My mobile order for an Iced Dubai Matcha took over 15 minutes, and it was wrong! I was already running late and didn't have time to complain. The customer service during the early morning shift is horrible!
Service: 1
Michael Richardson
Paid for pickup nothing I asked for was in the drink yet they charged me for it
Atmosphere: 1
Food: 1
Service: 1
THAT ONE GUY
As a paid customer, my child needed the restroom and was denied unless he was also a paying customer, HES 9YRS OLD!!! We enjoy starbucks all over the country but this was ridiculous for this special location. Horrible management and shift rep at 10pm 1/16/2026. .
Atmosphere: 1
Food: 1
Service: 1
Josh Rodriguez
This is one of the worst run Starbucks I have ever had the displeasure of visiting. I ordered ahead and when I went to pick up my order it was incomplete. I ask a worker if they could fix this, which they said they would. After waiting for over 20 minutes I never received the rest of my order. I went and asked again, only to be told “We’re working on it”. I understand they get busy, but it can’t take that long to warm up a sandwich. The lack of care and attention from here was truly horrid.
Atmosphere: 1
Food: 1
Service: 1
stefanie Ike
Worst service .
Atmosphere: 1
Food: 1
Service: 1
Giovani Gomez
Terrible service, and the baristas just play around with each other, never paying attention to the customers, and they take a very long time to make a simple frappuccino. They need to have a supervisor in that location. Never come back
Atmosphere: 1
Food: 1
Service: 1
Juan Diaz
Super long wait time for such a short line. They have difficulty taking your order... At least they're 24/7 seemed pricier than before though, yikes.
Atmosphere: 1
Food: 1
Service: 1
Carmen
Service is ok but the drinks are horrible I ordered a dragon fruit lemonade and It has a taste of a pumpkin like what ?
Atmosphere: 1
Food: 1
Service: 3
Michelle Rodriguez
I want to thank Vane at the drive-through window for her outstanding service! She was very patient and helpful while assisting me with purchasing gift cards, and she handled everything with a great sense of urgency so I never felt like I was holding up the line. Her kindness, efficiency, and professionalism really stood out—I truly appreciate her excellent customer service!
Atmosphere: 4
Food: 5
Service: 5
AJ
Very kind staff, problem solved quickly. Highly recommend
The customer service was poor during the early morning shift. The female barista at the mobile window ignored my 'good morning' and immediately asked, 'Are you here for pickup?' I said yes. I knew my order was wrong right away when I received it. I ordered a Hazelnut Oat Shaken Espresso Double Shot, but what I got was essentially a cup of milk. I was already late and didn't have time to complain, but if I had wanted a cup of milk, I would have ordered one. If the staff doesn't like working the morning shift, they shouldn't be
Atmosphere: 1
Food: 1
Service: 1
R Treybian Pete (MrBast)
First time at this location. Baristas are 🔥.
Atmosphere: 5
Food: 4
Service: 5
Hassan Sadek
I usually dont lile Starbucks but that one is great tbh its the same price but the workers know my name
Atmosphere: 5
Food: 5
Service: 5
Zee Hustle
I’ve been coming here for 5 years and the service has gone downhill. The new staff lack professionalism, are rude instead of helpful, and handle situations poorly. Recently, I was wrongly accused by a drive-through worker and refused service while trying to get food for my mom who had just left the hospital. The “supervisor” wasn’t even wearing a name badge. Very disappointing compared to how great this location used to be.
Atmosphere: 1
Food: 1
Service: 1
Yanely Garcia
Such an Awful experience at this Starbucks on August 4, 2025. The female cashier working the drive thru around 12 AM was unbelievably rude. I asked a simple question about a product, and she snapped back with a flat out no in a nasty dismissive tone didn’t even bother to check or help. Meanwhile, she was being polite to other customers but treated us like an inconvenience. She also told us we couldn’t make any modifications to our order. We were so mad, we just drove off. We didn’t want to deal with her attitude anymore her customer service was absolutely terrible.Do yourself a favor and skip this location. There’s another Starbucks just 2 miles down the road where the staff is actually helpful and respectful. This one needs serious retraining or new management.
My mobile order for an Iced Dubai Matcha took over 15 minutes, and it was wrong! I was already running late and didn't have time to complain. The customer service during the early morning shift is horrible!
Service: 1
Paid for pickup nothing I asked for was in the drink yet they charged me for it
Atmosphere: 1
Food: 1
Service: 1
As a paid customer, my child needed the restroom and was denied unless he was also a paying customer, HES 9YRS OLD!!! We enjoy starbucks all over the country but this was ridiculous for this special location. Horrible management and shift rep at 10pm 1/16/2026. .
Atmosphere: 1
Food: 1
Service: 1
This is one of the worst run Starbucks I have ever had the displeasure of visiting. I ordered ahead and when I went to pick up my order it was incomplete. I ask a worker if they could fix this, which they said they would. After waiting for over 20 minutes I never received the rest of my order. I went and asked again, only to be told “We’re working on it”. I understand they get busy, but it can’t take that long to warm up a sandwich. The lack of care and attention from here was truly horrid.
Atmosphere: 1
Food: 1
Service: 1
Worst service .
Atmosphere: 1
Food: 1
Service: 1
Terrible service, and the baristas just play around with each other, never paying attention to the customers, and they take a very long time to make a simple frappuccino.
They need to have a supervisor in that location.
Never come back
Atmosphere: 1
Food: 1
Service: 1
Super long wait time for such a short line. They have difficulty taking your order... At least they're 24/7 seemed pricier than before though, yikes.
Atmosphere: 1
Food: 1
Service: 1
Service is ok but the drinks are horrible I ordered a dragon fruit lemonade and It has a taste of a pumpkin like what ?
Atmosphere: 1
Food: 1
Service: 3
I want to thank Vane at the drive-through window for her outstanding service! She was very patient and helpful while assisting me with purchasing gift cards, and she handled everything with a great sense of urgency so I never felt like I was holding up the line. Her kindness, efficiency, and professionalism really stood out—I truly appreciate her excellent customer service!
Atmosphere: 4
Food: 5
Service: 5
Very kind staff, problem solved quickly. Highly recommend
Restaurantji Recommends
The customer service was poor during the early morning shift. The female barista at the mobile window ignored my 'good morning' and immediately asked, 'Are you here for pickup?' I said yes.
I knew my order was wrong right away when I received it. I ordered a Hazelnut Oat Shaken Espresso Double Shot, but what I got was essentially a cup of milk. I was already late and didn't have time to complain, but if I had wanted a cup of milk, I would have ordered one. If the staff doesn't like working the morning shift, they shouldn't be
Atmosphere: 1
Food: 1
Service: 1
First time at this location. Baristas are 🔥.
Atmosphere: 5
Food: 4
Service: 5
I usually dont lile Starbucks but that one is great tbh its the same price but the workers know my name
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming here for 5 years and the service has gone downhill. The new staff lack professionalism, are rude instead of helpful, and handle situations poorly. Recently, I was wrongly accused by a drive-through worker and refused service while trying to get food for my mom who had just left the hospital. The “supervisor” wasn’t even wearing a name badge. Very disappointing compared to how great this location used to be.
Atmosphere: 1
Food: 1
Service: 1
Such an Awful experience at this Starbucks on August 4, 2025. The female cashier working the drive thru around 12 AM was unbelievably rude. I asked a simple question about a product, and she snapped back with a flat out no in a nasty dismissive tone didn’t even bother to check or help. Meanwhile, she was being polite to other customers but treated us like an inconvenience. She also told us we couldn’t make any modifications to our order. We were so mad, we just drove off. We didn’t want to deal with her attitude anymore her customer service was absolutely terrible.Do yourself a favor and skip this location. There’s another Starbucks just 2 miles down the road where the staff is actually helpful and respectful. This one needs serious retraining or new management.
Atmosphere: 1
Food: 1
Service: 1
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