Like the touchscreen ordering - quick and easy, especially when the barista helped. Disappointed all the coffee stirrers and utensils were all plastic, no wood or compostable materials. Peet’s has come a long way from Berkeley!😞
Atmosphere: 3
Food: 4
Service: 4
Kate
Doesn’t work at 6pm
Atmosphere: 1
Food: 1
Service: 1
Oksana Vlasova
Got the new Dubai Chocolate Matcha and it was subpar. Overpriced chocolate milk with one inch of matcha foam at the top. Hardly enough to drink due to the amount of ice. I love coffee and iced drinks but go somewhere else and don’t waste your money here.
Food: 1
Service: 5
Eduardo Segura
The sparkling grapefruit cold brew it's amazing
Atmosphere: 4
Food: 5
Service: 5
Mahipal Reddy
Coffee was the worst. The staff was incredibly rude. Don’t waste your time visiting.
Food: 1
Service: 1
Norman Valmores
Friendly manager and team; super quick and efficient!
Atmosphere: 5
Food: 5
Service: 5
Tony Tapley
The iced vanilla latte was sooo bad. It taste like someone put a cigarette out in the coffee. The toasted bagel with cream cheese was also so bad. At least the staff were friendly?
Atmosphere: 3
Food: 1
Service: 4
Nina Ni
I understand that things can get busy during peak hours, but that’s no excuse for the rude and dismissive attitude I experienced. Several items on the menu were unavailable, yet there was no sign or indication. When we tried to order and found out certain items were sold out, the server impatiently tapped her nails on the counter, rushing us to decide.
What made this worse was the clear difference in treatment. For every male customer before us, she offered perfect service — smiling, polite, and even wishing them “Have a good day.” When it came to us, however, all we got was the sound of her nails tapping in impatience. Unprofessional and disappointing.
Chester Kirk
The gentleman making coffees was wonderful and efficient! The line was decently long, however he had everyone tell him their orders so he could make them while in the line before paying! The lady at the cashier was lovely too!
Ordered a black iced tea. Simple enough right? Anyone who makes or drinks black iced tea knows it's not supposed to be seen through with a light hint of green. If you are going to work there, you should know your drinks and how they should look. Then to give me an attitude when several people in line were actually agreeing with me??? Not a good look. You all really need to fix your attitudes.
Atmosphere: 3
Food: 1
Service: 1
lee jay Funk
Good times, great places.
Atmosphere: 5
Food: 5
Service: 5
Skye Flores
I understand that things can get hectic during peak hours, but there is no excuse for the rude and dismissive attitude I experienced from the staff. Instead of offering even basic courtesy, the employees acted irritated and impatient, making the entire experience uncomfortable. of offering even basic courtesy, the employees
Everyone gets busy, but professionalism and respectful customer service should still be a priority. A simple smile, eye contact, or a polite tone would’ve gone a long way. I hope management addresses this issue, as attitude matters just as much as.
Atmosphere: 1
Food: 2
Service: 1
AL
Only one staff serving during peak time. Waited 20 mins for a hot boiling coffee which you can not drink immediately. On that day they were not making cappuccino
Like the touchscreen ordering - quick and easy, especially when the barista helped. Disappointed all the coffee stirrers and utensils were all plastic, no wood or compostable materials. Peet’s has come a long way from Berkeley!😞
Atmosphere: 3
Food: 4
Service: 4
Doesn’t work at 6pm
Atmosphere: 1
Food: 1
Service: 1
Got the new Dubai Chocolate Matcha and it was subpar. Overpriced chocolate milk with one inch of matcha foam at the top. Hardly enough to drink due to the amount of ice. I love coffee and iced drinks but go somewhere else and don’t waste your money here.
Food: 1
Service: 5
The sparkling grapefruit cold brew it's amazing
Atmosphere: 4
Food: 5
Service: 5
Coffee was the worst. The staff was incredibly rude. Don’t waste your time visiting.
Food: 1
Service: 1
Friendly manager and team; super quick and efficient!
Atmosphere: 5
Food: 5
Service: 5
The iced vanilla latte was sooo bad. It taste like someone put a cigarette out in the coffee. The toasted bagel with cream cheese was also so bad. At least the staff were friendly?
Atmosphere: 3
Food: 1
Service: 4
I understand that things can get busy during peak hours, but that’s no excuse for the rude and dismissive attitude I experienced. Several items on the menu were unavailable, yet there was no sign or indication. When we tried to order and found out certain items were sold out, the server impatiently tapped her nails on the counter, rushing us to decide.
What made this worse was the clear difference in treatment. For every male customer before us, she offered perfect service — smiling, polite, and even wishing them “Have a good day.” When it came to us, however, all we got was the sound of her nails tapping in impatience. Unprofessional and disappointing.
The gentleman making coffees was wonderful and efficient! The line was decently long, however he had everyone tell him their orders so he could make them while in the line before paying!
The lady at the cashier was lovely too!
Atmosphere: 3
Food: 4
Service: 5
Good service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered a black iced tea. Simple enough right? Anyone who makes or drinks black iced tea knows it's not supposed to be seen through with a light hint of green. If you are going to work there, you should know your drinks and how they should look. Then to give me an attitude when several people in line were actually agreeing with me??? Not a good look. You all really need to fix your attitudes.
Atmosphere: 3
Food: 1
Service: 1
Good times, great places.
Atmosphere: 5
Food: 5
Service: 5
I understand that things can get hectic during peak hours, but there is no excuse for the rude and dismissive attitude I experienced from the staff. Instead of offering even basic courtesy, the employees acted irritated and impatient, making the entire experience uncomfortable. of offering even basic courtesy, the employees
Everyone gets busy, but professionalism and respectful customer service should still be a priority. A simple smile, eye contact, or a polite tone would’ve gone a long way. I hope management addresses this issue, as attitude matters just as much as.
Atmosphere: 1
Food: 2
Service: 1
Only one staff serving during peak time. Waited 20 mins for a hot boiling coffee which you can not drink immediately.
On that day they were not making cappuccino
The owner must have more staff to serve customers
Atmosphere: 3
Food: 3
Service: 2
The worst bagel… dry and tasteless.
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