This place has very bad customer service. There was a lady mopping the floor and she was really rude to usand my mom is in a wheelchair and this other 3 customer that need it to used the restroom she was a attitude towards them even do they bought something... they need to be more nicer to people to people with disability goes there. If they open ay 6 am for breakfast why would they mop the floor at 8:30 am in the morning when that's your busy time as well..
Atmosphere: 1
Service: 1
Car Por
French fries are over cooked wasn’t very tasty
Food: 3
Service: 4
Recommended dishes: Burrito, Burger
Adela Lopez
I've always had a good experience here. Not the best in taste compared to other locations, but still good. The staff are also very friendly, and serve the food fast.
Atmosphere: 5
Food: 5
Service: 5
Alejandra Gomez
I have ate here for so long and no matter if the order is placed by phone or in person they always get it wrong they always wanna give me what they want cheeseburgers witch they cost more and when told they just remove the cheese my kids can't eat cheese their just not afraid to get sued if something happens...
Yaritzy Gallegos
They are very friendly and the food is delicious. Except a lady who I don't know her name but she is very bloody makes your orders wrong.
Atmosphere: 5
Food: 5
Service: 5
yvonne zapata
Clean place and delicious food.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Burger
Annalee Schwartz
Disgusting and not very clean.
Atmosphere: 1
Food: 1
Service: 1
Sebastian Avila
sooo good
Atmosphere: 4
Food: 3
Service: 4
Jonathan Lechuga
The best Jim's in the EAST LA/ Boyle Heights area for LUNCH, the burgers are made with love and always fresh, good people ?? the Jr combo is perfect!!!
Atmosphere: 5
Food: 5
Service: 5
datfool chuy
$21.00 for a chicken salad with avocado... it was not worth it... My first and last time... no wonder the drive thru was empty...
Giving 3 stars simply because they have hamburger combo ad on their window for $10.3X NOT a small combo btw it does not indicate. The lady tried to charge me $14.XX for the advertised $10.3X combo. The lady then went ahead and honored the price, but gave me a coffee cup for a soda instead of the regular size. Drink. So let me ask. If someone else orders a hamburger combo how do you know if its small for the advertise special or none.
Atmosphere: 3
Food: 5
Service: 3
Maria Calderon
FOOD We've visited this place twice in the past 2 weeks and the food is excellent. The first time ordered onion rings, soda, and burger and everything taste delicious! The onions rings are the best I've had in quite a while. The burger was delicious and everything fresh. The second time which was today we ordered French toast breakfast and a carne asada plate. Both were very delicious! The salsa for the carne asada plate was perfect. The tenderness of the asada meat and the seasoning was perfect and the rice was very good as well. Coffee was fresh and tasted great. CUSTOMER SERVICE Is wonderful here. Friendly faces lots of smile. Great energy! CLEANLINESS This place is clean, smells clean, looks clean and we had a great experience. We will be returning often. They offer a great variety of options of food and we didn't have to too long for our food. I highly recommend this place!!!
Atmosphere: 5
Food: 5
Service: 5
curleesue
Beware of roaches!! whether they be on your plate, roaming freely around the restaurant or dead on the restaurant floor!! Disgusting ? it’s not the first time but this time I just had to post. The health department really needs to pay them a visit! It wouldn’t surprise me if they had rats roaming around in the kitchen! ?
Atmosphere: 1
Food: 1
Service: 1
Johnny Seven
Went through the drive thru yesterday, I noticed immediately that all prices on the menu board have been removed. Smooth tactic so they can hit you with the ridiculous prices at the window. I ordered a plain double cheeseburger, not a combo, just the burger. The cost was over 10 dollars! I know prices are up everywhere, but this is insane. This is taking advantage of the customer at the highest level. Needless to say, I won't be back to this place. There are cheaper and better places in that area.
Alfred
Breakfast there this morning ham was old bread was old hadn't been there in years won't go back there ?
This place has very bad customer service. There was a lady mopping the floor and she was really rude to usand my mom is in a wheelchair and this other 3 customer that need it to used the restroom she was a attitude towards them even do they bought something... they need to be more nicer to people to people with disability goes there. If they open ay 6 am for breakfast why would they mop the floor at 8:30 am in the morning when that's your busy time as well..
Atmosphere: 1
Service: 1
French fries are over cooked wasn’t very tasty
Food: 3
Service: 4
Recommended dishes: Burrito, Burger
I've always had a good experience here. Not the best in taste compared to other locations, but still good. The staff are also very friendly, and serve the food fast.
Atmosphere: 5
Food: 5
Service: 5
I have ate here for so long and no matter if the order is placed by phone or in person they always get it wrong they always wanna give me what they want cheeseburgers witch they cost more and when told they just remove the cheese my kids can't eat cheese their just not afraid to get sued if something happens...
They are very friendly and the food is delicious. Except a lady who I don't know her name but she is very bloody makes your orders wrong.
Atmosphere: 5
Food: 5
Service: 5
Clean place and delicious food.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Burger
Disgusting and not very clean.
Atmosphere: 1
Food: 1
Service: 1
sooo good
Atmosphere: 4
Food: 3
Service: 4
The best Jim's in the EAST LA/ Boyle Heights area for LUNCH, the burgers are made with love and always fresh, good people ?? the Jr combo is perfect!!!
Atmosphere: 5
Food: 5
Service: 5
$21.00 for a chicken salad with avocado... it was not worth it... My first and last time... no wonder the drive thru was empty...
Restaurantji Recommends
Giving 3 stars simply because they have hamburger combo ad on their window for $10.3X NOT a small combo btw it does not indicate. The lady tried to charge me $14.XX for the advertised $10.3X combo. The lady then went ahead and honored the price, but gave me a coffee cup for a soda instead of the regular size. Drink. So let me ask. If someone else orders a hamburger combo how do you know if its small for the advertise special or none.
Atmosphere: 3
Food: 5
Service: 3
FOOD
We've visited this place twice in the past 2 weeks and the food is excellent. The first time ordered onion rings, soda, and burger and everything taste delicious! The onions rings are the best I've had in quite a while. The burger was delicious and everything fresh. The second time which was today we ordered French toast breakfast and a carne asada plate. Both were very delicious! The salsa for the carne asada plate was perfect. The tenderness of the asada meat and the seasoning was perfect and the rice was very good as well. Coffee was fresh and tasted great.
CUSTOMER SERVICE
Is wonderful here. Friendly faces lots of smile. Great energy!
CLEANLINESS
This place is clean, smells clean, looks clean and we had a great experience. We will be returning often.
They offer a great variety of options of food and we didn't have to too long for our food.
I highly recommend this place!!!
Atmosphere: 5
Food: 5
Service: 5
Beware of roaches!! whether they be on your plate, roaming freely around the restaurant or dead on the restaurant floor!! Disgusting ? it’s not the first time but this time I just had to post. The health department really needs to pay them a visit! It wouldn’t surprise me if they had rats roaming around in the kitchen! ?
Atmosphere: 1
Food: 1
Service: 1
Went through the drive thru yesterday, I noticed immediately that all prices on the menu board have been removed. Smooth tactic so they can hit you with the ridiculous prices at the window. I ordered a plain double cheeseburger, not a combo, just the burger. The cost was over 10 dollars!
I know prices are up everywhere, but this is insane.
This is taking advantage of the customer at the highest level.
Needless to say, I won't be back to this place.
There are cheaper and better places in that area.
Breakfast there this morning ham was old bread was old hadn't been there in years won't go back there ?
Food: 1
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