Starbucks

Fast efficient service. Great breakfast sandwich. Still too expensive though

Atmosphere: 4

Food: 4

Service: 4

Poor customer service from cashier.

Atmosphere: 3

Food: 5

Service: 1

I was there on October 7, 2025, at 11:15+- AM. The bartenders were arrogant. After I told them they made the wrong drink, they deliberately poured too much matcha into my coffee, which tasted terrible. Horrible treatment, especially at this location.

Atmosphere: 1

Food: 1

Service: 1

The cashier this morning has a bad attitude. Poorly trained and rude employee. Lazy to do her job. I had to explain to her the rule for coffee refill because she refused and gave me an attitude before she realized she was wrong and i was correct.

Atmosphere: 2

Food: 5

Service: 1

Seriously? They're only making the sweet cream with oat milk here. My misto tasted like I was playing for the other team. At least they were nice.

Stopped here while waiting for my friends and family to land at LAX. While buying my overpriced coffee, I couldn’t help but notice the girl at the register seemed visibly annoyed by every question I asked. It felt like she just wanted to get through her shift and didn’t care to be helpful. Definitely came across with an attitude.

This was at around 3:45 pm on July 26th 2025

Atmosphere: 1

Food: 1

Service: 1

Quaint little Starbucks tucked right next to the hotel. Walking from the Embassy suites was easy. The workers here were very friendly and accommodating. The worker with the bright colored hair was very sweet and helpful. Drinks were ready very quickly.

Atmosphere: 5

Food: 5

Service: 5

Not complaining about the staff or food, but it is unacceptable that you are forced to leave a 20% tip. In both pay terminals the button to select different tip options was removed, so you are stuck with 20%, or not tip. This is just not right,

Atmosphere: 1

Food: 4

Service: 4

Starbucks at Marriott Residence Inn, LAX I’ve visited a lot of Starbucks locations over the years — this was easily my least favourite. We stopped in early in the morning 9am ish hoping for a quick coffee and a peaceful start to the day. Unfortunately, all the outdoor tables were dirty, with no staff seeming to care rush to clear them, which had that used from yeaterday feeling. The music inside was cranked louder than usual for a Starbucks, which made it hard to relax or even hold a conversation, hence going outside.

The coffee itself was solid (as expected — Starbucks usually gets that right), but the service felt indifferent at best. The staff looked like they were just trying to get through the shift — no smiles, no warmth, just transactional energy and a clear “you must answer yes to this question” which was the top option, fair enough but not used to being asked in such a forceful way.

The whole space felt a bit tired — not the cleanest or most welcoming atmosphere, especially for a spot located inside a Marriott near LAX

Atmosphere: 2

Food: 4

Service: 2

Great customer service and even better coffee

Atmosphere: 5

Service: 5

The latte tasted terrible on the morning of February 4th, 2025.. The machine is in dire need of cleaning. Not Starbucks quality at all.

Only one barista. Is taking so long she's not asking if we need something.

Super convenient and staff were very nice. Happy Holidays Starbucks!

Atmosphere: 5

Food: 5

Service: 5

Friendly and fast

Atmosphere: 5

Food: 4

Service: 5

Very very rude customer service . We are in rush and left the Cafe in hurry . When I was bit far away from the Cafe the young girl start screaming and calling me . She was saying I left something. I thought I left my phone I went back she said you left your trash. I asked her if she called me from middle of the road just to throw my coffee cup into the rubbish bin. She very rudely told me well that's what you should do.
I never had this experience. No where in Starbucks put notice to throw your rubbish before you leave. We do this voluntarily. I gave her 25% tip for her arrogant rude service while I was ordering.
Coffee was half a cup.
I guess Starbucks should train first to their employees how to behave first. Very low standard.
Not ordering anything from you guys anymore. Poor customer service.

Atmosphere: 1

Food: 2

Service: 1