Lassens Natural Foods & Vitamins

Brought my friend in to look around. It was her first time there. And of course the things that I was looking for that were on sale were in stock as usual. It's always a pleasant visit at Lassen's

I come here often. Max and the other cashiers are always so nice and helpful. And what they say about the lady cashier with the red hair is correct (emalease). Arguing with your coworkers in front of customers is crazy and then getting loud while he’s doing transactions is insanity. Then going to get a manager and now the manager is clearly biased and isn’t giving Max a chance to explain himself is even crazier. The time she spent trying to bait him into an argument she could have fixed the cooler herself. It seems that this place is understaffed, they need help and DESPERATELY need new managment. Unfortunate because I love the products and they have great prices.

Great healthy selection and kind staff

This store is great. They have a very good selection of organic food and they are much more reasonable than Whole Foods.

This place always has the supplements I need.

Was pleasantly surprised by the plentiful options! Lots to love at Lassen’s!

I’ve shopped here occasionally, but have had a few frustrating experiences recently that makes me reconsider returning. I was told I couldn’t carry items in my reusable bag while shopping, even though I unloaded everything at checkout and offered to have the bag inspected. I understand the concern around theft, but I wish there were more flexible or customer-friendly options — especially since the store doesn’t offer carts and the baskets are uncomfortable to use for more than a few items. I hope the store considers solutions that balance loss prevention with a better shopping experience for honest customers.

Horrible experience specially with the latina girl with the butterfly 🦋 kneck tattoo she was rude mind you this is my first time coming to this place and the latina girl cashier gave me horrible attitude directing me to the proper line but with attitude like we are in some jail .so I replied to her my apologies this is my first time at this store I wasn't aware about the line they don't even have signs saying wait her or anything im not a psychic .lassens whats going on with the people you guys are hiring unbelievable. If you guys want to get treated like garbage this is youre location. Oh and she let another customer cut me infront of line how messed up is that and she didn't tell her to get in line so how does that work..this happened on Friday may 16 around 4:15pm or so or 4:20pm

I usually don’t go on my way to do reviews, but I just want it to be known that the cashier named Max is one of the nicest people that works there, and in any other store! He’s always super kind, attentive, and has the best spirit on any day that I come in. He honestly makes the store look good.

I live near the Lassen’s and go there pretty frequently to grab something quick or to find my specialty items. I will say, though, for the store to be so expensive, the overall customer service could be a bit better. No one is rude, per se, but just a little bit more enthusiasm goes a long way as a consumer.

Ratatouille was kind enough to take care of me. Great customer service!! 💕

Nice boutique market.

Customer service is always awful. From the stock clerks to the cashiers — no one will acknowledge or even go through the basic motions of did you need a receipt, parking validation, etc. the employees will however loudly talk with each other when they’re ringing you up but will not even give eye contact or any sense of hospitality towards you. The store needs to close for a week and go through training with all of the employees and management.
There’s five grocery stores within a mile radius — If I don’t feel welcomed in the store and all the products are marked up 25% compared to other grocers why would I return?

Terrible customer service

Terrible customer service

Good natural food store. Kind of pricey but, if you’re looking to shop organic and healthy, they have a large selection