Very professional and courteous staff. They prepared my gluten free sandwich away from any sources of contamination and even used toppings from the back to avoid cross contamination.
Atmosphere: 5
Food: 5
Service: 5
David Semillo
I happened to try out my local Jersey Mike’s in Koreatown today for the first time, and I honestly wasn’t expecting the incredible experience I received.
The three gentlemen working—Leon, Pat, and Matthew—were extremely well-mannered, respectful, and delivered beyond exceptional customer service. Even though the store was busy, they managed the flow smoothly and made sure every single customer felt welcomed and taken care of.
They greeted everyone with genuine friendliness, offered helpful suggestions when ordering, and brought an energy that made the whole experience feel personal and enjoyable. It’s rare to see this level of care at a fast-casual chain in 2025.
They made my sandwich perfectly and even told me about the rewards membership, which I immediately signed up for. It’s also refreshing to see men of color in customer-facing roles who clearly take pride in what they do.
Thanks to these three gentlemen, I’ll definitely be back. Keep up the amazing
Atmosphere: 5
Food: 5
Service: 5
Charles Chenault
Nice staff but too much multi tasking, they always forget my pickles
Jason Luna
I like the sandwiches, lots of options. staff seemingly always argumentative. Lady kept interrupting me in defending a sandwich i wanted Not being there because it could be worse, It couldn’t not be there at all. Not sure how your point helps me. Location is a cramped mall stand, not great to wait in, or find parking in
Atmosphere: 3
Food: 5
Service: 3
Brian Escobar
Everyone who works here deserves a raise, I just was here picking up my food and they were really busy with orders, but at the same time they were dealing with rude spoiled ass customers. Made me really mad. Praise these workers for having so much patient!!!
Atmosphere: 4
Food: 5
Service: 5
steece steece
Terrible spot
Atmosphere: 1
Food: 2
Service: 1
Jin Kim
The employees are friendly, the sandwiches are soft and chewy, and it feels easier on the stomach than Subway, so when you pass by during lunch, you are suddenly drawn in by the smell of bread.
Atmosphere: 3
Food: 5
Service: 5
Danny Quintanilla-Henriquez
#13 White Giant.
Atmosphere: 5
Food: 4
Service: 5
Charles Hilliard
Food is always good
Atmosphere: 5
Food: 5
Service: 5
강진수
I wasn't good at English, so I showed him the translator, and he explained it to me while picking up the menu himself. The staff member was very friendly, showing me the ingredients and asking if it was spicy if it was on the menu. For menu number 56, THE BIG KAHUNA, I highly recommend it! Ordering is easy as you just have to choose the bread and size!!
My husband and I have been here about 4-5 times and we love the sandwichs and what makes it better is the workers are always super nice and friendly .so keep up the great work guys
Atmosphere: 5
Food: 5
Service: 5
Rory B
Sandwiches are always so dry even if you ask for extra oil & vinegar. They used to be really full heavy sandwiches but they're mostly lettuce and bread now. $12 is already really expensive and it's just not worth it anymore.
Atmosphere: 3
Food: 3
Service: 3
Morgan Strange
If I order an Italian sub don't make me walk you through step-by-step how to make it just make the thing.
James Woodruff
A truly flavorless sandwich, even the bacon(which was overpriced) had no flavor, the only reason I knew there was bacon in the sandwich was from the crunch alone. How do you mess up bacon? Service was ok, the guy making my sandwich went crazy with the oil in the sandwich.
Atmosphere: 2
Food: 1
Service: 3
Rob Evans
The sandwiches are great. However I have been there several times where I waited over 40 minutes for my meal.
Very professional and courteous staff. They prepared my gluten free sandwich away from any sources of contamination and even used toppings from the back to avoid cross contamination.
Atmosphere: 5
Food: 5
Service: 5
I happened to try out my local Jersey Mike’s in Koreatown today for the first time, and I honestly wasn’t expecting the incredible experience I received.
The three gentlemen working—Leon, Pat, and Matthew—were extremely well-mannered, respectful, and delivered beyond exceptional customer service. Even though the store was busy, they managed the flow smoothly and made sure every single customer felt welcomed and taken care of.
They greeted everyone with genuine friendliness, offered helpful suggestions when ordering, and brought an energy that made the whole experience feel personal and enjoyable. It’s rare to see this level of care at a fast-casual chain in 2025.
They made my sandwich perfectly and even told me about the rewards membership, which I immediately signed up for. It’s also refreshing to see men of color in customer-facing roles who clearly take pride in what they do.
Thanks to these three gentlemen, I’ll definitely be back. Keep up the amazing
Atmosphere: 5
Food: 5
Service: 5
Nice staff but too much multi tasking, they always forget my pickles
I like the sandwiches, lots of options. staff seemingly always argumentative. Lady kept interrupting me in defending a sandwich i wanted Not being there because it could be worse, It couldn’t not be there at all. Not sure how your point helps me. Location is a cramped mall stand, not great to wait in, or find parking in
Atmosphere: 3
Food: 5
Service: 3
Everyone who works here deserves a raise, I just was here picking up my food and they were really busy with orders, but at the same time they were dealing with rude spoiled ass customers. Made me really mad. Praise these workers for having so much patient!!!
Atmosphere: 4
Food: 5
Service: 5
Terrible spot
Atmosphere: 1
Food: 2
Service: 1
The employees are friendly, the sandwiches are soft and chewy, and it feels easier on the stomach than Subway, so when you pass by during lunch, you are suddenly drawn in by the smell of bread.
Atmosphere: 3
Food: 5
Service: 5
#13 White Giant.
Atmosphere: 5
Food: 4
Service: 5
Food is always good
Atmosphere: 5
Food: 5
Service: 5
I wasn't good at English, so I showed him the translator, and he explained it to me while picking up the menu himself. The staff member was very friendly, showing me the ingredients and asking if it was spicy if it was on the menu. For menu number 56, THE BIG KAHUNA, I highly recommend it! Ordering is easy as you just have to choose the bread and size!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My husband and I have been here about 4-5 times and we love the sandwichs and what makes it better is the workers are always super nice and friendly .so keep up the great work guys
Atmosphere: 5
Food: 5
Service: 5
Sandwiches are always so dry even if you ask for extra oil & vinegar. They used to be really full heavy sandwiches but they're mostly lettuce and bread now. $12 is already really expensive and it's just not worth it anymore.
Atmosphere: 3
Food: 3
Service: 3
If I order an Italian sub don't make me walk you through step-by-step how to make it just make the thing.
A truly flavorless sandwich, even the bacon(which was overpriced) had no flavor, the only reason I knew there was bacon in the sandwich was from the crunch alone. How do you mess up bacon? Service was ok, the guy making my sandwich went crazy with the oil in the sandwich.
Atmosphere: 2
Food: 1
Service: 3
The sandwiches are great. However I have been there several times where I waited over 40 minutes for my meal.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Chicken Bacon Ranch
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