The jumbo Jack I ordered was excellent however the pumpkin spice churros were all dried up in the middle couldn't even bite into it plus was super saturated in grease I had to trash it! There's something always wrong with their churros every time I order them. I guess they'll never get it right.
Atmosphere: 4
Food: 3
Service: 5
Jess The best
It's says they close at 2am but this is the 2nd time I've came and it's 130am and they not taking any orders or answering these phone I mean it yall close before 2am just changed the time damn I'm sorry but gas not cheap and yall got people waiting to order and not even taking order this is so rude and disrespectful
Atmosphere: 1
Food: 1
Service: 1
tim nguyen
This morning I went to this location order of 3 breakfast I just asked a question but the manager Paula very unprofessional services and very word on me
Stan Martin
Poor service moody servers subpar food.dam cold fries
Atmosphere: 3
Food: 2
Service: 2
Bartłomiej Sadowski
They discriminate against people without cars. Given that I can't drive due to my vision impairment, I consider this ableism.
Jose Romer
Open and not open
Atmosphere: 1
Food: 5
Service: 1
Felipe Infante
Been coming since my teens, the workers are friendly, the managers work as hard as their employees, and they deliver consistency with each meal.
Atmosphere: 5
Food: 5
Service: 5
Mary Romo
This location has horrible customer service. My past 3 orders have been wrong. Two of them were for delivery and I had to drive to the location to pick up my missing items. How do you miss four out of six burgers in someone's order? Once there, there were only 3 employees working the entire store. Other customers in there were complaining about missing items also and wait times exceeding 20 minutes. The lady in front of me waited over 15min for 2 strawberry shakes. From now on I will be driving to a further location that has been great in service to avoid the horrible location.
Atmosphere: 1
Food: 4
Service: 1
Teresa Mora
Around 3 pm Feb 3 I was attended by one employee [at cashier ] that he alone cannot focus on the order, so much so that is worrying for his safety and any one else. Review your video to see his movements face in the direction of noises and whatever else he was "interested" in.
Every single time I have gone to this location they have messed up my order somehow!! And just now I arrived to order in the dining room at 9:40 and the doors were locked only for the worker to say “We’re closed” Not for twenty more minutes you weren’t!! Worst service!!
Atmosphere: 2
Food: 3
Service: 2
Austin Sorenson
This is crazy. Yall won't accept my application cuz I'm white and yall can't even put a custom burger together properly... I asked for my sauces on the burger since IT WAS TO CUSTOMIZE THE BURGER!!!!. EITHER HIRE ME SO I CAN MAKE THE BURGERS CORRECTLY OR FIX UR APP. Like come on.. the food is cold. I asked for extra lettuce .. I'm not a complainer but come on.. if ur not going to hire me . At least hire people who know how to follow simple directions. I know I'm not tripping because I got a mcdonalds chicken burger before yall and it's still warm.. I gave yall so many chances . And yall just killed Jack's for me. So just do the world a favor and go outta business. Cuz I know nothing I said will ever be fixed .
Atmosphere: 1
Food: 1
Service: 1
Javier Valdez
I love this place
Food: 5
Service: 5
Jorge Zelaya
Everything was fine at the one on Ventura and Pleasant Valley
The jumbo Jack I ordered was excellent however the pumpkin spice churros were all dried up in the middle couldn't even bite into it plus was super saturated in grease I had to trash it! There's something always wrong with their churros every time I order them. I guess they'll never get it right.
Atmosphere: 4
Food: 3
Service: 5
It's says they close at 2am but this is the 2nd time I've came and it's 130am and they not taking any orders or answering these phone I mean it yall close before 2am just changed the time damn I'm sorry but gas not cheap and yall got people waiting to order and not even taking order this is so rude and disrespectful
Atmosphere: 1
Food: 1
Service: 1
This morning I went to this location order of 3 breakfast I just asked a question but the manager Paula very unprofessional services and very word on me
Poor service moody servers subpar food.dam cold fries
Atmosphere: 3
Food: 2
Service: 2
They discriminate against people without cars. Given that I can't drive due to my vision impairment, I consider this ableism.
Open and not open
Atmosphere: 1
Food: 5
Service: 1
Been coming since my teens, the workers are friendly, the managers work as hard as their employees, and they deliver consistency with each meal.
Atmosphere: 5
Food: 5
Service: 5
This location has horrible customer service. My past 3 orders have been wrong. Two of them were for delivery and I had to drive to the location to pick up my missing items. How do you miss four out of six burgers in someone's order? Once there, there were only 3 employees working the entire store. Other customers in there were complaining about missing items also and wait times exceeding 20 minutes. The lady in front of me waited over 15min for 2 strawberry shakes. From now on I will be driving to a further location that has been great in service to avoid the horrible location.
Atmosphere: 1
Food: 4
Service: 1
Around 3 pm Feb 3 I was attended by one employee [at cashier ] that he alone cannot focus on the order, so much so that is worrying for his safety and any one else. Review your video to see his movements face in the direction of noises and whatever else he was "interested" in.
Atmosphere: 1
Food: 3
Service: 1
Service was great and fast
Food: 4
Service: 4
Restaurantji Recommends
Every single time I have gone to this location they have messed up my order somehow!! And just now I arrived to order in the dining room at 9:40 and the doors were locked only for the worker to say “We’re closed” Not for twenty more minutes you weren’t!! Worst service!!
Atmosphere: 2
Food: 3
Service: 2
This is crazy. Yall won't accept my application cuz I'm white and yall can't even put a custom burger together properly... I asked for my sauces on the burger since IT WAS TO CUSTOMIZE THE BURGER!!!!. EITHER HIRE ME SO I CAN MAKE THE BURGERS CORRECTLY OR FIX UR APP. Like come on.. the food is cold. I asked for extra lettuce .. I'm not a complainer but come on.. if ur not going to hire me . At least hire people who know how to follow simple directions. I know I'm not tripping because I got a mcdonalds chicken burger before yall and it's still warm.. I gave yall so many chances . And yall just killed Jack's for me. So just do the world a favor and go outta business. Cuz I know nothing I said will ever be fixed .
Atmosphere: 1
Food: 1
Service: 1
I love this place
Food: 5
Service: 5
Everything was fine at the one on Ventura and Pleasant Valley
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Egg Rolls
Just your average fast food joint.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Homestyle Ranch Chicken Club
Loading...