I enjoy ordering take out at Hong Kong Express on Olympic Blvd in Los Angeles every so often. I order white rice and orange chicken bowl here. It's never been a problem. I wouldn't know whether workers are rude or yelling because I'm ignorant to the language and it's tone etiquette spoken by employees. That being I wouldn't avoid this place based on the amount of bad reviews for rude customers service. There are no shortage of customers for this restaurant. Regarding quality of food, it's tasty with satisfying portions in my opinion. I do enjoy ordering take out in moderation. Dining atmosphere has never appealed to me. Parking is easy.
Atmosphere: 3
Food: 4
Service: 5
Priscilla M
Super rude staff and the quality of food is going down. Used to be my favorite now it’s disappointing service and food
Atmosphere: 1
Food: 1
Service: 1
San Ramos
Terrible food…!!?
Atmosphere: 2
Food: 1
Service: 3
Abhilash Nanda
Good food in budget
Atmosphere: 3
Food: 4
Service: 5
Janet Mancilla
It was a good place until this morning that I find out infestation of rats.
Atmosphere: 3
Food: 3
Service: 3
Edmundo gonzalez
Closed due to rat cockroach infestation
Anabell Garcia
Very delicious food I normally go for their Thai Tea Boba , Wonton Soup, and my family is also satisfied with their food. Good customer
Atmosphere: 5
Food: 5
Service: 5
yamin myat
Bad customer service
Mami Bear
I honestly keep it simple compoa chicken noodles rice
Customer service could be better, employees don't understand either English or Spanish. Somehow got my order switched on me the last 2 times I was there. They add way too much MSG woke up with a massive headache. ( i never get headaches) Make sure u drink a lot of water if u plan on eating there. As for me, thanks for the memories. Never again.
Atmosphere: 2
Food: 2
Service: 1
Genesis
The food can sometimes good and bad it depends on the day you visit. I have always been going to this Chinese food because it was my favorite one but the customers service is horrible. I have been dealing with the bad customer service because I thought they would improve but it hasn’t changed at all! Today I went to the restaurant and my sister was ordering food and they mixed up her order and she was trying to tell them but they would ignore her so I went and told them if they can change it before it would get mix up with the other ingredients (she just wanted white rice with hot wings but they put chew main ) it was a women who was serving her but she seemed confused so I try to explain again but she didn’t understand me so she asked a man to help us instead. And he also didn’t understand us and started screaming at me. He continued screaming at me while I try to tell him that I only wanted to change the chew main with white rice but he didn’t listened to me at all because you could only hear him screaming at me. After the lady who was helping us before remove him. Somehow she understood what I wanted and placed my order but both of them started to talk in their language while looking at me. Overall I had enough so I decided to not go back because they will never change. If you go to this restaurant I would recommend to have a lot of patience because they will literally scream at you for the smallest thing.P.S. the man is extremely rude so be careful
Christine Tec
Usually never have problems.But today the girls that where working are very rude. No customer service and when you ask them for extra sauce they give you an attitude.
Kira G
So I may be partial since I have been coming here for years, but the food is pretty good for the most part and the prices are about the same as anywhere else. Now that being said there will be times were the food is meh and the service could be better sometimes, but I am indifferent towards the workers attitudes. The rice and Jalapeño wings are bomb and for what I got it was around $7.
maya
This place is TERRIBLE. the food was DISGUSTING and OILY. I do NOT recommend this place if you want diarrhea for a week.
I enjoy ordering take out at Hong Kong Express on Olympic Blvd in Los Angeles every so often. I order white rice and orange chicken bowl here. It's never been a problem. I wouldn't know whether workers are rude or yelling because I'm ignorant to the language and it's tone etiquette spoken by employees. That being I wouldn't avoid this place based on the amount of bad reviews for rude customers service. There are no shortage of customers for this restaurant. Regarding quality of food, it's tasty with satisfying portions in my opinion. I do enjoy ordering take out in moderation. Dining atmosphere has never appealed to me. Parking is easy.
Atmosphere: 3
Food: 4
Service: 5
Super rude staff and the quality of food is going down. Used to be my favorite now it’s disappointing service and food
Atmosphere: 1
Food: 1
Service: 1
Terrible food…!!?
Atmosphere: 2
Food: 1
Service: 3
Good food in budget
Atmosphere: 3
Food: 4
Service: 5
It was a good place until this morning that I find out infestation of rats.
Atmosphere: 3
Food: 3
Service: 3
Closed due to rat cockroach infestation
Very delicious food I normally go for their Thai Tea Boba , Wonton Soup, and my family is also satisfied with their food. Good customer
Atmosphere: 5
Food: 5
Service: 5
Bad customer service
I honestly keep it simple compoa chicken noodles rice
Atmosphere: 3
Food: 3
Service: 3
I honestly keep it simple compoa chicken noodles
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Customer service could be better, employees don't understand either English or Spanish. Somehow got my order switched on me the last 2 times I was there. They add way too much MSG woke up with a massive headache. ( i never get headaches) Make sure u drink a lot of water if u plan on eating there. As for me, thanks for the memories. Never again.
Atmosphere: 2
Food: 2
Service: 1
The food can sometimes good and bad it depends on the day you visit. I have always been going to this Chinese food because it was my favorite one but the customers service is horrible. I have been dealing with the bad customer service because I thought they would improve but it hasn’t changed at all! Today I went to the restaurant and my sister was ordering food and they mixed up her order and she was trying to tell them but they would ignore her so I went and told them if they can change it before it would get mix up with the other ingredients (she just wanted white rice with hot wings but they put chew main ) it was a women who was serving her but she seemed confused so I try to explain again but she didn’t understand me so she asked a man to help us instead. And he also didn’t understand us and started screaming at me. He continued screaming at me while I try to tell him that I only wanted to change the chew main with white rice but he didn’t listened to me at all because you could only hear him screaming at me. After the lady who was helping us before remove him. Somehow she understood what I wanted and placed my order but both of them started to talk in their language while looking at me. Overall I had enough so I decided to not go back because they will never change. If you go to this restaurant I would recommend to have a lot of patience because they will literally scream at you for the smallest thing.P.S. the man is extremely rude so be careful
Usually never have problems.But today the girls that where working are very rude. No customer service and when you ask them for extra sauce they give you an attitude.
So I may be partial since I have been coming here for years, but the food is pretty good for the most part and the prices are about the same as anywhere else. Now that being said there will be times were the food is meh and the service could be better sometimes, but I am indifferent towards the workers attitudes. The rice and Jalapeño wings are bomb and for what I got it was around $7.
This place is TERRIBLE. the food was DISGUSTING and OILY. I do NOT recommend this place if you want diarrhea for a week.
Atmosphere: 1
Food: 1
Service: 1
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