Terrible customer service. One of the women working here is extremely rude — she completely ignores delivery drivers, turns her back, and just walks away without saying a word. No respect or basic courtesy at all. Absolutely unprofessional behavior.
Atmosphere: 1
Food: 1
Service: 1
Michael King
Good place
Denise Wallace
They know how to make good pizza. One of my fav.
Changho Lee
I ordered from this store through the website. They had previously gotten my order wrong twice - I asked for chicken, but there wasn't any. The third order, the manager was (obviously) pissed, and most likely thought I was just doing it for free pizzas. But thankfully, the third pizza was with chicken. I am writing this review so that hopefully, he doesn't get chewed out completely. Thank you to the GM of this store for following through even if you didn't fully believe in me.
Food: 5
Service: 5
utkarshini v
unbelievable Papa Johns. yesterday i ordered ultimate pepperoni pizza for my daughter's birthday party, extra large, with delivery through grubhub it cost me $36 and guess what NO PEPPERONI. ZERO. ZILCH. I ordered again, AND THE SAME THING!!! The receipt stuck on the box says ultimate pepperoni but no pepperoni on the pizza! how ridiculous is that? twice!
Food: 1
Service: 1
J Antonio
Always a solid meal. Friendly staff. Prompt service times. What’s not to like. Wish the had a dining area.
Jason Jacobs
They need to be wearing gloves ! Went in and a man with scabs was back there with doughy, naked hands ! The other two workers weren’t wearing gloves either . Place doesn’t look very well maintained.
C.M. S.
I was picking up an Uber eats delivery, and the food was not ready. I just glanced but did not touch a box that was sitting on the counter and the man working there was quite rude to me saying that that’s not your order and it’s not ready I am of the opinion that if somebody is coming to pick up, the order should be ready and they should be more polite to the Uber drivers so that’s why I’m leaving a bad review
Randy M
Friendly and delicious food
Raul Mora
Customer service is terrible ! The inside of the restaurant is so dirty ! Tools on the ground and on the tables were they make the pizzas i’m definitely not returning
Ordered a bunch of extras and got nothing. And food was cold unfortunately
Dany Guerra
The cashier was so kind and friendly, the pizza was the same, delicious.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Simon Travkin
The worst manager. He works very slowly, the order was ready 15 minutes ago, but he never approached the customers until they shouted at him.
Atmosphere: 1
Food: 5
Service: 1
Paul Leone
Had a great experience with their customer service. The delivery driver ended up not delivering my pizzas. Called the store and spoke with Carlos who is one of the managers and he was very professional helping me out with getting fresh pizzas made and delivered as quickly as possible. An exceptional manager helping out his customers. He followed up with me to ensure I received the pizzas.
Atmosphere: 4
Food: 5
Service: 5
JOSEPH ALEXANDER
I recently had the displeasure of interacting with the manager at Papa John's and I must say, it was one of the most unprofessional encounters I have ever experienced. From the moment I approached them with a simple inquiry, it was clear that this manager lacked the basic understanding of customer service and professionalism.
Their attitude was condescending and dismissive, as if my presence was a bother to them. Instead of addressing my concerns with empathy and respect, they chose to speak to me in a patronizing tone that left me feeling belittled and frustrated.
Not only did the manager fail to provide me with a satisfactory solution to my issue, but they also displayed a complete lack of knowledge about the products/services offered by the company. It was evident that they were more interested in brushing me off rather than assisting me in any meaningful way.
Furthermore, their unprofessional demeanor was reflected in their body language and lack of courtesy. They seemed disinterested and distracted, as if they had better things to do than attend to a customer in need.
In conclusion, my experience with this manager was nothing short of a nightmare. Their unprofessionalism and disregard for customer service have left a lasting negative impression on me. I would strongly advise Papa John's to reevaluate their management staff and provide proper training to ensure that all customers are treated with the respect and professionalism they deserve. I'll never eat any of their franchises..
Terrible customer service. One of the women working here is extremely rude — she completely ignores delivery drivers, turns her back, and just walks away without saying a word. No respect or basic courtesy at all. Absolutely unprofessional behavior.
Atmosphere: 1
Food: 1
Service: 1
Good place
They know how to make good pizza. One of my fav.
I ordered from this store through the website. They had previously gotten my order wrong twice - I asked for chicken, but there wasn't any. The third order, the manager was (obviously) pissed, and most likely thought I was just doing it for free pizzas. But thankfully, the third pizza was with chicken. I am writing this review so that hopefully, he doesn't get chewed out completely. Thank you to the GM of this store for following through even if you didn't fully believe in me.
Food: 5
Service: 5
unbelievable Papa Johns. yesterday i ordered ultimate pepperoni pizza for my daughter's birthday party, extra large, with delivery through grubhub it cost me $36 and guess what NO PEPPERONI. ZERO. ZILCH. I ordered again, AND THE SAME THING!!! The receipt stuck on the box says ultimate pepperoni but no pepperoni on the pizza! how ridiculous is that? twice!
Food: 1
Service: 1
Always a solid meal. Friendly staff. Prompt service times. What’s not to like. Wish the had a dining area.
They need to be wearing gloves ! Went in and a man with scabs was back there with doughy, naked hands ! The other two workers weren’t wearing gloves either . Place doesn’t look very well maintained.
I was picking up an Uber eats delivery, and the food was not ready. I just glanced but did not touch a box that was sitting on the counter and the man working there was quite rude to me saying that that’s not your order and it’s not ready I am of the opinion that if somebody is coming to pick up, the order should be ready and they should be more polite to the Uber drivers so that’s why I’m leaving a bad review
Friendly and delicious food
Customer service is terrible ! The inside of the restaurant is so dirty !
Tools on the ground and on the tables were they make the pizzas i’m definitely not returning
Restaurantji Recommends
Ordered a bunch of extras and got nothing. And food was cold unfortunately
The cashier was so kind and friendly, the pizza was the same, delicious.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Wings
The worst manager. He works very slowly, the order was ready 15 minutes ago, but he never approached the customers until they shouted at him.
Atmosphere: 1
Food: 5
Service: 1
Had a great experience with their customer service. The delivery driver ended up not delivering my pizzas. Called the store and spoke with Carlos who is one of the managers and he was very professional helping me out with getting fresh pizzas made and delivered as quickly as possible. An exceptional manager helping out his customers. He followed up with me to ensure I received the pizzas.
Atmosphere: 4
Food: 5
Service: 5
I recently had the displeasure of interacting with the manager at Papa John's and I must say, it was one of the most unprofessional encounters I have ever experienced. From the moment I approached them with a simple inquiry, it was clear that this manager lacked the basic understanding of customer service and professionalism.
Their attitude was condescending and dismissive, as if my presence was a bother to them. Instead of addressing my concerns with empathy and respect, they chose to speak to me in a patronizing tone that left me feeling belittled and frustrated.
Not only did the manager fail to provide me with a satisfactory solution to my issue, but they also displayed a complete lack of knowledge about the products/services offered by the company. It was evident that they were more interested in brushing me off rather than assisting me in any meaningful way.
Furthermore, their unprofessional demeanor was reflected in their body language and lack of courtesy. They seemed disinterested and distracted, as if they had better things to do than attend to a customer in need.
In conclusion, my experience with this manager was nothing short of a nightmare. Their unprofessionalism and disregard for customer service have left a lasting negative impression on me. I would strongly advise Papa John's to reevaluate their management staff and provide proper training to ensure that all customers are treated with the respect and professionalism they deserve.
I'll never eat any of their franchises..
Atmosphere: 1
Food: 2
Service: 1
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