This is the worst place, I waited for my food for 25 minutes, with an empty hall. I approached them, and they told me to wait a while. Terrible and disgusting
Atmosphere: 1
Food: 1
Service: 1
Hector Naves
Clean friendly atmosphere
Atmosphere: 5
Food: 5
Service: 5
shaneka Williams
Careless employees decided to give me patties instead of chicken nuggets 😒
Atmosphere: 1
Food: 1
Service: 1
Marquis Steward
I'm loving the McDonald's because it's fantastic and you'll never lose your taste the service is always good the atmosphere is phenomenal
Atmosphere: 5
Food: 5
Service: 5
Alex
I placed a mobile order at this McDonald's (1900 W Slauson Ave) and was charged immediately. When I got there, they claimed they never received the order — despite me showing them my confirmation email AND proof of payment. Not only did they refuse to make my order, but they offered absolutely ZERO type of reconciliation. No remake, no refund, no apology, just a cold shoulder and a “not our problem” attitude.
Customer service was nonexistent. The staff acted like I was inconveniencing them by trying to get the food I already paid for. This was a complete waste of time, money, and energy. I've never had such an unprofessional experience at a McDonald's in my life.
Save yourself the frustration — go literally anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Alex Hernandez
Even though my food was wrong I’m more upset at the fact that they are hiring incompetent workers who selectively choose who to help. Having me say about 7 excuse me’s yet still not helping me is unacceptable. Helping 4 other people but selectively choosing not to help me while staring at me is just horrible service. Thank you to Brandon for helping me in the end but I hope by the next time the incompetent worker is fired for how he treats paying customers. Especially if he’s in the front being the face of this store.
If I could give a zero I would. A bunch of lazy employees. Always messing up my orders than have a attitude wow
Eddie Lopez
I come here usually 1-2x weekly at night around 10ish. They need help in the drive thru. Lines goes to the entry of the plaza and talk about slow. It takes 10 min to order and then an extra 7-10min to pay. Food isn’t fresh. Microwaved quality. By the look of the cheese that has fully melted and it has cooled down completely.
Atmosphere: 3
Food: 2
Service: 2
Lisa Brown
McDonald's can improve on their meat products.. the prices have gotten extremely high.. the breakfast food in the coffee is awesome.. need more work on the meat products for lunch. .
Atmosphere: 4
Food: 3
Service: 3
Rhonda Moynihan
Clean restaurant. No customer service. Refused to help disabled people order at the counter. Promised to help order at the kiosk, wandered off... For a company that is paying employees with no job skills 21$ an hour. This SUCKS! I ORDERED A LATTE. My cup was only 2/3 full of over $5. I asked her to make more and fill my cup she refused and offered me additional cream. For the $ Starbucks has customer service and you can customize your order. Customers trying to use the kiosk cannot get the breakfast muffins 2 for $6 to work, it's actually better to use the drive up for service or go to a small owned business.
Waited 15 minutes to get my burger.
Atmosphere: 2
Food: 3
Service: 3
Deals are great.
Atmosphere: 5
Food: 5
Service: 4
I love late night options
Atmosphere: 4
Food: 4
Service: 4
This is the worst place, I waited for my food for 25 minutes, with an empty hall. I approached them, and they told me to wait a while. Terrible and disgusting
Atmosphere: 1
Food: 1
Service: 1
Clean friendly atmosphere
Atmosphere: 5
Food: 5
Service: 5
Careless employees decided to give me patties instead of chicken nuggets 😒
Atmosphere: 1
Food: 1
Service: 1
I'm loving the McDonald's because it's fantastic and you'll never lose your taste the service is always good the atmosphere is phenomenal
Atmosphere: 5
Food: 5
Service: 5
I placed a mobile order at this McDonald's (1900 W Slauson Ave) and was charged immediately. When I got there, they claimed they never received the order — despite me showing them my confirmation email AND proof of payment. Not only did they refuse to make my order, but they offered absolutely ZERO type of reconciliation. No remake, no refund, no apology, just a cold shoulder and a “not our problem” attitude.
Customer service was nonexistent. The staff acted like I was inconveniencing them by trying to get the food I already paid for. This was a complete waste of time, money, and energy. I've never had such an unprofessional experience at a McDonald's in my life.
Save yourself the frustration — go literally anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Even though my food was wrong I’m more upset at the fact that they are hiring incompetent workers who selectively choose who to help. Having me say about 7 excuse me’s yet still not helping me is unacceptable. Helping 4 other people but selectively choosing not to help me while staring at me is just horrible service. Thank you to Brandon for helping me in the end but I hope by the next time the incompetent worker is fired for how he treats paying customers. Especially if he’s in the front being the face of this store.
Atmosphere: 3
Food: 3
Service: 2
Awesome service please check out
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
If I could give a zero I would. A bunch of lazy employees. Always messing up my orders than have a attitude wow
I come here usually 1-2x weekly at night around 10ish. They need help in the drive thru. Lines goes to the entry of the plaza and talk about slow. It takes 10 min to order and then an extra 7-10min to pay. Food isn’t fresh. Microwaved quality. By the look of the cheese that has fully melted and it has cooled down completely.
Atmosphere: 3
Food: 2
Service: 2
McDonald's can improve on their meat products.. the prices have gotten extremely high.. the breakfast food in the coffee is awesome.. need more work on the meat products for lunch.
.
Atmosphere: 4
Food: 3
Service: 3
Clean restaurant. No customer service. Refused to help disabled people order at the counter. Promised to help order at the kiosk, wandered off... For a company that is paying employees with no job skills 21$ an hour. This SUCKS! I ORDERED A LATTE. My cup was only 2/3 full of over $5. I asked her to make more and fill my cup she refused and offered me additional cream. For the $ Starbucks has customer service and you can customize your order. Customers trying to use the kiosk cannot get the breakfast muffins 2 for $6 to work, it's actually better to use the drive up for service or go to a small owned business.
Atmosphere: 2
Food: 3
Service: 1
Good playarea
Atmosphere: 5
Food: 5
Service: 5
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