La La Land Kind Cafe

The vibe is positive. I'm feeling the love. I'm not loving waiting an hour for an Ok latte. They had one poor overwhelmed cashier trying to hold it down on a busy Sunday afternoon for half an hour.. Tok Tok v reality spot.

Atmosphere: 5

Food: 2

Service: 2

Love this cafe — always kind & friendly!

Atmosphere: 5

Food: 5

Service: 5

The coffee we had was absolutely delicious. The packaging was super cute—a reusable plastic cup, and in this case, a special edition in collaboration with Disney. The café itself is gorgeous, almost like a boutique, with seating both indoors and outside. It’s located inside The Grove, so the setting is lovely. Unfortunately, the service was a bit disappointing—the waitress seemed distracted and missed a few things. We also had to wait quite a while, both at the counter and to receive our drink and croissant.

Atmosphere: 5

Food: 5

Service: 3

I just arrived from Argentina and came to have a coffee. A W E S O M E :D

Atmosphere: 5

Food: 5

Service: 5

A beautiful place but very unpleasant experience. I have to wait at the counter for more than 5 minutes to place my order while ALL the stuff were laughing., making all drama. When basically all other customers got their drinks, they finally let me place my order. Before that, they just ignored me. And I waited around 8 minutes for my drink, not that good. Careful, they will ask you to go out 5 minutes before the store close.

Atmosphere: 1

Food: 1

Service: 1

The place is nice , but the service, horrible , extremely disorganized, they called names like there was just one of each that exist. Didn’t even get a receipt. When i finally got the drinks , I was disappointed, water down , and it took for ever for the food . Honestly wouldn’t come back again.

Atmosphere: 4

Food: 2

Service: 1

This place is a crazy disaster. My mistake. I stood in line 20 minutes and ordered 2 coffees, they asked me 10 questipns about coffee options for an Americano, waited 10 minutes to get one coffee. They forgot half my order and sadly the staff thought it was hilarious .
Never again.Go Starbucks.

Atmosphere: 1

Food: 3

Service: 1

My daughter wanted to go, TikTok … the girl in the pic, SO RUDE (Girl, your JOB is to sprinkle powder and put lids on stuff .. stop) the pastries looked really amazing, but the amount of tiny flies in the case was off putting 🤮 … I got the lavender latte hot with half the syrup and it still tasted weak and overly sweet. Avocado toast wasn’t that impressive, Nutella toast was a little bit better. Strawberry refresher knock off wasn’t that great but the pumpkin latte was delicious & perfectly strong.

I liked the Disney theme…

Wouldn’t go back.

Tired the matcha 2 squared and it was the perfect blend, and lightly sweet which was a good level. Would definitely try again, definitely meets the hype!

Atmosphere: 5

Food: 5

Service: 5

It took an HOUR to get our meal. It was problem after problem. Apparently the kitchen is backed up, there’s someone new back there, someone stole our food allegedly, it was just excuse after excuse. The only way to compensate for THEIR mistakes was a free pastry. That in our opinion does not make up for this massive waist of time and overpriced drink and food. We ordered our food at 3:47 and received it at 4:35. This is absolutely ridiculous. Only one girl was helpful and everyone else was incredibly disrespectful and dismissive of the issue. Graham if that was his name, outright ignored us and thought I smile was enough of a response. Don’t come here unless you have an hour to spare.

Atmosphere: 3

Food: 3

Service: 2

Alaya J from the store at the Grove Los Angeles was very rude to my daughter. “it says it right there. You can read it”. Was her response when my daughter asked a question. I realize everyone was busy today however to spend more time redirecting the customer to a posted note rather than answer the question is beyond rudeness. It is plain disrespectful. What happened to the motto “to be kind”? Never again

Atmosphere: 3

Food: 4

Service: 1

Very pricey, 8$ with tip, matcha was very weak and the drink was more milky

Atmosphere: 4

Food: 2

Service: 3

Best matcha in town for sureeeee. Kira was the sweetest barista i’ve ever met, honestly impeccable service will come back just for her. The drinks are amazing and the store is sooo pretty, props to the best coffee team in LA <3

Atmosphere: 5

Food: 5

Service: 5

This is not the first time that I’m experiencing this terrible service . I was there sharp at 9 and was a huge waiting with only 2 people in front of us . Finally we order our hot brew coffee . Waiting another 15 minutes. They say we are making a new brew one . And we wait . And than after another 5 minutes they say they can’t provide the regular brew one . If we want we can get Americano instead. We get our Americano by no other option and tastes like a water . Very disappointing

The food is not fresh. The service is slow. The staff sucks. Never again.

Atmosphere: 3

Food: 1

Service: 1