I'm chalking up my negative experience to someone being late for their shift and I just had to be the victim for it. Was rushed because the young lady felt rushed behind the counter, then served an incomplete drink, reluctantly went back for a correction and my patience ran thin. Left with a drink i didn't want and took the L for it.
I'm a great tipper but didn't get an opportunity to do so today... so I'll leave this tip:
Take a deep breath, don't rush, "haste makes waste", treat each customer the same and take your time. Dont take things out in your paying customers. Save that for your boss and coworkers.
Also, to the late team member, dont leave your coworkers hanging, get to work on time or everyone pays for it in the end.
Very disappointed ?
Atmosphere: 5
Food: 1
Service: 1
Lety Rangel
Fast and easy nice addnesper
Atmosphere: 5
Food: 5
Service: 5
Vickie Mires
Fast service. Frappuccino was the way I asked
Atmosphere: 5
Food: 5
Service: 5
Ayesha Yazdanie
The old lady at the register is the worst! Literally interrupted me 30 times as I’m reading the order off my phone. Kept asking me “what are you looking at?” I’m looking at my phone to order coffee for my family on Christmas lady!!!! Still didn’t get my order right. Then the girl making the drinks had an attitude bc I said the order was wrong. They gave me a hot drink when I ordered an iced coffee. They did not make my drink correctly even after that and with an attitude just said “we don’t have all the ingredients “. So when the old lady interrupted me a 100 times could not tell me they didn’t have the right ingredients to make the drink I ordered properly. This is the ghetto version of Starbucks. Don’t go there!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Hoang nguyen
Dont come to this place. Very bad customer service. Especially the old lady. I placed mobile order, then came to pick up. She let me wait like 15mins then told me their machine broken. Asked me to go to the cashier shot in Ralp (another very rude girl as well) to get your money back. She didnt care about what happened. Worst place of Starbuck ever. I were rush to get back to work too. Thats why i did mobile oreder.
William Kamp
Been here for 15 minutes and haven’t even ordered yet. Only 3 people in line. Don’t understand why we can’t get an order taken. Guy is doing something behind bar like making drinks, but nothing ever materialized…. What is happening? Am I in an alternate universe where lots happens and nothing changes?
Atmosphere: 2
Food: 4
Service: 1
Alan Emile
Long wait plus wrong orders terrible
Atmosphere: 1
Food: 1
Service: 1
ForgetHer
Worst starbucks in ralphs ever. Other ralphs or targets that have a starbucks are fast and are good at multitasking but this one omg. Is she gonna make the drink or talk. She can't do both at the same
Atmosphere: 1
Food: 1
Service: 1
Garry Howard
dry rice
Atmosphere: 1
Food: 1
Service: 3
Alejandro Marin
Shout out my guy Jason, whipped up some of the best Starbucks Matcha I've ever had ? 10/10 customer service
There’s only one person here and really not that many people in line. In fact, there were only two people ahead of me and I’m still in line. Been here for 20 minutes now.
Herber Eguizabal
Worst experience I’ve ever had here. There was only one person here and when I asked him if he can help me out he said he was on break but he had been on break for a while. I decided to wait and when he came back he said he couldn’t help me out. Definitely not coming back.
I'm chalking up my negative experience to someone being late for their shift and I just had to be the victim for it. Was rushed because the young lady felt rushed behind the counter, then served an incomplete drink, reluctantly went back for a correction and my patience ran thin. Left with a drink i didn't want and took the L for it.
I'm a great tipper but didn't get an opportunity to do so today... so I'll leave this tip:
Take a deep breath, don't rush, "haste makes waste", treat each customer the same and take your time. Dont take things out in your paying customers. Save that for your boss and coworkers.
Also, to the late team member, dont leave your coworkers hanging, get to work on time or everyone pays for it in the end.
Very disappointed ?
Atmosphere: 5
Food: 1
Service: 1
Fast and easy nice addnesper
Atmosphere: 5
Food: 5
Service: 5
Fast service. Frappuccino was the way I asked
Atmosphere: 5
Food: 5
Service: 5
The old lady at the register is the worst! Literally interrupted me 30 times as I’m reading the order off my phone. Kept asking me “what are you looking at?” I’m looking at my phone to order coffee for my family on Christmas lady!!!! Still didn’t get my order right. Then the girl making the drinks had an attitude bc I said the order was wrong. They gave me a hot drink when I ordered an iced coffee. They did not make my drink correctly even after that and with an attitude just said “we don’t have all the ingredients “. So when the old lady interrupted me a 100 times could not tell me they didn’t have the right ingredients to make the drink I ordered properly. This is the ghetto version of Starbucks. Don’t go there!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Dont come to this place. Very bad customer service. Especially the old lady. I placed mobile order, then came to pick up. She let me wait like 15mins then told me their machine broken. Asked me to go to the cashier shot in Ralp (another very rude girl as well) to get your money back. She didnt care about what happened. Worst place of Starbuck ever. I were rush to get back to work too. Thats why i did mobile oreder.
Been here for 15 minutes and haven’t even ordered yet. Only 3 people in line. Don’t understand why we can’t get an order taken. Guy is doing something behind bar like making drinks, but nothing ever materialized…. What is happening? Am I in an alternate universe where lots happens and nothing changes?
Atmosphere: 2
Food: 4
Service: 1
Long wait plus wrong orders terrible
Atmosphere: 1
Food: 1
Service: 1
Worst starbucks in ralphs ever. Other ralphs or targets that have a starbucks are fast and are good at multitasking but this one omg. Is she gonna make the drink or talk. She can't do both at the same
Atmosphere: 1
Food: 1
Service: 1
dry rice
Atmosphere: 1
Food: 1
Service: 3
Shout out my guy Jason, whipped up some of the best Starbucks Matcha I've ever had ? 10/10 customer service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There’s only one person here and really not that many people in line. In fact, there were only two people ahead of me and I’m still in line. Been here for 20 minutes now.
Worst experience I’ve ever had here. There was only one person here and when I asked him if he can help me out he said he was on break but he had been on break for a while. I decided to wait and when he came back he said he couldn’t help me out. Definitely not coming back.
Very fast service
They have what you want, and it's clean
The customer service is above and beyond!!!
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