Jimmy John's
3201 S Hoover St #1835, Los Angeles
(213) 536-5141
Recent Reviews
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The coffee shop vibes make it a perfect study spot.
I ordered a spicy Italian and this is the sandwich I got. When I called and asked for a refund the man who answered the phone was very hostile and tried to blame it on me grabbing the wrong order, but I was handed my order by the person who took my order. When I asked for a refund the man on the phone told me it was going to take him 2-3 hours to give me a refund if I didn’t have my receipt even though I had told him my order name. When I then said yes I’ll take the refund he told me, “if it mattered for me to get my $10 back that much he was going to to take 2-3 hours out of his day to send me the refund.” When I then got upset about this sarcasm he called me a liar, and told me he never said that even though I have it on recording. He then told me that I was not special and shouldn’t expect special treatment when all I was asking for was a refund. This is the most insane and horrible customer service I have ever experienced. I placed my order on 10/24 at 3:10pm. When I found my receipt he told me he would give a a refund and I never got it.
Atmosphere: 1
Food: 3
Service: 1
The sandwich bread was soft.
Desserts were served quickly.
I have been a bigger Subway fan (before I knew what Jimmy John's was), and having had it twice now I am definitely a convert. The ingredients are fresh, and the sandwich is perfect. I am vegetarian, and the Veggie with your add-ons of choice make for a great meal!
I was also blown away by the service. The workers are so kind, and they don't rush you at all.
Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Great vibes all around. Food was perfect because they have custom options that are perfect for my gluten-free, vegan-friendly diet. Service was timely too!
Atmosphere: 4
Food: 5
Service: 5
Ordered here before and the food was good. However on this particular day it was not good and the sandwich was dry. I placed a simple order for delivery and didn’t receive what I asked for. Needs to work on service here.
Atmosphere: 4
Food: 3
Service: 3
Worth every penny! Very filling. The ingredients were fresh, the service was incredibly fast, and the place was spotless. Plus, it's in a great location. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Excited to have a Jimmy John’s at USC! Had to stop by the first day they opened. Sandwiches were great and the restaurant is nice and clean. I would highly recommend! I will definitely be coming back! 😁🙌🏼
Atmosphere: 5
Food: 5
Service: 5
Was just in the neighborhood visiting friends at USC, and had to try the new sandwich place. I’m usually a subway guy but this place was just Fire!!! Service fast, shop was clean, staff was friendly but most of bomb sandwich’s and lots of beautiful ladies!!! I’m definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Sandwich is gas so good. subway wishes they were this jimmy John’s
Atmosphere: 5
Food: 5
Service: 5
Fantastic addition near USC!!
So glad Jimmy John’s opened up right by USC! The location is super convenient, and the service is lightning fast—just like they promise. The staff is friendly, the place is spotless, and the sandwiches are always fresh and packed with flavor. Whether I’m grabbing a quick bite between classes or picking up lunch on the go, this JJ’s never disappoints. Big shoutout to the team for keeping things running smoothly and making each visit a great one. Keep it up!
Atmosphere: 5
Food: 5
Service: 5
Always a Great Experience!
The staff here are incredibly friendly and welcoming they really go above and beyond to make you feel at home. The restaurant is spotless, with a clean and comfortable atmosphere that’s perfect for a quick bite. And of course, the sandwiches are always fresh, fast, and delicious. Love coming here!
Atmosphere: 5
Food: 5
Service: 5
Must say this Jimmy John’s has the best service, my sandwich was amazing, staff was amazing and in such a convenient location. Will definitely be returning!
The Jimmy Cubano with peppers is fire! Customer service was great I even received a free cookie.
Atmosphere: 5
Food: 5
Service: 5
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