Shake Shack Century City Mall - 2nd Floor

Just simply good food.

Yummy and yummy and fast 🤤

delicious burgers..friendly staff

Great service, clean, efficient, and more outdoor seating would be my only suggestion, other then that great and quick food

Atmosphere: 4

Food: 4

Service: 5

Greet food. Polite and friendly of staff.

Kid-friendliness: High chair available.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burgers and Fries, Burger, Fries

Worst place

Atmosphere: 1

Food: 1

Service: 1

I went to this shake shack and ordered a double bacon cheeseburger with the black truffle fries. This only cost around 20$ and the burger was pretty big I love going to shake shack and this one was a really good one . Took around 10 minutes to get my food.

Atmosphere: 5

Food: 5

Service: 5

Really wonderful people working at this location. Very honest and hardworking. A lot of integrity for sure. I thought I lost my purse for good and was terrified that it was gone forever. One really kind customer had given it to them and they were holding it safely and securely the whole entire time, so I was SUPER appreciative of that. Thank you, thank you!!! Aside from that, their food is the BOMB! It is always consistently fresh, good and tastes very organic. It tastes how burgers and all food should always taste. So, sooooo good. The burger was very tender and fresh. The chicken bites were so crispy, filling and tender as well. The fries were good, too. Really, really enjoyed everything. And the chocolate milk shake is the BEST! SO good and always hits the spot! Thankful for GREAT food, people and service at this particular Shake Shack location! ??????

Parking: There is parking underneath the building for the entire mall complex. It is free for a certain period, then I believe it is no longer free after a certain time passes. There is some parking available in the surrounding street area/neighborhood but it might be a bit difficult to actually find spots because it is a pretty busy area.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burgers and Fries, Chicken Nuggets, Cut Fries, Burger, Hamburger, Fries, Frozen Custard

First time at a Shake Shack and it was amazing! Great food and excellent customer service. The manager was great and checked on everyone often for refills. Would highly recommend this location!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger, Fries

Food is expensive and not worth the price. Over $20 for a chicken sandwich, fries and a drink for a fast food joint. Sure it was filling but the portions were tiny for the price. They fries tasted like old grease and were not good. The chicken was good but same issue tasted like grease. Will not come back.

Atmosphere: 3

Food: 3

Service: 2

Food is expensive and not worth the price. Over $20 for a chicken sandwich, fries and a drink for a fast food joint. Sure it was filling but the portions were tiny for the price. They fries tasted like old grease and were not good. The chicken was good but same issue tasted like grease. Will not come back.

Atmosphere: 3

Food: 3

Service: 2

Recommended for celiacs because gluten-free sandwiches are available, but the staff is very rude: they didn't even greet us when we left, despite our friendly greeting. Like the sales assistants from Pretty

Atmosphere: 3

Food: 4

Service: 2

Awesome hamburgers, beautiful mall, great service. Love love love shake shack

Atmosphere: 5

Food: 5

Service: 5

this employee is all time touch his hair with his hands?????he works in a food place. it doesn’t look cool??????

Atmosphere: 1

Food: 1

Service: 1

I can’t remember much about the food, other than it was ok. What struck me is the very limited seating - maybe it gets less traffic than on the day I was there?

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Burger