This Starbucks location was a memorable stop on our road trip back from Hollywood Hills to Las Vegas. Among us was my second youngest cousin visiting from London, experiencing America for the very first time and he had one small wish: to try the famous Starbucks Mocha Chocolate Chip Frappuccino he’d only ever seen on YouTube and heard about from friends.
When he took that first sip, his eyes lit up. It was one of those simple yet heartwarming moments watching him finally experience something he had always been curious about. That drink wasn’t just a treat; it was a little American dream come true for him.
The store itself had a warm and welcoming vibe. The baristas were kind and efficient, and despite the casual rush, the service was smooth. The store was clean, the energy was relaxed, and it gave us a comfortable break before we continued our journey to Vegas.
This Starbucks may just be one of many, but for my cousin from london, it became a memorable milestone proof that even the smallest stops can make the biggest memories.
Best, Abrar
Natural Nate Marvel
Great customer service. My Drink came out Great. Highly recommend stopping By
Michelle Santiago
Location is decent and products are standard. Lines are tolerable and not a long wait time. Consistency is there, but there's a caveat. Most noticable issues: Customer service is consistent; consistently subpar. Employees are shockingly disrespectful. The baristas here seem burned out and project their disatisfaction onto customers. They look upset they're working. Manager struggles with basic manners, with a tendency to being dismissive. Staff here refuse to answer their store phone in a timely manner and answer just to hang up calls. Not considerate of the customer experience.
No need to force anyone to express kindness but there is a better way to address people. Lastly, baristas ignore every other customer based on some skewed perception. I didn't know prejudice was still a thing. 8/10 DON'T recommend.
Ashlee Mazas
Iced lavender matcha great
Odalis Crooks
The drinks are great! I love coming to this Starbucks on my way to school or work the service is also amazing. As always it was very crowded this morning but when is it not.
Wheelchair accessibility: Both entrances for this Starbucks are wheelchair accessible.
This is my "default" hang out spot anywhere in the States......
Atmosphere: 4
Food: 4
Service: 5
Alysha Scarlett
No issues
Stephanie Porter
Got an LA tumbler here! Happy Canadian tourist. Lotsa free parking. Dairy alternatives available. Redeemed stars and used the app. Converted CAD to USD
Atmosphere: 5
Food: 5
Service: 5
Pablo PAITÁN AYUQUE
Spectacular! It's from another world, they made me feel super good. The line of people moves quickly, I am very happy to have had the best coffee in the world.
Spacious and tall place with huge windows to see the streets of Pico and Grand. Beautiful tables and very original chairs. You can listen to select music, the lighting is perfect.
You guys!
This Starbucks location was a memorable stop on our road trip back from Hollywood Hills to Las Vegas. Among us was my second youngest cousin visiting from London, experiencing America for the very first time and he had one small wish: to try the famous Starbucks Mocha Chocolate Chip Frappuccino he’d only ever seen on YouTube and heard about from friends.
When he took that first sip, his eyes lit up. It was one of those simple yet heartwarming moments watching him finally experience something he had always been curious about. That drink wasn’t just a treat; it was a little American dream come true for him.
The store itself had a warm and welcoming vibe. The baristas were kind and efficient, and despite the casual rush, the service was smooth. The store was clean, the energy was relaxed, and it gave us a comfortable break before we continued our journey to Vegas.
This Starbucks may just be one of many, but for my cousin from london, it became a memorable milestone proof that even the smallest stops can make the biggest memories.
Best,
Abrar
Great customer service. My Drink came out Great. Highly recommend stopping By
Location is decent and products are standard.
Lines are tolerable and not a long wait time.
Consistency is there, but there's a caveat.
Most noticable issues:
Customer service is consistent; consistently subpar.
Employees are shockingly disrespectful.
The baristas here seem burned out and project their disatisfaction onto customers. They look upset they're working.
Manager struggles with basic manners, with a tendency to being dismissive. Staff here refuse to answer their store phone in a timely manner and answer just to hang up calls.
Not considerate of the customer experience.
No need to force anyone to express kindness but there is a better way to address people.
Lastly, baristas ignore every other customer based on some skewed perception.
I didn't know prejudice was still a thing.
8/10 DON'T recommend.
Iced lavender matcha great
The drinks are great! I love coming to this Starbucks on my way to school or work the service is also amazing. As always it was very crowded this morning but when is it not.
Wheelchair accessibility: Both entrances for this Starbucks are wheelchair accessible.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Dragonfruit, Chocolate Chip Cookie
I recommend it, not only the drivethru is complicated
Atmosphere: 4
Food: 5
Service: 4
Starbucks, as usual, nice coffee, but I don't like the taste of cake at all. The restroom was not clean at all.
Atmosphere: 3
Food: 5
Service: 4
"Come on in and experience our cozy and welcoming atmosphere while savoring a delightful cup of coffee and enjoying a scrumptious treat."
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Brûlée
Service was quick and professional.
Atmosphere: 4
Food: 5
Service: 5
Standard Starbucks.
Accommodating Staff.
Atmosphere: 4
Food: 3
Service: 3
Restaurantji Recommends
Too many homeless around it
Atmosphere: 4
Food: 5
Service: 5
This is my "default" hang out spot anywhere in the States......
Atmosphere: 4
Food: 4
Service: 5
No issues
Got an LA tumbler here! Happy Canadian tourist. Lotsa free parking. Dairy alternatives available. Redeemed stars and used the app. Converted CAD to USD
Atmosphere: 5
Food: 5
Service: 5
Spectacular!
It's from another world, they made me feel super good.
The line of people moves quickly, I am very happy to have had the best coffee in the world.
Spacious and tall place with huge windows to see the streets of Pico and Grand.
Beautiful tables and very original chairs.
You can listen to select music, the lighting is perfect.
I want to come every day!
Atmosphere: 5
Food: 5
Service: 5
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