Worst customer experience ever! I didn't get a name, but it was the hispanic lady with all the tattoos. Avoid her at all cost. Everyone else in there is decent.
Dan Jamil
Got a veggie roll and salad it was Sooo good! Super pleasantly surprised!
Atmosphere: 5
Food: 5
Service: 5
Alicia G Sanchez
The food is great, healthy and fast very convenient. The service is fast and friendly. If you want something fast and healthy go here. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Tiffany Scott-Clemente
The food was flavorless...
Atmosphere: 2
Food: 2
Y R.
Food is delicious. My favorite is the Udon noodles it reminds me of the restaurant Kabuki also my favorite place to go it's fresh and flavor delicious. The only thing is sort of Con is the waiting time it does take a bit long but I understand because they are cooking the food fresh so keep that in mind. Overall, I suggest to try their bowl and sushi too .
Sury L.
Is ok . Food is average. Super generous with the evádame. We do take out. Haven't eaten there. Not sure about ambiance.
Ryan Sprague
Best restaurant at SC!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bowl
Leslie Z.
Always love the sushi. The spring salad is great and the edamame side perfect for lunch
Eric Perez
Employees lack awareness to verify orders are being handed to the correct customers. Costing money and time to the customers who had their order taken.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Bowl
Dee Z.
Service was unsatisfactory. On this day, Patty was on the register, and she was extremely rude and impatient. When asked about the details of the combos, she'd answer with an attitude as if she had somewhere else to be. While we were deciding on what drinks to get, she began taking someone else's order without finalizing mine. Then she ended up charging me for an extra drink?! Once I asked for a refund, she told me to wait and walked over to someone who was on their lunch break. A male, who I presume is the manager, told her to give me cash even though I had paid with a credible card; she placed the cash on the counter and didn't even apologize. Then, to make matters worse, my mom gound a Whoever manages this location needs to provide their employees withService was unsatisfactory. On this day, Patty was on the register, and she was extremely rude and impatient. When asked about the details of the combos, she'd answer with an attitude as if she had somewhere else to be. While we were deciding on what drinks to get, she began taking someone else's order without finalizing mine. Then she ended up charging me for an extra drink?! Once I asked for a refund, she told me to wait and walked over to someone who was on their lunch break. A male, who I presume is the manager, told her to give me cash even though I had paid with a credible card; she placed the cash on the counter and didn't even apologize. Then, to make matters worse, my mom found a hair in her rice, gave it to the manager, and nothing was done. I spent over $75, never again.Whoever manages this location needs to provide their employees with customers. Today's visit was horrendous, and everyone was unprofessional.
Just the best Japanese food in the town, soory guys not anymore the food flavor is different, also you guys stop to give the Sriracha sauce, sorry we don’t come back anymore to Soy…
Atmosphere: 1
Food: 1
Service: 1
Juan Vanegas
I usually order over the phone, but today, we, Wife and I, decided to go eat at the location, sadly, the service as well as the food were not as expected, there are other sushi restaurants that actually put seafood on their rolls, the salad was dry, the dressing containers were filled just to half, then the ginger was so scarse, for an $18.50 per plate, it was not worth it, I will seek a new place to give my business to, also the lady at the counter, she needs a good training in customer service.
Atmosphere: 3
Food: 5
Service: 1
Lynn L.
Well we gave it a try ,and yes I got sick but my husband wanted to give them another chance. We call to explain our concerns and Yusenia comes on the phone talking to my husband being so rude. All he ask was could he get something other than the California Roll and he will pay the difference. Yusenia hung up in his face so I called her back. Again even more rude. Its ok I will speak with Ben P. or a manger on Monday. She also talk about her co- worker Why would you work at a place with no costumer service etiquette. Yusenia you have a lot to learn if you plan on having a career or a job. We all have bad days but this is no excuse. If I am having a bad day at work my patients and their families will never know.
Phillip P.
I met my wife today at SOY for lunch we hadent been there in awhile the meat was so hard the rice was also bad and i got food poisoning we well never return this place is a 0.
Worst customer experience ever! I didn't get a name, but it was the hispanic lady with all the tattoos. Avoid her at all cost. Everyone else in there is decent.
Got a veggie roll and salad it was Sooo good! Super pleasantly surprised!
Atmosphere: 5
Food: 5
Service: 5
The food is great, healthy and fast very convenient. The service is fast and friendly. If you want something fast and healthy go here. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
The food was flavorless...
Atmosphere: 2
Food: 2
Food is delicious. My favorite is the Udon noodles it reminds me of the restaurant Kabuki also my favorite place to go it's fresh and flavor delicious. The only thing is sort of Con is the waiting time it does take a bit long but I understand because they are cooking the food fresh so keep that in mind. Overall, I suggest to try their bowl and sushi too .
Is ok . Food is average. Super generous with the evádame. We do take out. Haven't eaten there. Not sure about ambiance.
Best restaurant at SC!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bowl
Always love the sushi. The spring salad is great and the edamame side perfect for lunch
Employees lack awareness to verify orders are being handed to the correct customers. Costing money and time to the customers who had their order taken.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Bowl
Service was unsatisfactory. On this day, Patty was on the register, and she was extremely rude and impatient. When asked about the details of the combos, she'd answer with an attitude as if she had somewhere else to be. While we were deciding on what drinks to get, she began taking someone else's order without finalizing mine. Then she ended up charging me for an extra drink?! Once I asked for a refund, she told me to wait and walked over to someone who was on their lunch break. A male, who I presume is the manager, told her to give me cash even though I had paid with a credible card; she placed the cash on the counter and didn't even apologize. Then, to make matters worse, my mom gound a Whoever manages this location needs to provide their employees withService was unsatisfactory. On this day, Patty was on the register, and she was extremely rude and impatient. When asked about the details of the combos, she'd answer with an attitude as if she had somewhere else to be. While we were deciding on what drinks to get, she began taking someone else's order without finalizing mine. Then she ended up charging me for an extra drink?! Once I asked for a refund, she told me to wait and walked over to someone who was on their lunch break. A male, who I presume is the manager, told her to give me cash even though I had paid with a credible card; she placed the cash on the counter and didn't even apologize. Then, to make matters worse, my mom found a hair in her rice, gave it to the manager, and nothing was done. I spent over $75, never again.Whoever manages this location needs to provide their employees with customers. Today's visit was horrendous, and everyone was unprofessional.
Restaurantji Recommends
Salmon bowls are amazing here
Just the best Japanese food in the town, soory guys not anymore the food flavor is different, also you guys stop to give the Sriracha sauce, sorry we don’t come back anymore to Soy…
Atmosphere: 1
Food: 1
Service: 1
I usually order over the phone, but today, we, Wife and I, decided to go eat at the location, sadly, the service as well as the food were not as expected, there are other sushi restaurants that actually put seafood on their rolls, the salad was dry, the dressing containers were filled just to half, then the ginger was so scarse, for an $18.50 per plate, it was not worth it, I will seek a new place to give my business to, also the lady at the counter, she needs a good training in customer service.
Atmosphere: 3
Food: 5
Service: 1
Well we gave it a try ,and yes I got sick but my husband wanted to give them another chance. We call to explain our concerns and Yusenia comes on the phone talking to my husband being so rude. All he ask was could he get something other than the California Roll and he will pay the difference. Yusenia hung up in his face so I called her back. Again even more rude. Its ok I will speak with Ben P. or a manger on Monday. She also talk about her co- worker Why would you work at a place with no costumer service etiquette. Yusenia you have a lot to learn if you plan on having a career or a job. We all have bad days but this is no excuse. If I am having a bad day at work my patients and their families will never know.
I met my wife today at SOY for lunch we hadent been there in awhile the meat was so hard the rice was also bad and i got food poisoning we well never return this place is a 0.