Starbucks
Ernst & Young, 735 S Figueroa St, Los Angeles
(213) 488-9902
Recent Reviews
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Service has gone down. Ordered at 6:20. Waited until 6:38. When it takes 18 minutes to pick up a drink in an empty Starbucks with 4 employees, there is a service issue that needs to be addressed. I appreciate them making my drink right though.
Atmosphere: 1
Food: 2
Service: 2
Absolute garbage place. No chairs or tables. They weren’t even greeting anyone as you come in or take your order
Atmosphere: 1
Food: 1
Service: 1
Good coffee but not for poor people ?
Atmosphere: 5
Food: 5
Service: 5
There is no space to sit and relax. Service is also bad.
Always willing to do extra service to all the guests! Order on the phone and then go to the pickup to avoid wait time! Helpful and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Cheddar & Chive Bakes
Your workers were rude and impolite
Atmosphere: 5
Food: 5
Service: 5
Worst customer experience at this location. I came downstairs from the 70th floor of my Hotel just to get a tea but Jessica refused to make me the tea and refunded my money. OMG her attitude towards me was horrible. Honestly the manager should have a conversation with her before someone with the same attitude slaps her.
Atmosphere: 1
Food: 1
Service: 1
I ordered a drink with ice no ice with a little bit of drink over a half of venti size drink with ice, bad experience, I pay for the drink I didn’t ask for free so pay more attention what the customers order.
Atmosphere: 4
Food: 5
Service: 1
Fast friendly service.
Atmosphere: 5
Food: 5
Service: 5
The customer service experience was exceptional—quick responses, genuine politeness, and a wholesome approach made every interaction feel personal and valued. It was a refreshing reminder of the impact of exceptional service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
So first, allow me to say that I don't drink the foo foo concoctions, just coffee, latte, or a flat white, so I'm not reviewing them. The coffee at all Starbucks locations is consistently mediocre; not great, not awful. The latte is good, the flat white, my favorite, is terrific, and the customer service is consistently excellent. The train station is right across the street, so it's super convenient when I'm on the go. Not much in the way of ambiance; they've removed all of the seating so it's just grab and go. Starbucks is where I go for a caffeine fix, but if I have time, there are a few other options a bit further away that I prefer, where I can sit and relax with a really good cup of joe, latte, or for an extra special treat, the flat white.
Atmosphere: 2
Food: 3
Service: 5
The coffee was very good, it was very cold, it revived us and made us warm up.
Atmosphere: 3
Food: 4
Service: 4
It's like an adventure hidden on the corner. Once inside, a warmth atmosphere envelopes me. The smell of coffee and friendly staff.
Vegetarian options: They have alternatives for milk variance for your coffee of choice!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Croissant
Laura who works at the cash register needs a promotion for a better position! She is great.
Atmosphere: 5
Food: 5
Service: 5
Laura who works at the cash register needs a promotion for a better position! She is great.
Atmosphere: 5
Food: 5
Service: 5
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