If I could give this place 0 stars I would. This place is constantly getting my order wrong, and to me that’s not even the problem. Mistakes happen and I understand that, but today was the last straw. The barista with a ponytail and visor working window on 12/10 at 5pm gave me so much attitude when I asked for a remake of my drink. Then on top of that when she took my card for payment she decided to give herself a $5 dollar tip on the card reader. So if you want to risk your money getting stolen by thief’s be my guest and come to this location.
Atmosphere: 1
Food: 1
Service: 1
Armando Bello
One of the busier Starbucks locations out there. I noticed it in the last couple of weeks when cycling through Cypress Park and Highland Park how long the drive thru line is and since I didn't want to wait and ride to DTLA for Starbucks I decided to give this location a shot.
The prep area and the baristas are chaotic as expected. My drink was okay but could have been better. The customer service is good but I do love the dining areas. There's plenty of space inside and outside. Due to this location always having a long drive thru line, expect your mobile order to take long. My Frappucino took between 10-15 minutes to make. ☕
Atmosphere: 5
Food: 3
Service: 4
Irene Arteaga
Wish I could leave 0 stars. The employees working 11/24/24 around 2:20pm are very unorganized, rude and overall unprofessional. They started off rude at the drive thru speaker when I didn’t realize they need your first name not last name for a mobile order. Then we ask to add lemonade to one drink and they literally closed the window, started laughing and made us wait about 5 minutes just to hand me the same drink WITHOUT lemonade.
Atmosphere: 1
Food: 1
Service: 1
Alain Gonzalez
This place is terrible. Dirty drive thru and terrible customer service They lured to me and said they were including lemonade in my refresher, I waited 10 min, and my drink still didnt have lemonade . I would 0/5 stars if I could Avoid this place. Manager and drive thru grunt (girl with black hair) were laughing as if they intentionally wasted my time
Atmosphere: 1
Food: 1
Service: 1
Lucy Carmona
I like it despite waiting a long time That always makes my day in the morning
Atmosphere: 4
Food: 4
Service: 4
Jane
It's my first time coming to this location and they take too long to make 2 drinks people that whent after me got there drinks faster It's Ridiculous 👎
Акерке Сыдыкбек
I ordered venti matcha, just realized they charged me for a bigger cup, not venti bigger portion of the drink, but it was too late because i started to drink in the office •_•
Service: 4
Guadalupe Garcia
Slooooowwwwww😑 Don’t go to this location if your in a hurry.
Catie L
Incredible customer service ? fixed a small issue with ease and created a pleasant experience . I didn’t get his name but the handsome young man in the pink shirt working the evening service on Saturday, thank you!
Atmosphere: 5
Food: 5
Service: 5
Melissa Morch
I went through the drive thru. It was great for a quick bite and drink. All tasted fresh. The service was super friendly and fast!
Vegetarian options: I had a delicious spinach feta wrap that is served hot.
I ordered pickup on the app, but the store had closed the lobby early and were only using the drive-thru. I had walked here, so there wasn’t really a clear way to get my order. I tried calling but there was no answer, and their voicemail was full.
This happened shortly after 6:45PM
Emanuel Meza
This is the slowest Starbucks I’ve been too and the drive staff is always seems moody.
Atmosphere: 3
Food: 4
Service: 1
nelatransport 10
"The mango dragon fruit lemonade" is awesome refreshing, fresh more refreshing and ofcourse more fresh. Only thing I go to Starbucks for.
Atmosphere: 5
Service: 5
Chula Mira
You guys have been open since 4:30 am and you guys don't have change for $100 wow never again 2 this location
Atmosphere: 1
Food: 1
Service: 1
Cristina Sanchez
I went in search of a Danish bread because they are my favorites and in the display case there was a fly walking all over the bread, I told the customer and he acted like he didn't understand me and they continued selling, let's really be careful, it made me sad that they didn't care because that was my favorite place
If I could give this place 0 stars I would. This place is constantly getting my order wrong, and to me that’s not even the problem. Mistakes happen and I understand that, but today was the last straw. The barista with a ponytail and visor working window on 12/10 at 5pm gave me so much attitude when I asked for a remake of my drink. Then on top of that when she took my card for payment she decided to give herself a $5 dollar tip on the card reader. So if you want to risk your money getting stolen by thief’s be my guest and come to this location.
Atmosphere: 1
Food: 1
Service: 1
One of the busier Starbucks locations out there. I noticed it in the last couple of weeks when cycling through Cypress Park and Highland Park how long the drive thru line is and since I didn't want to wait and ride to DTLA for Starbucks I decided to give this location a shot.
The prep area and the baristas are chaotic as expected. My drink was okay but could have been better. The customer service is good but I do love the dining areas. There's plenty of space inside and outside. Due to this location always having a long drive thru line, expect your mobile order to take long. My Frappucino took between 10-15 minutes to make. ☕
Atmosphere: 5
Food: 3
Service: 4
Wish I could leave 0 stars. The employees working 11/24/24 around 2:20pm are very unorganized, rude and overall unprofessional. They started off rude at the drive thru speaker when I didn’t realize they need your first name not last name for a mobile order. Then we ask to add lemonade to one drink and they literally closed the window, started laughing and made us wait about 5 minutes just to hand me the same drink WITHOUT lemonade.
Atmosphere: 1
Food: 1
Service: 1
This place is terrible. Dirty drive thru and terrible customer service
They lured to me and said they were including lemonade in my refresher, I waited 10 min, and my drink still didnt have lemonade . I would 0/5 stars if I could
Avoid this place.
Manager and drive thru grunt (girl with black hair) were laughing as if they intentionally wasted my time
Atmosphere: 1
Food: 1
Service: 1
I like it despite waiting a long time
That always makes my day in the morning
Atmosphere: 4
Food: 4
Service: 4
It's my first time coming to this location and they take too long to make 2 drinks people that whent after me got there drinks faster It's Ridiculous 👎
I ordered venti matcha, just realized they charged me for a bigger cup, not venti bigger portion of the drink, but it was too late because i started to drink in the office •_•
Service: 4
Slooooowwwwww😑 Don’t go to this location if your in a hurry.
Incredible customer service ? fixed a small issue with ease and created a pleasant experience . I didn’t get his name but the handsome young man in the pink shirt working the evening service on Saturday, thank you!
Atmosphere: 5
Food: 5
Service: 5
I went through the drive thru. It was great for a quick bite and drink. All tasted fresh. The service was super friendly and fast!
Vegetarian options: I had a delicious spinach feta wrap that is served hot.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered pickup on the app, but the store had closed the lobby early and were only using the drive-thru. I had walked here, so there wasn’t really a clear way to get my order. I tried calling but there was no answer, and their voicemail was full.
This happened shortly after 6:45PM
This is the slowest Starbucks I’ve been too and the drive staff is always seems moody.
Atmosphere: 3
Food: 4
Service: 1
"The mango dragon fruit lemonade" is awesome refreshing, fresh more refreshing and ofcourse more fresh. Only thing I go to Starbucks for.
Atmosphere: 5
Service: 5
You guys have been open since 4:30 am and you guys don't have change for $100 wow never again 2 this location
Atmosphere: 1
Food: 1
Service: 1
I went in search of a Danish bread because they are my favorites and in the display case there was a fly walking all over the bread, I told the customer and he acted like he didn't understand me and they continued selling, let's really be careful, it made me sad that they didn't care because that was my favorite place
Atmosphere: 3
Food: 1
Service: 1
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