Hello, I am writing to report a food safety and hygiene concern I experienced during a recent visit to one of your Subway locations on 1/20/26 around 10:20pm. While my sandwich was being prepared, an older male employee was coughing heavily over my food and inside the bread pantry area. He was wearing a weak mask that is not recommended or reliable for preventing the spread of germs. Even with a properly fitted mask, coughing while actively preparing a customer’s food is inappropriate and unsanitary. This behavior made me very uncomfortable. I addressed my concern with the young woman working alongside him, and she handled the situation professionally by remaking my sandwich. She was polite, understanding, and apologetic, and I appreciate how she addressed the issue.
Employees who are coughing should not be handling food, and proper hygiene standards should always be followed to ensure customer safety. I am bringing this to your attention so that appropriate training or corrective action can be taken to prevent similar situations in the future.
Atmosphere: 1
Food: 1
Service: 1
Emma Olivas
very good for after partying or any day the staff is really nice
Atmosphere: 5
Food: 5
Service: 5
Joshua Amaya
The young lady helping was very nice definitely 10/10 service
Atmosphere: 5
Food: 5
Service: 5
Ashu Usa
I went to store today, and ankit make my sandwich really good it’s really tasty and also julio have a great service aswell, the store is always clean And best store in the area, always fresh veggies, and meat.
Atmosphere: 5
Food: 5
Service: 5
Kulwinder Singh
Ankit is very helpful and kind with me and putt every stuff i want in my sandwich, and also greed with smile whenever we came in subway
Atmosphere: 5
Food: 5
Service: 5
Anthony Ostos
The food is great and great service
Atmosphere: 5
Food: 5
Service: 5
Rodrigo Baltodano
I always come here and they always greet you and treat you well the food is great
Great customer service and very quick!
Atmosphere: 5
Food: 5
Service: 5
Hello, I am writing to report a food safety and hygiene concern I experienced during a recent visit to one of your Subway locations on 1/20/26 around 10:20pm. While my sandwich was being prepared, an older male employee was coughing heavily over my food and inside the bread pantry area. He was wearing a weak mask that is not recommended or reliable for preventing the spread of germs. Even with a properly fitted mask, coughing while actively preparing a customer’s food is inappropriate and unsanitary.
This behavior made me very uncomfortable. I addressed my concern with the young woman working alongside him, and she handled the situation professionally by remaking my sandwich. She was polite, understanding, and apologetic, and I appreciate how she addressed the issue.
Employees who are coughing should not be handling food, and proper hygiene standards should always be followed to ensure customer safety. I am bringing this to your attention so that appropriate training or corrective action can be taken to prevent similar situations in the future.
Atmosphere: 1
Food: 1
Service: 1
very good for after partying or any day the staff is really nice
Atmosphere: 5
Food: 5
Service: 5
The young lady helping was very nice definitely 10/10 service
Atmosphere: 5
Food: 5
Service: 5
I went to store today, and ankit make my sandwich really good it’s really tasty and also julio have a great service aswell, the store is always clean And best store in the area, always fresh veggies, and meat.
Atmosphere: 5
Food: 5
Service: 5
Ankit is very helpful and kind with me and putt every stuff i want in my sandwich, and also greed with smile whenever we came in subway
Atmosphere: 5
Food: 5
Service: 5
The food is great and great service
Atmosphere: 5
Food: 5
Service: 5
I always come here and they always greet you and treat you well the food is great
Atmosphere: 5
Food: 5
Service: 5
I had big order and was very patient with us!!!
Atmosphere: 5
Food: 5
Service: 5
amazing
Restaurantji Recommends
I like subway
Atmosphere: 5
Food: 5
Service: 5
Great customer service
Atmosphere: 5
Food: 5
Service: 5
amazing quality yummy😛
Atmosphere: 4
Food: 5
Service: 4
Cleanest and professional subway I been too in Los Angeles. My sandwich was perfectly made
Atmosphere: 5
Food: 5
Service: 5
Good experience and friendly staff
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