Sometimes the device does not work. Cash.?We don’t have it.
Arifa Yasmin
Everything is outstanding about Papa johns. My whole family loves Papa johns.
Atmosphere: 5
Food: 5
Service: 5
Charles-DeAndre' Wright PhD
This store was not connected to the corporate discounts advertised on television, much to my chagrin.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Pizzas Wings
Ethan Duffey
I received the wrong pizza then what I ordered… called the store and the manager was helpful snd apologetic and wanted to replace it for me. Told me he would call me back but still haven’t heard from him.
Service: 3
Okinawa Warrior
I just experienced the worst customer service in the history of my life from the most unprofessional group of people at Papa Johns located at 720 N Vermont Ave, Los Angeles, CA 90029. I ordered a pizza on a Friday night as dinner for my family. 50 minutes later, I call to inquire about the status. A man tells me that the police have blocked the streets BUT he was able to get the order out and a free soda will be provided for the inconvenience. 30 minutes later I call to inquire again. The phone rang for a long time with no response. I called again. The same man picked up the phone and identified himself as the janitor this time. He told me that he was the one who initially sent the driver with the soda but if I didn't receive it, my order was cancelled. When asking the janitor why I wasn't informed after waiting for my order for an hour, the janitor yelled that I was "disrespecting him." He said he was the only person at the location and everybody else went home. This man asked for me to call the next day for a refund. Why is this location allowing janitors to take orders and bark at people after Papa Johns takes their money and cancels the orders WITHOUT informing the customers? I called the next day and got my refund from the manager and I also complained about the individual with the attitude adjustment problem that needs anger management courses. The manager told me that they've "received complains about the man before." I wonder why he hasn't been fired yet. I will NEVER order a pizza from Papa Johns ever again. I will tell my friends, family and coworkers what happened, to avoid the Vermont location and to order from somewhere else. What a nightmare. A simple phone call would have prevented my very first review. No communication skills whatsoever.
Atmosphere: 1
Food: 1
Service: 1
Nuttaporn Premprasirt
Amazing Pizza 🍕 love ❤️ it
Atmosphere: 5
Food: 5
Service: 5
Ben Phen
GIVE THESE FOLKS A RAISE ! Always Fast. Always delicious perfect everytime :)
Atmosphere: 5
Food: 5
Service: 5
Cesar Cruz
The cashier serves in a very bad manner and has a bitter face.
Jennifer Lewis
Huge shoutout to Jarold, apologies if I got that wrong. There was a mixup with my order but he was great with communication and my order was replaced efficiently and accurately. Appreciate you so much and thank you for the amazing service!!!!
Ordered Honey Chipotle boneless wings from this location. As you can see from the pictures, the wings were not tossed in sauce. I asked the manager, Marisela Cruz, if she could please toss the wings in sauce and she told me no - unless I wanted to be charged extra. I asked why would I be charged extra when the wings clearly aren't tossed. I then showed her the photo of the wings in the app and she then says we only do "6 lines of sauce" in both directions. She then says "you can file a complaint, but I'm the manager so I don't care," implying that nothing will happen if I file a formal complaint. She's probably right. Nothing will likely happen so I definitely won't be returning here. It's sad that people are trying to nickle and dime you over something as simple as tossing wings...like you paid them to do.
Kaan Kucuk
Worst papa johns ever
Atmosphere: 1
Food: 2
Service: 1
Brando
I ordered online and the tracker said ready and I went in and she told me 15 more mintues. Called Me rude to my face when u simply asked why it wasn't ready when online it said it was. Please retrain staff. I also work in food service as well. good food bad service.
This location gave us food poisoning!
Atmosphere: 2
Food: 1
Service: 3
Sometimes the device does not work. Cash.?We don’t have it.
Everything is outstanding about Papa johns. My whole family loves Papa johns.
Atmosphere: 5
Food: 5
Service: 5
This store was not connected to the corporate discounts advertised on television, much to my chagrin.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Pizzas Wings
I received the wrong pizza then what I ordered… called the store and the manager was helpful snd apologetic and wanted to replace it for me. Told me he would call me back but still haven’t heard from him.
Service: 3
I just experienced the worst customer service in the history of my life from the most unprofessional group of people at Papa Johns located at 720 N Vermont Ave, Los Angeles, CA 90029. I ordered a pizza on a Friday night as dinner for my family. 50 minutes later, I call to inquire about the status. A man tells me that the police have blocked the streets BUT he was able to get the order out and a free soda will be provided for the inconvenience. 30 minutes later I call to inquire again. The phone rang for a long time with no response. I called again. The same man picked up the phone and identified himself as the janitor this time. He told me that he was the one who initially sent the driver with the soda but if I didn't receive it, my order was cancelled. When asking the janitor why I wasn't informed after waiting for my order for an hour, the janitor yelled that I was "disrespecting him." He said he was the only person at the location and everybody else went home. This man asked for me to call the next day for a refund. Why is this location allowing janitors to take orders and bark at people after Papa Johns takes their money and cancels the orders WITHOUT informing the customers? I called the next day and got my refund from the manager and I also complained about the individual with the attitude adjustment problem that needs anger management courses. The manager told me that they've "received complains about the man before." I wonder why he hasn't been fired yet. I will NEVER order a pizza from Papa Johns ever again. I will tell my friends, family and coworkers what happened, to avoid the Vermont location and to order from somewhere else. What a nightmare. A simple phone call would have prevented my very first review. No communication skills whatsoever.
Atmosphere: 1
Food: 1
Service: 1
Amazing Pizza 🍕 love ❤️ it
Atmosphere: 5
Food: 5
Service: 5
GIVE THESE FOLKS A RAISE ! Always Fast. Always delicious perfect everytime :)
Atmosphere: 5
Food: 5
Service: 5
The cashier serves in a very bad manner and has a bitter face.
Huge shoutout to Jarold, apologies if I got that wrong. There was a mixup with my order but he was great with communication and my order was replaced efficiently and accurately. Appreciate you so much and thank you for the amazing service!!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Nice location.
Atmosphere: 5
Food: 5
Service: 5
Clean, fast, polite, and easy breezy.
Atmosphere: 4
Food: 5
Service: 4
Ordered Honey Chipotle boneless wings from this location. As you can see from the pictures, the wings were not tossed in sauce. I asked the manager, Marisela Cruz, if she could please toss the wings in sauce and she told me no - unless I wanted to be charged extra. I asked why would I be charged extra when the wings clearly aren't tossed. I then showed her the photo of the wings in the app and she then says we only do "6 lines of sauce" in both directions. She then says "you can file a complaint, but I'm the manager so I don't care," implying that nothing will happen if I file a formal complaint. She's probably right. Nothing will likely happen so I definitely won't be returning here. It's sad that people are trying to nickle and dime you over something as simple as tossing wings...like you paid them to do.
Worst papa johns ever
Atmosphere: 1
Food: 2
Service: 1
I ordered online and the tracker said ready and I went in and she told me 15 more mintues. Called Me rude to my face when u simply asked why it wasn't ready when online it said it was. Please retrain staff. I also work in food service as well. good food bad service.
Atmosphere: 1
Food: 4
Service: 1
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