I ordered a black blond roast coffee. Normally it is poured and given as soon as it’s paid, this is typical for most Starbucks. I obliged and gave my name since it didn’t look like it was going to be given to me right away. I sat down and waited patiently.
Another guy showed up ordered and got his drink before mine. I had gotten up and waited. I overheard one of the employees saying that getting up and waiting is not going to make the drink get done faster.
That’s when I spoke to everyone there so they can hear me and said that I was waiting for the blond roast and it shouldn’t take this long to get it. That is when one of the workers went up to the machine and said , “oh it looks like it’s ready now.” It’s been waiting on the machine to get picked up..
I grabbed the drink and started walking out and Todd black heavy set man laughed at me hysterically as if my complaint was funny. I asked Tod why he was laughing at me and he acted as if he couldn’t hear me. I said I will be reporting this and ended up getting Todd’s name to report this.
This happened around 7:20am . I was wearing a red shirt. The employees here seem to not care unless you’re tipped. I did not too because it’s a blond roast that is poured and handed to me not some specific drink. I found this highly unprofessional and I hope someone has a talk with the crew about handling something as simple as a black blond roast. It’s not too much to ask
Service: 1
Joshua Cadenas
Drive thru is always busy. The inside is not too busy and clean.
Atmosphere: 5
Food: 5
Service: 5
Julie Volkoff
I ordered a simple vanilla latte and when I got home (I live five minutes away) practically three inches was empty in the cup. This tells me that the barista isn’t steaming the milk correctly. As a barista myself, I would never serve this to a customer. Do better. This is a 7 dollar latte and it should not have this much room.
Atmosphere: 4
Food: 4
Service: 5
Gisela Ortega
This Starbucks has a drive thru. It does get busy at times. The quality of the drinks is great. The customer service is awesome.
Parking: There's a few parking spots. Unfortunately, when the drive thru gets busy, it blocks the parked cars and is difficult to get out.
Atmosphere: 4
Food: 5
Service: 4
Olga Kriuchkova
In the morning, in the queue, one woman made a scandal. She thought that I cut in line, but it was not true. She screamed at the whole street and asked the staff not to serve me. I do not speak English well, and could not fully explain. The staff told me that they would not serve me. Thank you Starbucks for your loyalty and adequacy.
F Chuang
Super long line at the drive thru with cars overflowing o to the street blocking traffic, while there's only 1 person in charge of ordering and making drinks. Seriously hire more staff!
Atmosphere: 3
Food: 3
Service: 1
Carlos Paredes
Great service
Atmosphere: 5
Food: 5
Service: 5
Jessica Truelyt-Knox
To my friendly barista Alex and pink apron guy, thanks for taking a moment to brighten my day. My matcha frap was great and your smiles made a hard day a bit better. <3
Atmosphere: 5
Food: 5
Service: 5
Martin Thor Egeland
High prices. So many good independent coffee places in the area. Why support this chain that suppresses it's workers rights?
The drinks can be challenging for the baristas as they learn to prepare themselves. Close attention when it comes to mobile ordering hours. This location can get busy so can the drive thru.
Atmosphere: 3
Service: 3
Jose Alejo
Fair place ?
Atmosphere: 4
Food: 3
Service: 4
Paula Davis-Justice
Came at 6:30 . Only the drive through was open . Waited outside and was ignored by staff inside. Post actual operating hours.
Jose Morales
Good company and
Atmosphere: 5
Food: 5
Service: 5
Madi Caruso
Refused to take order in store because register is down, yet drive thru register was working fine, couldn’t serve inside customers with that one.
Nice interior and staff but not outlets!
I ordered a black blond roast coffee. Normally it is poured and given as soon as it’s paid, this is typical for most Starbucks. I obliged and gave my name since it didn’t look like it was going to be given to me right away. I sat down and waited patiently.
Another guy showed up ordered and got his drink before mine. I had gotten up and waited. I overheard one of the employees saying that getting up and waiting is not going to make the drink get done faster.
That’s when I spoke to everyone there so they can hear me and said that I was waiting for the blond roast and it shouldn’t take this long to get it. That is when one of the workers went up to the machine and said , “oh it looks like it’s ready now.” It’s been waiting on the machine to get picked up..
I grabbed the drink and started walking out and Todd black heavy set man laughed at me hysterically as if my complaint was funny. I asked Tod why he was laughing at me and he acted as if he couldn’t hear me. I said I will be reporting this and ended up getting Todd’s name to report this.
This happened around 7:20am . I was wearing a red shirt. The employees here seem to not care unless you’re tipped. I did not too because it’s a blond roast that is poured and handed to me not some specific drink. I found this highly unprofessional and I hope someone has a talk with the crew about handling something as simple as a black blond roast. It’s not too much to ask
Service: 1
Drive thru is always busy. The inside is not too busy and clean.
Atmosphere: 5
Food: 5
Service: 5
I ordered a simple vanilla latte and when I got home (I live five minutes away) practically three inches was empty in the cup. This tells me that the barista isn’t steaming the milk correctly. As a barista myself, I would never serve this to a customer. Do better. This is a 7 dollar latte and it should not have this much room.
Atmosphere: 4
Food: 4
Service: 5
This Starbucks has a drive thru. It does get busy at times. The quality of the drinks is great. The customer service is awesome.
Parking: There's a few parking spots. Unfortunately, when the drive thru gets busy, it blocks the parked cars and is difficult to get out.
Atmosphere: 4
Food: 5
Service: 4
In the morning, in the queue, one woman made a scandal. She thought that I cut in line, but it was not true. She screamed at the whole street and asked the staff not to serve me. I do not speak English well, and could not fully explain. The staff told me that they would not serve me. Thank you Starbucks for your loyalty and adequacy.
Super long line at the drive thru with cars overflowing o to the street blocking traffic, while there's only 1 person in charge of ordering and making drinks. Seriously hire more staff!
Atmosphere: 3
Food: 3
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
To my friendly barista Alex and pink apron guy, thanks for taking a moment to brighten my day. My matcha frap was great and your smiles made a hard day a bit better. <3
Atmosphere: 5
Food: 5
Service: 5
High prices. So many good independent coffee places in the area. Why support this chain that suppresses it's workers rights?
Restaurantji Recommends
The drinks can be challenging for the baristas as they learn to prepare themselves. Close attention when it comes to mobile ordering hours. This location can get busy so can the drive thru.
Atmosphere: 3
Service: 3
Fair place ?
Atmosphere: 4
Food: 3
Service: 4
Came at 6:30 . Only the drive through was open . Waited outside and was ignored by staff inside. Post actual operating hours.
Good company and
Atmosphere: 5
Food: 5
Service: 5
Refused to take order in store because register is down, yet drive thru register was working fine, couldn’t serve inside customers with that one.
Service: 1
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