I just spent 10 minutes and I wanted to order with the cashier and she told me that if I wanted to eat I had to place my order using the machines because she didn't have the time to take my order.
Atmosphere: 1
Service: 1
albert rosales
Food was great, floor in front of ordering machines was very sticky even tho it had “wet floor signs” I’d assume it was just cleaned.. but not if it was sticky. There was a cleaning personnel but he was initially cleaning the restroom and then changing the trash bags even tho all tables inside were dirty with salt on them. i think from a service point of view. They could do the dining tables first so guests can see a clean dining area, and then the trash bags afterwards table wiping… I ordered for here and they packed it to go (seems they no longer give trays for dine in since other patrons seemed to get the food bagged with the table number), employee who brought my bagged food didn’t even offer to wipe the table down with a sanitizer rag.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Double Quarter Pounder with Cheese
Deion Paysinger
Food on the go.
Esther Smith
Take out 2 happy meals. My toddlers wanted McDonald's. Got home no toys in box. (REASON WHY I PURCHASE THEM). Refused to give me the toys. Because they didn't believe me, they should have checked their cameras. Will be calling headquarters.
Atmosphere: 1
Food: 1
D Z
Not where I'd like to spend some cash. However, I was in a rush and hangry.
Food: 3
Service: 4
Juliana Ramos Agustín
Kid-friendliness: It's not bad, it's a very nice atmosphere
Atmosphere: 3
Food: 2
Service: 1
Cynthia Nichols
I hate that McDonald's on crenshaw. They had me waiting 20 minutes just to tell me the latte machine was not working. And they charging for a damn bag wth
Atmosphere: 1
Food: 1
Service: 1
Damian Howard
I wanted to stop and get breakfast before work. Worst thing I did today, the morning staff completely ignored me until it was more people in line. While we were waiting we hear a lot of chit chat that they were doing amongst one another. A 20 minute stop turned into a 45 minute stop due to their negligence. Don’t go hear if you want FAST FOOD.
This is the worst MCD I’ve ever been. I asked for a soda refill and they denied it. This is the worst franchisee ever. Not polite at all. This is a shameful restaurant. Later I ordered something in the app to be brought to my table and they never did. So the service offered in the app to bring your food to your table is false. Corporate should look into this restaurant since does not operate like a regular McDONALDS. Poor service, lame crew.
Arceo Tolentino
Customer service is alright, it's just that there is no coffee refill
Terrible service in this place, there is a lady. Like wera with colored eyes. He treats you badly when you are a woman, he still treats you badly, but when they are men he even talks to them very kindly, he touched me. Several times he even spoke to me in English. And not in Spanish. And he still gives you bad looks and gives you bad feelings. I still have the receipt. But when I go there with my husband he even smiles at him. And not everyone who serves is friendly. But this lady has one hell of a temper. 😨 I haven't noticed her name but rest assured that for the other one I will mention her here. I only know that she is short and has yellow hair.
Atmosphere: 1
Food: 1
Service: 1
Very Important Person
The hands-down best McDonald's I have ever been to in my life, and I've been eating at McDonald's for decades. It is truly a community hub, with an informal chess club that meets daily, super friendly and accommodating staff that remember your name, neighborhood regulars...it just epitomizes the very best of what a neighborhood fast food joint can be. It's exceptionally clean, moreso than most McDonald's are (although to be fair they all tend to be fairly clean); the decor is a lot more stylish than the current "airport lounge" theme that they've all been converted to, with a kind of cool, retro vibe and these acrylic tables with lights in them that change color when you touch them that are surprisingly amusing to play with. The management team is outstanding--they remember names and orders, and are super-friendly about handling special requests or other tasks. They have to do regular battle with a difficult constituency--homeless people that sometimes harass paying customers--and always handle it with grace and emotional fortitude. Alas, the only downside is...the food quality could stand to be improved. Everything I had was always fresh and fit to be eaten, but the fries are not crispy unless you ask for it--they don't fry them long enough and/or don't set them under the lamp, and instead serve them soft and limp unless you ask for them to be crisped up. They are happy to do this, but McDonald's fries (once the gold standard of fast food fries) shouldn't be served undercooked and limp by default. So I can't give them five stars on that, but still consider this restaurant as the brightest star in the McDonald's universe. Thanks you guys, I really appreciate your hard work.
Atmosphere: 5
Food: 4
Service: 5
Butch Jones
Does McDonald's is very good with the drinks and the food quality. Because McDonald's is so franchised out there's no consistency but this is a very good one!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Filet-O-Fish, Apple Pie, Mcdouble, Cheeseburger, Double Quarter Pounder with Cheese, World Famous Fries, Big Mac, Quarter Pounder Hamburger, Mcdouble and Free Friday French Fries, Sausage, Egg Mcmuffin
E B
Drove all the way over there ordered my food paid for my food. Plus paid for a bag 👀. Only to get home and not have all of the food I paid for!!!
Natasha Sanker
The manager at this location is a superstar. I had a big order for my daughter’s birthday. I ordered the day before and he took care of it. Assured me it would be ready. When I showed up everything was hot and ready to go. I was super impressed. Thank you guys so much my daughter and her classmates were super happy.
I just spent 10 minutes and I wanted to order with the cashier and she told me that if I wanted to eat I had to place my order using the machines because she didn't have the time to take my order.
Atmosphere: 1
Service: 1
Food was great, floor in front of ordering machines was very sticky even tho it had “wet floor signs” I’d assume it was just cleaned.. but not if it was sticky. There was a cleaning personnel but he was initially cleaning the restroom and then changing the trash bags even tho all tables inside were dirty with salt on them. i think from a service point of view. They could do the dining tables first so guests can see a clean dining area, and then the trash bags afterwards table wiping… I ordered for here and they packed it to go (seems they no longer give trays for dine in since other patrons seemed to get the food bagged with the table number), employee who brought my bagged food didn’t even offer to wipe the table down with a sanitizer rag.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Double Quarter Pounder with Cheese
Food on the go.
Take out 2 happy meals. My toddlers wanted McDonald's. Got home no toys in box. (REASON WHY I PURCHASE THEM).
Refused to give me the toys. Because they didn't believe me, they should have checked their cameras. Will be calling headquarters.
Atmosphere: 1
Food: 1
Not where I'd like to spend some cash. However, I was in a rush and hangry.
Food: 3
Service: 4
Kid-friendliness: It's not bad, it's a very nice atmosphere
Atmosphere: 3
Food: 2
Service: 1
I hate that McDonald's on crenshaw. They had me waiting 20 minutes just to tell me the latte machine was not working. And they charging for a damn bag wth
Atmosphere: 1
Food: 1
Service: 1
I wanted to stop and get breakfast before work. Worst thing I did today, the morning staff completely ignored me until it was more people in line. While we were waiting we hear a lot of chit chat that they were doing amongst one another. A 20 minute stop turned into a 45 minute stop due to their negligence. Don’t go hear if you want FAST FOOD.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Pancake, Sausage, Egg Mcmuffin
This is the worst MCD I’ve ever been. I asked for a soda refill and they denied it. This is the worst franchisee ever. Not polite at all. This is a shameful restaurant. Later I ordered something in the app to be brought to my table and they never did. So the service offered in the app to bring your food to your table is false. Corporate should look into this restaurant since does not operate like a regular McDONALDS. Poor service, lame crew.
Customer service is alright, it's just that there is no coffee refill
Restaurantji Recommends
Terrible service in this place, there is a lady. Like wera with colored eyes. He treats you badly when you are a woman, he still treats you badly, but when they are men he even talks to them very kindly, he touched me. Several times he even spoke to me in English. And not in Spanish. And he still gives you bad looks and gives you bad feelings. I still have the receipt. But when I go there with my husband he even smiles at him. And not everyone who serves is friendly. But this lady has one hell of a temper. 😨 I haven't noticed her name but rest assured that for the other one I will mention her here. I only know that she is short and has yellow hair.
Atmosphere: 1
Food: 1
Service: 1
The hands-down best McDonald's I have ever been to in my life, and I've been eating at McDonald's for decades. It is truly a community hub, with an informal chess club that meets daily, super friendly and accommodating staff that remember your name, neighborhood regulars...it just epitomizes the very best of what a neighborhood fast food joint can be. It's exceptionally clean, moreso than most McDonald's are (although to be fair they all tend to be fairly clean); the decor is a lot more stylish than the current "airport lounge" theme that they've all been converted to, with a kind of cool, retro vibe and these acrylic tables with lights in them that change color when you touch them that are surprisingly amusing to play with. The management team is outstanding--they remember names and orders, and are super-friendly about handling special requests or other tasks. They have to do regular battle with a difficult constituency--homeless people that sometimes harass paying customers--and always handle it with grace and emotional fortitude. Alas, the only downside is...the food quality could stand to be improved. Everything I had was always fresh and fit to be eaten, but the fries are not crispy unless you ask for it--they don't fry them long enough and/or don't set them under the lamp, and instead serve them soft and limp unless you ask for them to be crisped up. They are happy to do this, but McDonald's fries (once the gold standard of fast food fries) shouldn't be served undercooked and limp by default. So I can't give them five stars on that, but still consider this restaurant as the brightest star in the McDonald's universe. Thanks you guys, I really appreciate your hard work.
Atmosphere: 5
Food: 4
Service: 5
Does McDonald's is very good with the drinks and the food quality. Because McDonald's is so franchised out there's no consistency but this is a very good one!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Filet-O-Fish, Apple Pie, Mcdouble, Cheeseburger, Double Quarter Pounder with Cheese, World Famous Fries, Big Mac, Quarter Pounder Hamburger, Mcdouble and Free Friday French Fries, Sausage, Egg Mcmuffin
Drove all the way over there ordered my food paid for my food. Plus paid for a bag 👀. Only to get home and not have all of the food I paid for!!!
The manager at this location is a superstar. I had a big order for my daughter’s birthday. I ordered the day before and he took care of it. Assured me it would be ready. When I showed up everything was hot and ready to go. I was super impressed. Thank you guys so much my daughter and her classmates were super happy.
Atmosphere: 5
Food: 5
Service: 5
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