up and told her that she is diagnose with autism and that I shouldn't even be giving her an explanation about my child health if she has a problem because of my daughter making vocal sounds she has to deal with it and she shouldn't be telling a lil girl that's 5 years old to be quiet and that I'm not gonna force my daughter to be quiet if she isn't doing anything wrong that she is discriminating a child with special needs! Manager proceeded to yell at me and my child to get out. I did left to avoid further confrontation with her but I feel she discriminated my daughter for her vocal sound. The manager crossed the line by approaching a child directly. This incident occurred on 04/17/25.
Atmosphere: 1
Service: 1
Went yesterday got my 2 order the food was terrible starchy noodles dry rice the chicken was blind no flavor Orange chicken with soggy very greasy had to throw it all away so disappointed they must have changed the cook because the food was good before or it was food from the previous day
Atmosphere: 1
Food: 1
Service: 1
I enjoy ordering take out at Hong Kong Express on Olympic Blvd in Los Angeles every so often. I order white rice and orange chicken bowl here. It's never been a problem. I wouldn't know whether workers are rude or yelling because I'm ignorant to the language and it's tone etiquette spoken by employees. That being I wouldn't avoid this place based on the amount of bad reviews for rude customers service. There are no shortage of customers for this restaurant. Regarding quality of food, it's tasty with satisfying portions in my opinion. I do enjoy ordering take out in moderation. Dining atmosphere has never appealed to me. Parking is easy.
Atmosphere: 3
Food: 4
Service: 5
Super rude staff and the quality of food is going down. Used to be my favorite now it’s disappointing service and food
Atmosphere: 1
Food: 1
Service: 1
Terrible food…!!?
Atmosphere: 2
Food: 1
Service: 3
Good food in budget
Atmosphere: 3
Food: 4
Service: 5
It was a good place until this morning that I find out infestation of rats.
Atmosphere: 3
Food: 3
Service: 3
Closed due to rat cockroach infestation
Restaurantji Recommends
Very delicious food I normally go for their Thai Tea Boba , Wonton Soup, and my family is also satisfied with their food. Good customer
Atmosphere: 5
Food: 5
Service: 5
Bad customer service
I honestly keep it simple compoa chicken noodles rice
Atmosphere: 3
Food: 3
Service: 3
I honestly keep it simple compoa chicken noodles
Atmosphere: 3
Food: 3
Service: 3
Customer service could be better, employees don't understand either English or Spanish. Somehow got my order switched on me the last 2 times I was there. They add way too much MSG woke up with a massive headache. ( i never get headaches) Make sure u drink a lot of water if u plan on eating there. As for me, thanks for the memories. Never again.
Atmosphere: 2
Food: 2
Service: 1
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