Didn't care for the sausage. Pankake didn't taste like I was expecting.
Atmosphere: 4
Food: 4
Service: 5
Joshua Jackson
Jesse was my server and he was personable, quick and super friendly. I’ll definitely be back again. Thanks so much, Jesse!
Atmosphere: 5
Food: 5
Service: 5
David Bickford
Very nice dinner out. Service from Jesse was spectacular, so knowledgeable, friendly and prompt. We ei be back!
Atmosphere: 3
Food: 4
Service: 5
ruby morales
Good service Great food
Atmosphere: 5
Food: 5
Service: 5
Kevin Santos
My wife and I love this place, always feels like home and the service is incredible. The servers are always on point and quick to seat and serve us. Today our server was the lobely and beautiful Juno. She made us feel very comfortable and made out experience fun and extremely enjoyable. Thank you so much Juno for making our day. And of course we can't forget about the best hostess Anastasia , she always gets with a smile and with her wonderful personality and cheerful attitude.
Atmosphere: 5
Food: 5
Service: 5
Armando Mora
Our server Fernando was very attentive.
Atmosphere: 5
Food: 5
Service: 5
Alison Molina
We are very satisfied with the food, especially with the service. Fernando is great.
Atmosphere: 5
Food: 5
Service: 5
Claudia Morales de Vernon
Jesse is a wonderful waiter, he makes customers happy with his efficiency and smiles. Ana is a wonderful receptionist and was very helpful.
it was my first time dining at norms. i had steak and eggs and it was really good, the serving was huge! the server that helped us was francisco, he was really kind and checked up on us from time to time to make sure that we were having a great time. ??
Atmosphere: 5
Food: 5
Service: 5
eliseo apolinar
Was so delicious eating there , great food for dinner...
Atmosphere: 5
Food: 5
Service: 5
washington owino
Juno and entire from Store 5453 Hollywood Blvd unit A they are amazing and great customer service always
Atmosphere: 5
Food: 5
Service: 5
Yuchen Fang
Come multiple times since this one opened and decided never to come again by today. Let me list some of the things you should be careful with this Norms.
1. LACK OF SERVICE PEOPLE: they don't have enough service people, no matter what hour you come in a day, you often need to wait for 5-10 minutes to be seated and longer time to get your food ordered and served. I once came at night around 10 pm, and there was only 1 person serving around 6 tables. It was painful. And no one was at the front desk to take new customers nor take your check. Some of us had to leave bc we were sick of waiting, and some customers had to wait forever to pay their check.
2. PLAY DIRTY TRICKS TO CUSTOMERS: They recently updated their app system, so we are no longer able to use the app to scan the code from our receipt in order to get point for redeem. only the cashier can do it for you when you pay. However, they won't automatically do it for you nor ask you if you would like to get points (of course we do!). They will just close your check. And when you find out, you can't scan code to get points anymore. Guess what? Too late! They can't give you your points anymore since they closed your check! That's what happened to me. When I asked what's going on, they just said they couldn't do anything since I already paid, and they immediately closed my check after that. I can't stand that.
3. LACK OF RESPECT: I don't know if it's bc I am not white or what. It happens more than once that they always wait to have me seated. I walked in today, and they are not busy. 2 waiters were standing behind the front desk chatting. They saw me walk in. Then they decided to chat for another 5 mins, then finally one of them finishing chatting and packing her bag and saying bye to everyone in the restaurant, then walking out and allowing the other waiter to have me seated. Why couldn't I be seated first, then they keep chatting with whatever they are chatting with. It doesn't happen to other white customers. I just feel really speechless.
4. FOOD QUALITY: their food just not as good as before. I usually order medium rare steak. They did a perfect job with steak before, not anymore. I often find my steak over cooked in the last few times when I eat here. And sometimes you could smell burning from the kitchen or from your food ( it happened to me once and I had to send it back). The salads are the worst. it just doesn't seem fresh, so they had to put on so many sauce to cover it. And the Gumbo Soup, oh man, I used to love their gumbo soup. But now it barely has any sausage in it. It's my favorite. It's sad to see it gets cheap made and get worse every time when I visit.
Probably won't come to this Norms again. The service here used to be very good when it just opened, I loved to come here at least 3 times a week. But now the service keeps getting worse. And all the good waiters they hired before are no longer seend by one point. And with the food quality keep dropping down. I just don't know what's going on with this Norms.
Just feel disappointed with this place.
Atmosphere: 1
Food: 1
Service: 1
Lori
We love Norms!
The staff is great, hardworking, and friendly, especially our waiter, Fernando (5 stars!). The food is tasty, affordable, and came out very quickly. An added plus is the music they play - it's fun and puts you in a good mood to have a wonderful day!
Very friendly fast service I love coming here
Atmosphere: 5
Food: 5
Service: 5
Delicious
Didn't care for the sausage. Pankake didn't taste like I was expecting.
Atmosphere: 4
Food: 4
Service: 5
Jesse was my server and he was personable, quick and super friendly. I’ll definitely be back again. Thanks so much, Jesse!
Atmosphere: 5
Food: 5
Service: 5
Very nice dinner out. Service from Jesse was spectacular, so knowledgeable, friendly and prompt. We ei be back!
Atmosphere: 3
Food: 4
Service: 5
Good service
Great food
Atmosphere: 5
Food: 5
Service: 5
My wife and I love this place, always feels like home and the service is incredible. The servers are always on point and quick to seat and serve us. Today our server was the lobely and beautiful Juno. She made us feel very comfortable and made out experience fun and extremely enjoyable. Thank you so much Juno for making our day. And of course we can't forget about the best hostess Anastasia , she always gets with a smile and with her wonderful personality and cheerful attitude.
Atmosphere: 5
Food: 5
Service: 5
Our server Fernando was very attentive.
Atmosphere: 5
Food: 5
Service: 5
We are very satisfied with the food, especially with the service. Fernando is great.
Atmosphere: 5
Food: 5
Service: 5
Jesse is a wonderful waiter, he makes customers happy with his efficiency and smiles.
Ana is a wonderful receptionist and was very helpful.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
it was my first time dining at norms. i had steak and eggs and it was really good, the serving was huge! the server that helped us was francisco, he was really kind and checked up on us from time to time to make sure that we were having a great time. ??
Atmosphere: 5
Food: 5
Service: 5
Was so delicious eating there , great food for dinner...
Atmosphere: 5
Food: 5
Service: 5
Juno and entire from Store 5453 Hollywood Blvd unit A they are amazing and great customer service always
Atmosphere: 5
Food: 5
Service: 5
Come multiple times since this one opened and decided never to come again by today. Let me list some of the things you should be careful with this Norms.
1. LACK OF SERVICE PEOPLE: they don't have enough service people, no matter what hour you come in a day, you often need to wait for 5-10 minutes to be seated and longer time to get your food ordered and served. I once came at night around 10 pm, and there was only 1 person serving around 6 tables. It was painful. And no one was at the front desk to take new customers nor take your check. Some of us had to leave bc we were sick of waiting, and some customers had to wait forever to pay their check.
2. PLAY DIRTY TRICKS TO CUSTOMERS: They recently updated their app system, so we are no longer able to use the app to scan the code from our receipt in order to get point for redeem. only the cashier can do it for you when you pay. However, they won't automatically do it for you nor ask you if you would like to get points (of course we do!). They will just close your check. And when you find out, you can't scan code to get points anymore. Guess what? Too late! They can't give you your points anymore since they closed your check! That's what happened to me. When I asked what's going on, they just said they couldn't do anything since I already paid, and they immediately closed my check after that. I can't stand that.
3. LACK OF RESPECT: I don't know if it's bc I am not white or what. It happens more than once that they always wait to have me seated. I walked in today, and they are not busy. 2 waiters were standing behind the front desk chatting. They saw me walk in. Then they decided to chat for another 5 mins, then finally one of them finishing chatting and packing her bag and saying bye to everyone in the restaurant, then walking out and allowing the other waiter to have me seated. Why couldn't I be seated first, then they keep chatting with whatever they are chatting with. It doesn't happen to other white customers. I just feel really speechless.
4. FOOD QUALITY: their food just not as good as before. I usually order medium rare steak. They did a perfect job with steak before, not anymore. I often find my steak over cooked in the last few times when I eat here. And sometimes you could smell burning from the kitchen or from your food ( it happened to me once and I had to send it back). The salads are the worst. it just doesn't seem fresh, so they had to put on so many sauce to cover it. And the Gumbo Soup, oh man, I used to love their gumbo soup. But now it barely has any sausage in it. It's my favorite. It's sad to see it gets cheap made and get worse every time when I visit.
Probably won't come to this Norms again. The service here used to be very good when it just opened, I loved to come here at least 3 times a week. But now the service keeps getting worse. And all the good waiters they hired before are no longer seend by one point. And with the food quality keep dropping down. I just don't know what's going on with this Norms.
Just feel disappointed with this place.
Atmosphere: 1
Food: 1
Service: 1
We love Norms!
The staff is great, hardworking, and friendly, especially our waiter, Fernando (5 stars!). The food is tasty, affordable, and came out very quickly. An added plus is the music they play - it's fun and puts you in a good mood to have a wonderful day!
Atmosphere: 5
Food: 5
Service: 5
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