I came to KFC for my lunch break and dine in. There was just another person other than me and my coworkers. Service was ok but the food was bad my fries were stale and my tenders over cooked or old. Then I went for a refill cause they served me a cup full of ice and some soda they informed me that they only allow 1 free refill after that one I would have to pay. Don’t think the food and drink is worth the price. Quality was low highly unsatisfied
Atmosphere: 1
Food: 1
Service: 2
Sary Lake
Server forgot sauce🤔
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Fried Chicken
Jimmy “Jimmy310” ThreeOneOhh
I placed my order for the crispy chicken. They said that all they had was 1/2 crispy the rest original. So in other words we will give you what we have not what you paid for. Their explanation on we only make a certain amount of chicken is not a good reason to give me their leftovers. Bad practices especially when they didn't even warn me of not having my complete order when I placed it. Compensation for my time is the only way to make things right. Not doing any business with this company again.
Atmosphere: 1
Food: 1
Brenda Ramirez
Horrible service.. You can tell the workers do not want to be there. Came in 9/12/24 at 12:55 pm and drive thru worker had an issue with everything I asked for.
Atmosphere: 1
Food: 1
Service: 1
EMa B
Hadn't been to KFC in a long while.... wow, so expensive now!
When you order a combo at KFC, they give you chicken, bread, and a drink, but this place is lying and omitting the bread. And there is also the problem that it takes a long time to order.
Atmosphere: 1
Food: 1
Service: 1
Jessica
They give us the wrong items ,chicken was soggy and the mashed potatoes,where dry as it been there for days .
Atmosphere: 1
Food: 1
Service: 1
Emperatriz Ayala
Very weird experience! The prices in-store at this location are different from the prices online?? I even confirmed by calling them! At the location in Pico Rivera, the prices online are the same as in-store. I have personally been in there and even called the manager to confirm from pico. So this East LA location is scamming people!! I thought prices will be the same from online but at this location definitely ?NOT?! Very expensive for the 2 pcs drums meal, no more $5 becus it’s 7 with taxes if u go in person and they charge u more so u end up having to pay for the family meal especially when they push it on you acting like you’re “saving” money. Also, the manager wasn’t there and supposedly “stepped out” when I called this location to ask why the prices are different online from in-store and I had to call 2-3x just to get answer when it was empty when we got there. They weren’t helpful at all compared to the location at pico. The manager at pico answered right away and was polite and didn’t even know what to say when I told her about our experience over here. And if you go to pico Rivera it’s the same price and they won’t charge u extra besides taxes of course. Definitely not coming here anymore?
Atmosphere: 2
Food: 3
Service: 2
Ed Brenman
The Older Woman who handed me my food was Beyond Rude. Slid it to me with A Here, Thanks. When I Asked Her Why She Did That, She Walked Away. I asked her her name, and she refused. Always Problem Here, Wrong Orders, Unhelpful Staff, Unfortunately Only Kfc here us. On a separate note it's dumb to have to pickup app orders inside instead of drive thru
Always a go to, the kids are always ok with some kfc.
Atmosphere: 5
Food: 5
Service: 5
Carlos F Carrillo Urbina
Very rich
Atmosphere: 5
Food: 5
Service: 5
Sidney “Dave” Bowden
Perhaps less than (completely) bi-lingual employees could practice their English w/me so I can also practice my Spanish w/them.? ?
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Sandwich
Martin Mora
The truth is, I don't like it when they are serving me and they tell me that I have to go back a little. There are also no dishes and they hardly give you sauce ???
Lynne Felix
I waited at the counter for at least 5 minutes just to be told they weren’t offering the 8 pc legs and thighs for $10, which they advertise. The young man said it would be $15.99. The dining room was full of people waiting for their orders and the line to order food was growing. The young man was working the drive thru and the counter by himself with zero help from the female employees there. Very poor service. I’m not criticizing the young man, he seemed to be the only one helping customers. They need to hire more people.
good price,
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken, Gravy
I came to KFC for my lunch break and dine in. There was just another person other than me and my coworkers. Service was ok but the food was bad my fries were stale and my tenders over cooked or old. Then I went for a refill cause they served me a cup full of ice and some soda they informed me that they only allow 1 free refill after that one I would have to pay. Don’t think the food and drink is worth the price. Quality was low highly unsatisfied
Atmosphere: 1
Food: 1
Service: 2
Server forgot sauce🤔
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Fried Chicken
I placed my order for the crispy chicken. They said that all they had was 1/2 crispy the rest original. So in other words we will give you what we have not what you paid for. Their explanation on we only make a certain amount of chicken is not a good reason to give me their leftovers. Bad practices especially when they didn't even warn me of not having my complete order when I placed it. Compensation for my time is the only way to make things right. Not doing any business with this company again.
Atmosphere: 1
Food: 1
Horrible service.. You can tell the workers do not want to be there. Came in 9/12/24 at 12:55 pm and drive thru worker had an issue with everything I asked for.
Atmosphere: 1
Food: 1
Service: 1
Hadn't been to KFC in a long while.... wow, so expensive now!
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Mashed Potatoes & Gravy, Cole Slaw
When you order a combo at KFC, they give you chicken, bread, and a drink, but this place is lying and omitting the bread. And there is also the problem that it takes a long time to order.
Atmosphere: 1
Food: 1
Service: 1
They give us the wrong items ,chicken was soggy and the mashed potatoes,where dry as it been there for days .
Atmosphere: 1
Food: 1
Service: 1
Very weird experience! The prices in-store at this location are different from the prices online?? I even confirmed by calling them! At the location in Pico Rivera, the prices online are the same as in-store. I have personally been in there and even called the manager to confirm from pico. So this East LA location is scamming people!! I thought prices will be the same from online but at this location definitely ?NOT?! Very expensive for the 2 pcs drums meal, no more $5 becus it’s 7 with taxes if u go in person and they charge u more so u end up having to pay for the family meal especially when they push it on you acting like you’re “saving” money. Also, the manager wasn’t there and supposedly “stepped out” when I called this location to ask why the prices are different online from in-store and I had to call 2-3x just to get answer when it was empty when we got there. They weren’t helpful at all compared to the location at pico. The manager at pico answered right away and was polite and didn’t even know what to say when I told her about our experience over here. And if you go to pico Rivera it’s the same price and they won’t charge u extra besides taxes of course. Definitely not coming here anymore?
Atmosphere: 2
Food: 3
Service: 2
The Older Woman who handed me my food was Beyond Rude. Slid it to me with A Here, Thanks. When I Asked Her Why She Did That, She Walked Away. I asked her her name, and she refused. Always Problem Here, Wrong Orders, Unhelpful Staff, Unfortunately Only Kfc here us. On a separate note it's dumb to have to pickup app orders inside instead of drive thru
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Always a go to, the kids are always ok with some kfc.
Atmosphere: 5
Food: 5
Service: 5
Very rich
Atmosphere: 5
Food: 5
Service: 5
Perhaps less than (completely) bi-lingual employees could practice their English w/me so I can also practice my Spanish w/them.? ?
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Sandwich
The truth is, I don't like it when they are serving me and they tell me that I have to go back a little. There are also no dishes and they hardly give you sauce ???
I waited at the counter for at least 5 minutes just to be told they weren’t offering the 8 pc legs and thighs for $10, which they advertise. The young man said it would be $15.99. The dining room was full of people waiting for their orders and the line to order food was growing. The young man was working the drive thru and the counter by himself with zero help from the female employees there. Very poor service. I’m not criticizing the young man, he seemed to be the only one helping customers. They need to hire more people.
Service: 1
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