Pizza Hut on Cesar Chavez in East LA, it looks more like a bunker than Pizza Hut franchise, customer service nonexistent, poor customer service, not friendly at all, I can't tell if the inside is clean or dirty, on top of overpriced pizza they charged $6 dollars for doing business in California, I found that pathetic, I order thin crust pizza it was cooked so hard I'm glad I don't have dentures, classic chicken wings were served dry, at the end yo medium pizzas and 10 PC chicken wings cost us at whooping unbelievable $74 after paying I thought I should have gone to Shakey's pizza instead. Honestly, Pizza Hut is overea it isn't worth it.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Pizza
Edith Ortiz
Horrible horrible service. Please avoid at all cost order from their competitor instead any will be better than them. Order through the Pizza Hut website and was waiting for my order. my delivery driver arrived to pickup and waited for an hour before they notified him there was no order for me. I called and Daniel answered he said they canceled my order. However I was never notified even though he stated to have called me. Never received any calls and if the had canceled why would my driver have been there. Stated I wanted to speak to a supervisor or manager but he no one was there until tomorrow. Will be calling Jerry the manager tomorrow. Again he satated they called twice told him I can pull out my phone records and show no calls were made and my order was still shown on the website. I had a past experience similar to this few years ago gave it a try again but again reinforced the reasons in why not to order from here. Worst customer service. I will be contacting higher up as I have read it is common for them to give their customers horrible service.
Atmosphere: 1
Service: 1
Carrillo ríos Damaris Anahí
I paid almost 40 for a pizza and it took 1 hour and a half and they made me wait 20 minutes because their oven didn't work and also the kitchen was very dirty
Victor Velarde
Good pizza and hot wings. Everyone helpful.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Large Traditional Wings, Pizza
Daniel Jauregui
Love this place but the people who work here are mean very satisfied pizza they fall short on there
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Pizza
MstrGuyver
Could be better.
Atmosphere: 3
Food: 3
Service: 2
Omar Vázquez
They have terrible staff and the service is terrible, they treat you as if they gave you things for free. I recommend that you look for another place.
Atmosphere: 1
Food: 2
Service: 1
Loay Hanandeh
UnprofessionalTake out takes
Service: 1
Victor Rubio Lopez
Fast and trash
Atmosphere: 3
Alvaro Lopez
Took a while to get someone to come to assist me with my online order. Buzzed the buzzer they have to notify them someone is there but took several minutes for someone to come
I did an online order they forgot. Some of my order couldn’t give me a refund or have it redelivered do not order here if you depend on delivery. Spent over $100 and couldn’t get my order
Service: 1
Recommended dishes: Pizza
Ruben G.
Worst customer service. Always take 5 minutes for anyone to even acknowledge you walked into this building. They never have enough staff to run the register. Avoid.
Gustavo O.
Terrible service had us waiting 5 mins and never told me i'll be right with you or nothing lazy workers
Madison S.
Shout out to Edgar!!! Always keeping a smile on everyone's faces. 10/10 service and the pizza was quick and super fire.
alma zepeda
Order a pizza, when pizza arrived i notice it was dry, I call the store on Cesar Chavez the employee response to me was “ the pizza left, nothing I can do about, if the pizza is dry then is dry”, I ask to speak to a supervisor according to the 2nd person I spoke to she was the supervisor and gave me her name as Teresa her response was as rude as the first lady I spoke to. Pizza Hut needs to train their employees on customer service.
Pizza Hut on Cesar Chavez in East LA, it looks more like a bunker than Pizza Hut franchise, customer service nonexistent, poor customer service, not friendly at all, I can't tell if the inside is clean or dirty, on top of overpriced pizza they charged $6 dollars for doing business in California, I found that pathetic, I order thin crust pizza it was cooked so hard I'm glad I don't have dentures, classic chicken wings were served dry, at the end yo medium pizzas and 10 PC chicken wings cost us at whooping unbelievable $74 after paying I thought I should have gone to Shakey's pizza instead. Honestly, Pizza Hut is overea it isn't worth it.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Pizza
Horrible horrible service. Please avoid at all cost order from their competitor instead any will be better than them. Order through the Pizza Hut website and was waiting for my order. my delivery driver arrived to pickup and waited for an hour before they notified him there was no order for me. I called and Daniel answered he said they canceled my order. However I was never notified even though he stated to have called me. Never received any calls and if the had canceled why would my driver have been there. Stated I wanted to speak to a supervisor or manager but he no one was there until tomorrow. Will be calling Jerry the manager tomorrow. Again he satated they called twice told him I can pull out my phone records and show no calls were made and my order was still shown on the website. I had a past experience similar to this few years ago gave it a try again but again reinforced the reasons in why not to order from here. Worst customer service. I will be contacting higher up as I have read it is common for them to give their customers horrible service.
Atmosphere: 1
Service: 1
I paid almost 40 for a pizza and it took 1 hour and a half and they made me wait 20 minutes because their oven didn't work and also the kitchen was very dirty
Good pizza and hot wings. Everyone helpful.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Large Traditional Wings, Pizza
Love this place but the people who work here are mean very satisfied pizza they fall short on there
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Pizza
Could be better.
Atmosphere: 3
Food: 3
Service: 2
They have terrible staff and the service is terrible, they treat you as if they gave you things for free. I recommend that you look for another place.
Atmosphere: 1
Food: 2
Service: 1
UnprofessionalTake out takes
Service: 1
Fast and trash
Atmosphere: 3
Took a while to get someone to come to assist me with my online order. Buzzed the buzzer they have to notify them someone is there but took several minutes for someone to come
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
I did an online order they forgot. Some of my order couldn’t give me a refund or have it redelivered do not order here if you depend on delivery. Spent over $100 and couldn’t get my order
Service: 1
Recommended dishes: Pizza
Worst customer service. Always take 5 minutes for anyone to even acknowledge you walked into this building. They never have enough staff to run the register. Avoid.
Terrible service had us waiting 5 mins and never told me i'll be right with you or nothing lazy workers
Shout out to Edgar!!! Always keeping a smile on everyone's faces. 10/10 service and the pizza was quick and super fire.
Order a pizza, when pizza arrived i notice it was dry, I call the store on Cesar Chavez the employee response to me was “ the pizza left, nothing I can do about, if the pizza is dry then is dry”, I ask to speak to a supervisor according to the 2nd person I spoke to she was the supervisor and gave me her name as Teresa her response was as rude as the first lady I spoke to. Pizza Hut needs to train their employees on customer service.