The Lady/assistant manger at night is very rude I just made a complaint to corporate I hope they trained her with better customer service and to respect customers or else I will never come back
Atmosphere: 1
Service: 1
Chris Simmons
Came here to eat 2 six inch meals with my girlfriend and had the worst experience. My girlfriend paid with her card and when I went to get a coke for her and a strawberry Fanta for me the soda dispenser was empty (coming out clear and flat). I notified the employee and they did nothing about it. We grabbed 2 bottles (coke and sprite) from the cooler and the employee said we would have to pay extra for them. We said we would pay the difference as we already paid for 2 fountain drinks that were not being used. I attempted to pay with EBT and the employee stated she couldn’t do it and started insulting me saying that she works 2 jobs and doesn’t pay with EBT. I’m so offended! My girlfriend stated to refund the charge so we can pay correct amount for drinks but she said she couldn’t do refunds and continued to insult us for attempting to use EBT even when we never charged my EBT card. I’m leaving a unsatisfied customer service. DON’T EVER SUPPORT THIS STORE! I definitely won’t!
Service: 1
Cris Hope
Absolutely horrible. Used to come to this location once a week. They have had constant employee turnover which has led to this location being horrible. On to today's visit: Went in no usual hello when I walked in. When I got to the counter, the guy said what kind of bread... Proceeded to give him my order: a footlong on Italian herbs and cheese. Fast for a BLT with extra cheese just bacon toasted, followed up with just a little bit of lettuce tomato and a half an avocado(typical for a footling). Here's what he built: 4 pieces of bacon(supposed to be 8 for a BLT), 6 pieces of cheese and a quarter of a avacado. When I he asked what else, I responded with what was missing and he was really telling me that I was in the wrong. I really went hard on the avacado and he was all it's a second charge.. I was like dude, a quarter goes on a 6 inch and half goes on the foot long. You only put a quarter. He really was arguing me with what he put to the point the other person in line even agreed that the piece he grabbed was only a quarter. I finally said you know it it's not worth it and left. Stay away, go to the subway on hoover and Imperial. The people that work there know how to make a sandwich and have great customer service.
Service: 1
Yuly Carballo
Excellent
Atmosphere: 5
Food: 5
Service: 5
Neda Me
The service is always good except for this one guy..just had a bad
Atmosphere: 2
Food: 5
Service: 4
Bryan Flores
App messed up my experience.
Atmosphere: 4
Food: 4
Service: 4
April Kearns
Who could not LOVE a Subway sub!Especially Me!
Atmosphere: 4
Food: 5
Service: 5
Tikito 2023
I loved all the service, the food, in short everything.
Atmosphere: 5
Food: 5
Service: 5
Sally Sanchez
I come here a lot great service there veggies are fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Cold Cut Combo, Subway Club Footlong Regular Sub
I went with my daughter. I did not get anything. Handicap parking wad taken by someone without a placard.
Atmosphere: 3
Food: 3
Service: 3
Myia W
We ordered catering for a champagne party and one of the heavy guys got our order wrong. He gave us attitude when we were going to collect our order yesterday morning (sandwiches and cookies). The bottom of the sandwich bun was soggy and not very tasty. The chocolate chip cookies were burnt and were not edible. I don’t know what’s going on with this place but they need to get rid of this guy. He doesn’t do orders right (our second experience with him and he messed up both times) and he gives attitude when he’s wrong each time. Hire better people.
Aliyya N. Lovelace-Haynes
AWESOME PLACE ?GREAT SERVICE ?WONDERFUL NICE STAFF?
Atmosphere: 5
Food: 5
Service: 5
taliwan
Never again. Their staff (two young guys) really unfriendly, sandwiches underweight (they didn't check the quantities)...poor quality and service....
The Lady/assistant manger at night is very rude I just made a complaint to corporate I hope they trained her with better customer service and to respect customers or else I will never come back
Atmosphere: 1
Service: 1
Came here to eat 2 six inch meals with my girlfriend and had the worst experience. My girlfriend paid with her card and when I went to get a coke for her and a strawberry Fanta for me the soda dispenser was empty (coming out clear and flat). I notified the employee and they did nothing about it. We grabbed 2 bottles (coke and sprite) from the cooler and the employee said we would have to pay extra for them. We said we would pay the difference as we already paid for 2 fountain drinks that were not being used. I attempted to pay with EBT and the employee stated she couldn’t do it and started insulting me saying that she works 2 jobs and doesn’t pay with EBT. I’m so offended! My girlfriend stated to refund the charge so we can pay correct amount for drinks but she said she couldn’t do refunds and continued to insult us for attempting to use EBT even when we never charged my EBT card. I’m leaving a unsatisfied customer service. DON’T EVER SUPPORT THIS STORE! I definitely won’t!
Service: 1
Absolutely horrible. Used to come to this location once a week. They have had constant employee turnover which has led to this location being horrible. On to today's visit:
Went in no usual hello when I walked in. When I got to the counter, the guy said what kind of bread... Proceeded to give him my order: a footlong on Italian herbs and cheese. Fast for a BLT with extra cheese just bacon toasted, followed up with just a little bit of lettuce tomato and a half an avocado(typical for a footling). Here's what he built: 4 pieces of bacon(supposed to be 8 for a BLT), 6 pieces of cheese and a quarter of a avacado.
When I he asked what else, I responded with what was missing and he was really telling me that I was in the wrong. I really went hard on the avacado and he was all it's a second charge.. I was like dude, a quarter goes on a 6 inch and half goes on the foot long. You only put a quarter. He really was arguing me with what he put to the point the other person in line even agreed that the piece he grabbed was only a quarter. I finally said you know it it's not worth it and left. Stay away, go to the subway on hoover and Imperial. The people that work there know how to make a sandwich and have great customer service.
Service: 1
Excellent
Atmosphere: 5
Food: 5
Service: 5
The service is always good except for this one guy..just had a bad
Atmosphere: 2
Food: 5
Service: 4
App messed up my experience.
Atmosphere: 4
Food: 4
Service: 4
Who could not LOVE a Subway sub!Especially Me!
Atmosphere: 4
Food: 5
Service: 5
I loved all the service, the food, in short everything.
Atmosphere: 5
Food: 5
Service: 5
I come here a lot great service there veggies are fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Cold Cut Combo, Subway Club Footlong Regular Sub
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Restaurantji Recommends
Friendly and fresh vegetables, thank you
I went with my daughter. I did not get anything. Handicap parking wad taken by someone without a placard.
Atmosphere: 3
Food: 3
Service: 3
We ordered catering for a champagne party and one of the heavy guys got our order wrong. He gave us attitude when we were going to collect our order yesterday morning (sandwiches and cookies). The bottom of the sandwich bun was soggy and not very tasty. The chocolate chip cookies were burnt and were not edible. I don’t know what’s going on with this place but they need to get rid of this guy. He doesn’t do orders right (our second experience with him and he messed up both times) and he gives attitude when he’s wrong each time. Hire better people.
AWESOME PLACE ?GREAT SERVICE ?WONDERFUL NICE STAFF?
Atmosphere: 5
Food: 5
Service: 5
Never again. Their staff (two young guys) really unfriendly, sandwiches underweight (they didn't check the quantities)...poor quality and service....
Atmosphere: 1
Food: 1
Service: 1
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