Service is slow and employees would rather stand around than serve. Mandatory and automatic 20% gratuity included on check and they ask you to tip more on top of that! One Bloody Mary and a side of fries was almost $50.
Atmosphere: 1
Food: 2
Service: 1
Vedant Das Swain
You might have a day when you're just craving a meal. A proper meal before your flight. So you'd think why not? Well so did we. And we made the worst choice by selecting this. Limited breakfast menu, ok. But not even basic options like having my eggs differently or a vegan substitute for bacon. The server knew nothing. Then service takes 1 hour. All the food on the plate was terrible. Chicken tenders undercooked. But the cherry on top, fixed gratuity 20%. Top quality scam this.
Atmosphere: 1
Food: 1
Service: 1
Joey Slater
Had the sweet and spicy asian wings which were phenomenal. Place is pretty expensive.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sweet & Spicy Chicken Wings
Emily Ann
I can't believe that this rating is so low! I've been to both terminal 1 and terminal 5 Rock & Brews. The terminal one location was great. Everyone was friendly and kind. I had already grabbed a coffee and I was still able to go in and get food separately. Delicious food and fast, friendly service. I don't like that you can't choose your own tip amount. It doesn't feel great to leave someone $3 just because that's the automatic percent.
Atmosphere: 5
Food: 5
Service: 5
Johnny Jones
My order was delayed as there was a computer issue (not to mention they ran out of the breakfast potatoes I really wanted), but my waitress, Karen, was kind and checked on me often with great care. I wanted to applaud her for her efforts - the music being great was also a nice touch.
Atmosphere: 5
Food: 5
Service: 5
Alex Charles
The pretzel and the fish and chips were awesome. The Pilsner was also true to the style. Thumbs up all around.
Wheelchair accessibility: The space is wheelchair accessible without obstacles.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beer Battered Fish & Chips
RiiO Rio
I'm a frequent guess here. The food & experience is best here for your dollar. Customer service is on point, thanks guys
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Wings
Brian Dewey
Service is terrible. They brought out the wrong items twice. Order times are seemingly slow though you will see other folks that sat down after you get their food well before you. Gratuity is forced. Big thumbs down on that. They know they can provide terrible service with no consequence.
Atmosphere: 1
Food: 2
Service: 1
Keshin Purohit
They automatically add 20% gratuity. I’m not dining here again.
Atmosphere: 3
Food: 3
Service: 3
Andy Earle
So my wife and I we returning from our anniversary trip and needed some food before we left. There were limited choices, so we decided on Rock & Brews. We were seated right away and given our menus. A few minutes later, our server came over and took our drink orders. She was obviously busy, as it took a few moments for her to return. When she did, my wife ordered the Blackened Seasoned Chicken Wrap and I got the Smokehouse Burger cooked medium rare. Our food arrived about 10-15 minutes later and it was exactly as expected: okay. My wife's wrap was decent and the fries were crisp. My Burger was cooked well done, but I ate it anyway, as I was hungry and didn't want to wait for a new one. Also, there was not enough bbq sauce on the burger leaving it very dry. The fries were crisp and tasty as well. The bill came out in short order and was it a shock to me, even for airport food. The tip was already included as well, as per the airport union's rules. Overall, it was an okay meal. Would we be back if in that terminal? Maybe. We'll probably bring our own snacks and live off them for the duration of our flights.
The restaurant automatically adds a 20% gratuity ("As per our collective bargaining agreement, a 20% automatic gratuity is applied to all in-dining checks."). Junk Fee Watchdog did not notice any warning on the menu.
Atmosphere: 2
Food: 3
Service: 3
DJ Seeger
Sheesh, I know you guys have a captive audience but at least try. The service here is dreadful - we waited at an empty podium to be seated for 5’minutes and then waited nearly an hour for food, and the place wasn’t even that busy. More than half the tables had no people but were covered in food, cups, and trash…. for the full hour and a half we sat there.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Cheese Pizza, Sandwich
Nathan Vertuca
Convenient, but that's about it. Oklahoma burger wasn't an Oklahoma burger at all. Beer was good, but it's pricey even by airport standards.
Remember not to tip! Unless service was pretty incredible they build in 20% already. Will be illegal in July.
Atmosphere: 3
Food: 1
Service: 2
alexandre Mahou
Overcooked burger - overpriced food - 20 % tips included even for single party.Bottom line 50 dollars for a burger and a beer serve in paper plates and plastic silverware cause they can afford / accommodate to wash dish onsite.There is other options in the terminal - stay away
Service is slow and employees would rather stand around than serve. Mandatory and automatic 20% gratuity included on check and they ask you to tip more on top of that! One Bloody Mary and a side of fries was almost $50.
Atmosphere: 1
Food: 2
Service: 1
You might have a day when you're just craving a meal. A proper meal before your flight. So you'd think why not? Well so did we. And we made the worst choice by selecting this. Limited breakfast menu, ok. But not even basic options like having my eggs differently or a vegan substitute for bacon. The server knew nothing. Then service takes 1 hour. All the food on the plate was terrible. Chicken tenders undercooked. But the cherry on top, fixed gratuity 20%. Top quality scam this.
Atmosphere: 1
Food: 1
Service: 1
Had the sweet and spicy asian wings which were phenomenal. Place is pretty expensive.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sweet & Spicy Chicken Wings
I can't believe that this rating is so low! I've been to both terminal 1 and terminal 5 Rock & Brews.
The terminal one location was great. Everyone was friendly and kind. I had already grabbed a coffee and I was still able to go in and get food separately. Delicious food and fast, friendly service.
I don't like that you can't choose your own tip amount. It doesn't feel great to leave someone $3 just because that's the automatic percent.
Atmosphere: 5
Food: 5
Service: 5
My order was delayed as there was a computer issue (not to mention they ran out of the breakfast potatoes I really wanted), but my waitress, Karen, was kind and checked on me often with great care. I wanted to applaud her for her efforts - the music being great was also a nice touch.
Atmosphere: 5
Food: 5
Service: 5
The pretzel and the fish and chips were awesome. The Pilsner was also true to the style. Thumbs up all around.
Wheelchair accessibility: The space is wheelchair accessible without obstacles.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beer Battered Fish & Chips
I'm a frequent guess here. The food & experience is best here for your dollar. Customer service is on point, thanks guys
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Wings
Service is terrible. They brought out the wrong items twice. Order times are seemingly slow though you will see other folks that sat down after you get their food well before you. Gratuity is forced. Big thumbs down on that. They know they can provide terrible service with no consequence.
Atmosphere: 1
Food: 2
Service: 1
They automatically add 20% gratuity. I’m not dining here again.
Atmosphere: 3
Food: 3
Service: 3
So my wife and I we returning from our anniversary trip and needed some food before we left. There were limited choices, so we decided on Rock & Brews.
We were seated right away and given our menus. A few minutes later, our server came over and took our drink orders. She was obviously busy, as it took a few moments for her to return. When she did, my wife ordered the Blackened Seasoned Chicken Wrap and I got the Smokehouse Burger cooked medium rare.
Our food arrived about 10-15 minutes later and it was exactly as expected: okay. My wife's wrap was decent and the fries were crisp. My Burger was cooked well done, but I ate it anyway, as I was hungry and didn't want to wait for a new one. Also, there was not enough bbq sauce on the burger leaving it very dry. The fries were crisp and tasty as well.
The bill came out in short order and was it a shock to me, even for airport food. The tip was already included as well, as per the airport union's rules.
Overall, it was an okay meal. Would we be back if in that terminal? Maybe. We'll probably bring our own snacks and live off them for the duration of our flights.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger
Restaurantji Recommends
Famous restaurant in the airport
Atmosphere: 4
Food: 4
Service: 4
The restaurant automatically adds a 20% gratuity ("As per our collective bargaining agreement, a 20% automatic gratuity is applied to all in-dining checks."). Junk Fee Watchdog did not notice any warning on the menu.
Atmosphere: 2
Food: 3
Service: 3
Sheesh, I know you guys have a captive audience but at least try. The service here is dreadful - we waited at an empty podium to be seated for 5’minutes and then waited nearly an hour for food, and the place wasn’t even that busy. More than half the tables had no people but were covered in food, cups, and trash…. for the full hour and a half we sat there.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Cheese Pizza, Sandwich
Convenient, but that's about it. Oklahoma burger wasn't an Oklahoma burger at all. Beer was good, but it's pricey even by airport standards.
Remember not to tip! Unless service was pretty incredible they build in 20% already. Will be illegal in July.
Atmosphere: 3
Food: 1
Service: 2
Overcooked burger - overpriced food - 20 % tips included even for single party.Bottom line 50 dollars for a burger and a beer serve in paper plates and plastic silverware cause they can afford / accommodate to wash dish onsite.There is other options in the terminal - stay away
Atmosphere: 1
Food: 2
Service: 1
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