I’ve lived in LA for 15 years and am always on the lookout for great pizza, so it was my idea to give this place a try. When ordering, I asked if their pizza could compete with New York’s, and I was confidently told “Yes.”
Unfortunately, our experience was terrible! The pepperoni pizza barely had any cheese — several slices were almost completely bare. I brought it back to the counter and spoke with someone named Will, who was dismissive and short with us. When I explained the issue, he just said, “That’s how we make our pizza. The cheese is measured.”
No offer to help, no apology. I carried the pizza back to our table while the men behind the pizza counter stared and snickered — incredibly unprofessional and rude.
We live just ten minutes away, but after this experience, we’ll never go back. I’ve already told my neighbors about it. A $50 lunch wasted — most of the pizza was left untouched on the table.
Atmosphere: 3
Food: 1
Service: 1
Michele Efron
Everything was delicious! Caesar salad, Vodka spicy pasta, pizza 😋
Atmosphere: 5
Food: 5
Service: 5
tommy king
The best pizza The crust is perfect, sauce to cheese ratio. I would recommend it
Atmosphere: 5
Service: 5
Galladof
FIELD MUSHROOM pizza
Thank you for a spoiled evening. I ordered a pizza with extra pepperoni and bacon — instead, I received a completely burnt pizza. When I called the restaurant, they said, “Oh, we apologize, but you should call DoorDash.” After 40 minutes with DoorDash support, I got only a $5 refund out of $46 spent. In the end, I couldn’t even eat that pizza because it was completely burned. Totally disappointing experience.
Food: 1
Service: 1
Sebastien Lintz
Didn’t pick up the phone took more than 2 hours for delivery. Don’t take orders if you can’t handle it!
Atmosphere: 1
Service: 1
Boryana Eastman
Pizza is fresh and delicious! Great place for a weeknight dinner! The mushroom pizza is our favorite!
Atmosphere: 5
Food: 5
Service: 5
Indu Srikant
Kale Salad 10/10 Brussel sprouts and pizzas were also great
vorathad suwannarat
I really enjoyed my visit to Pitfire Pizza! The pizza was delicious — perfectly baked with a crispy crust and fresh toppings. You can really taste the quality of the ingredients. The atmosphere was casual and comfortable, great for hanging out with friends or family. Staff were friendly and service was fast.
Plenty of parking and the restaurant was clean and well-organized. Overall, it’s one of the best spots for artisan-style pizza. Highly recommended for anyone who loves great pizza and a cozy vibe! 🍕✨
Atmosphere: 5
Food: 5
Service: 5
Ozlem Yelgedik
They should learn how to treat their customers, especially hardworking, working people like themselves. Otherwise, they will eventually lose customers over time. Being polite, kind, and listening to the person in front of you shouldn’t be this hard.
Service: 1
Fira A-zade
This was honestly the worst food and the worst service I’ve ever had. I just ordered some food, and it was terrible — completely disappointing. The staff were rude and acted like they were forced to hand over the orders. No smile, no respect, just anger and attitude. I paid money for this nonsense and got treated badly for no reason. I’ll never order or visit this place again. Learn how to treat your customers with respect!
Yesterday I picked up my order from Pitfire Pizza. In addition to the delivery order, I also ordered a salad for myself. The staff member who was helping me was very rude. He didn’t even listen when I tried to explain that I had two separate orders, didn’t check carefully, and spoke in an irritated tone. I had to wait there for a long time, and during that time, he acted unpleasantly, as if I was bothering him. Such behavior completely ruins the impression of the restaurant. Later, I found out that the same employee gave me a one-star rating in the app for no reason. I didn’t do anything wrong — I was just waiting for my order and trying to explain that I had two. After I left the restaurant, I saw in my account that he had rated me with one star. That was very unpleasant and unfair. I’ll try my best not to take any orders from this place again.
Atmosphere: 1
Food: 1
Service: 1
Fidan Haciyeva
I ordered takeout from Pitfire Pizza today. I used to really like their pizza, but this time I was very disappointed. I had to wait 45 minutes for my order, and during that time, the staff member who was handling takeout orders spoke to me very rudely. His attitude was disrespectful and unpleasant — not only toward me but also toward other customers waiting for their orders. Even though I liked their food before, I don’t want to come back anymore after being treated this way. No one deserves such rudeness when they’re just trying to pick up their food.
Atmosphere: 1
Food: 5
Service: 1
En İyi ol
They make fun of people
ali ali
The guy is very rude at restaurant That’s why im giving 1 star He needs to get training how to talking to people
Atmosphere: 1
Food: 1
Service: 1
Nazim Babayev
There’s a 1 guy in there He almost was fighting with my friend bc off what ? He is saying why you washing your face in the sink Very rude and unprofessional.
I’ve lived in LA for 15 years and am always on the lookout for great pizza, so it was my idea to give this place a try. When ordering, I asked if their pizza could compete with New York’s, and I was confidently told “Yes.”
Unfortunately, our experience was terrible! The pepperoni pizza barely had any cheese — several slices were almost completely bare. I brought it back to the counter and spoke with someone named Will, who was dismissive and short with us. When I explained the issue, he just said, “That’s how we make our pizza. The cheese is measured.”
No offer to help, no apology. I carried the pizza back to our table while the men behind the pizza counter stared and snickered — incredibly unprofessional and rude.
We live just ten minutes away, but after this experience, we’ll never go back. I’ve already told my neighbors about it. A $50 lunch wasted — most of the pizza was left untouched on the table.
Atmosphere: 3
Food: 1
Service: 1
Everything was delicious! Caesar salad, Vodka spicy pasta, pizza 😋
Atmosphere: 5
Food: 5
Service: 5
The best pizza
The crust is perfect, sauce to cheese ratio. I would recommend it
Atmosphere: 5
Service: 5
FIELD MUSHROOM pizza
Thank you for a spoiled evening.
I ordered a pizza with extra pepperoni and bacon — instead, I received a completely burnt pizza. When I called the restaurant, they said, “Oh, we apologize, but you should call DoorDash.” After 40 minutes with DoorDash support, I got only a $5 refund out of $46 spent. In the end, I couldn’t even eat that pizza because it was completely burned. Totally disappointing experience.
Food: 1
Service: 1
Didn’t pick up the phone took more than 2 hours for delivery. Don’t take orders if you can’t handle it!
Atmosphere: 1
Service: 1
Pizza is fresh and delicious! Great place for a weeknight dinner! The mushroom pizza is our favorite!
Atmosphere: 5
Food: 5
Service: 5
Kale Salad 10/10
Brussel sprouts and pizzas were also great
I really enjoyed my visit to Pitfire Pizza! The pizza was delicious — perfectly baked with a crispy crust and fresh toppings. You can really taste the quality of the ingredients. The atmosphere was casual and comfortable, great for hanging out with friends or family. Staff were friendly and service was fast.
Plenty of parking and the restaurant was clean and well-organized. Overall, it’s one of the best spots for artisan-style pizza. Highly recommended for anyone who loves great pizza and a cozy vibe! 🍕✨
Atmosphere: 5
Food: 5
Service: 5
They should learn how to treat their customers, especially hardworking, working people like themselves. Otherwise, they will eventually lose customers over time. Being polite, kind, and listening to the person in front of you shouldn’t be this hard.
Service: 1
This was honestly the worst food and the worst service I’ve ever had. I just ordered some food, and it was terrible — completely disappointing. The staff were rude and acted like they were forced to hand over the orders. No smile, no respect, just anger and attitude.
I paid money for this nonsense and got treated badly for no reason. I’ll never order or visit this place again.
Learn how to treat your customers with respect!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Yesterday I picked up my order from Pitfire Pizza. In addition to the delivery order, I also ordered a salad for myself. The staff member who was helping me was very rude. He didn’t even listen when I tried to explain that I had two separate orders, didn’t check carefully, and spoke in an irritated tone.
I had to wait there for a long time, and during that time, he acted unpleasantly, as if I was bothering him. Such behavior completely ruins the impression of the restaurant.
Later, I found out that the same employee gave me a one-star rating in the app for no reason. I didn’t do anything wrong — I was just waiting for my order and trying to explain that I had two. After I left the restaurant, I saw in my account that he had rated me with one star. That was very unpleasant and unfair.
I’ll try my best not to take any orders from this place again.
Atmosphere: 1
Food: 1
Service: 1
I ordered takeout from Pitfire Pizza today. I used to really like their pizza, but this time I was very disappointed.
I had to wait 45 minutes for my order, and during that time, the staff member who was handling takeout orders spoke to me very rudely. His attitude was disrespectful and unpleasant — not only toward me but also toward other customers waiting for their orders.
Even though I liked their food before, I don’t want to come back anymore after being treated this way. No one deserves such rudeness when they’re just trying to pick up their food.
Atmosphere: 1
Food: 5
Service: 1
They make fun of people
The guy is very rude at restaurant
That’s why im giving 1 star
He needs to get training how to talking to people
Atmosphere: 1
Food: 1
Service: 1
There’s a 1 guy in there
He almost was fighting with my friend bc off what ?
He is saying why you washing your face in the sink
Very rude and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
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