Subway (Los Angeles, 4919 EAGLE ROCK BLVD), Closure Date: 09/03/2025 -- Reason: Vermin Infestation - California Health and Safety Code Section 114259.1
Atmosphere: 1
Food: 1
Service: 1
Tatiana
I WILL NEVER EAT AT THIS LOCATION EVER AGAIN!!! This place was so rat infested the local news (ABC and Fox) came down to do a story on it! How disgusting of place does it have to be where the people are protesting outside the restaurant for corporate to clean the place! STAY AWAY FROM THIS RESTAURANT!
Atmosphere: 1
Food: 1
Service: 1
Z
This location doesn't honer any promo codes eventhough all the subway locations do! Terrible owner!!! Cheapskate.
Atmosphere: 1
Food: 1
Service: 1
Miss Duckie
The fact that this location has rats WALKING ON THE FOOD PACKAGING BAGS AND CHEWING ON BREAD all while the owner knew is insane and absolutely disgusting. This place should never reopen
Atmosphere: 1
Food: 1
Service: 1
Thesigmarizzler 923
The fact that this location has rats WALKING ON THE FOOD PACKAGING BAGS AND CHEWING ON BREAD all while the owner knew is insane and absolutely disgusting. This place should never reopen
Atmosphere: 1
Food: 1
Service: 1
Steve Crane
Ahh, rats! 🐀🤮
Atmosphere: 1
Food: 1
Service: 1
Becky Nystrom
They said their store manager did not accept the coupons that we got in the mail.
veronica gascon
You will not get a full size sandwich (content wise), if you use a coupon. Sandwich is very flat, not much meat, or veggies.
Atmosphere: 1
Food: 1
Service: 1
Maija Miranda
I walked in about ...15 min ago? I There was a woman on her lunch break, a young woman at the sandwich station and another man walked in maybe 3-5 min after I was standing there with my boyfriend. From when I walked in to when I walked out I was not spoken to. Me nor my boyfriend. In fact the girl at the sandwich counter kept looking over at the woman on her break and smirking. It was dead silent except for the Christmas music playing overhead. Me and my boyfriend awkwardly stared at one another until it literally became so ridiculous that it was comical. Then the young woman began talking to the guy who also worked there and started on what I'm guessing was an online order. Me and my boyfriend walked out. No sandwich, no greeting, no nothing. It was awful.
Atmosphere: 1
Service: 1
Sarah Comoe
This store says they do not take the corporate coupons of 3 ft long sandwiches they also say that you are not allowed to do more than one transaction With Coupons even if it is two different people using said coupons I came in as a group of three and two of us both wanted to use coupons and they refused saying that since we a group we could only use one coupon they also only put four slices of ham in my footlong Black Forest ham sandwich this is a horrible Subway
The food service, name Jenney was @&$!& rude and I kept my cool bc I didn’t want here spedding on my food , but very bad experience , Came in to get my meatball sub combo , she asked me what kind of cheese did I want and I said what ever chz it come with the sub , and she said you can choose and chz , so I said mozzarella , and she said it was going to be 40c extra , so I said I don’t want it , and she just got very upset and told me that I do not have to return to that restaurant if don’t want , I feel that I’ve giving this restaurant a chance, I will drive to Jersey Mikes , I’m sorry but that person is costing your restaurant money , lost another one ,,
Atmosphere: 1
Food: 1
Service: 1
RegainingLife
I had a horrible experience at this Subway. First of all, they decided to make 15 Sandwiches for a catering order during lunch rush. Everyone had to wait. It took me 25 mins of waiting to finally get to order my sandwich.I don't know who made the mistake but they should have never made a large order during lunch time. It should have been made ahead. If the customer ordered late, they should have been told to wait.There was a really long line going to the door because of this and some people came in and turned around multiple times. I also kept telling my friend we should leave.Anyway, this is not my main complaint. My complaint is that after all this waiting, the employee named Eva intentionally made my sandwich wrong. I asked for a footlong oven-roasted turkey sandwich. I told her I wanted all veggies, the works. Look below at the attached pic and tell me if that looks like that.What I got was a very skimpy sandwich. They were low on turkey because of all the orders ahead and made mine with the scraps. I did not even get the full ounces of meat for the sandwich. So I got ripped off and did not get the full sandwich. And then she only put a little lettuce, olives and cucumber.When I told her what I wanted, I noticed she looked over at the other lady and made a comment in Spanish with a complaining tone to it. It seems they were pissed because of all the sandwiches they had to make and skimped on mine because they were tired and/or lazy. This isn't my problem though.Here is the other thing, lots of Latino contractors and others workers came in and got greeted with enthusiasm and their sandwiches were made fat and top notch. So, I wonder if race had something to do with it too since my experience and the sandwich I received was very different.As far as I am concerned the franchise owner owes me a free footlong sandwich and he should fire Eva.
Atmosphere: 1
Food: 2
Service: 1
Natalia Veliz
Bad bad customer service
Derek Jang
First time visiting here, lady who made my tuna sandwich was very kind and she made a real sandwich for me. I will visit here again definitely.
Julie Correa
WORST SUBWAY EVER!! DO NOT GO HERE!!! I placed an order on line and they did not have it nor would they give my money back. I filed a case for fraud with my bank in order to get my money back. The manager refused to talk to me or offer to solve the situation... I called the store just now and they do not even answer their phone! This place is the WORST!!!!!! STAY AWAY!
Subway (Los Angeles, 4919 EAGLE ROCK BLVD), Closure Date: 09/03/2025 -- Reason: Vermin Infestation - California Health and Safety Code Section 114259.1
Atmosphere: 1
Food: 1
Service: 1
I WILL NEVER EAT AT THIS LOCATION EVER AGAIN!!! This place was so rat infested the local news (ABC and Fox) came down to do a story on it! How disgusting of place does it have to be where the people are protesting outside the restaurant for corporate to clean the place! STAY AWAY FROM THIS RESTAURANT!
Atmosphere: 1
Food: 1
Service: 1
This location doesn't honer any promo codes eventhough all the subway locations do! Terrible owner!!! Cheapskate.
Atmosphere: 1
Food: 1
Service: 1
The fact that this location has rats WALKING ON THE FOOD PACKAGING BAGS AND CHEWING ON BREAD all while the owner knew is insane and absolutely disgusting. This place should never reopen
Atmosphere: 1
Food: 1
Service: 1
The fact that this location has rats WALKING ON THE FOOD PACKAGING BAGS AND CHEWING ON BREAD all while the owner knew is insane and absolutely disgusting. This place should never reopen
Atmosphere: 1
Food: 1
Service: 1
Ahh, rats! 🐀🤮
Atmosphere: 1
Food: 1
Service: 1
They said their store manager did not accept the coupons that we got in the mail.
You will not get a full size sandwich (content wise), if you use a coupon. Sandwich is very flat, not much meat, or veggies.
Atmosphere: 1
Food: 1
Service: 1
I walked in about ...15 min ago? I
There was a woman on her lunch break, a young woman at the sandwich station and another man walked in maybe 3-5 min after I was standing there with my boyfriend. From when I walked in to when I walked out I was not spoken to. Me nor my boyfriend. In fact the girl at the sandwich counter kept looking over at the woman on her break and smirking. It was dead silent except for the Christmas music playing overhead. Me and my boyfriend awkwardly stared at one another until it literally became so ridiculous that it was comical. Then the young woman began talking to the guy who also worked there and started on what I'm guessing was an online order. Me and my boyfriend walked out. No sandwich, no greeting, no nothing. It was awful.
Atmosphere: 1
Service: 1
This store says they do not take the corporate coupons of 3 ft long sandwiches they also say that you are not allowed to do more than one transaction With Coupons even if it is two different people using said coupons I came in as a group of three and two of us both wanted to use coupons and they refused saying that since we a group we could only use one coupon they also only put four slices of ham in my footlong Black Forest ham sandwich this is a horrible Subway
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
The food service, name Jenney was @&$!& rude and I kept my cool bc I didn’t want here spedding on my food , but very bad experience ,
Came in to get my meatball sub combo , she asked me what kind of cheese did I want and I said what ever chz it come with the sub , and she said you can choose and chz , so I said mozzarella , and she said it was going to be 40c extra , so I said I don’t want it , and she just got very upset and told me that I do not have to return to that restaurant if don’t want , I feel that I’ve giving this restaurant a chance, I will drive to Jersey Mikes , I’m sorry but that person is costing your restaurant money , lost another one ,,
Atmosphere: 1
Food: 1
Service: 1
I had a horrible experience at this Subway. First of all, they decided to make 15 Sandwiches for a catering order during lunch rush. Everyone had to wait. It took me 25 mins of waiting to finally get to order my sandwich.I don't know who made the mistake but they should have never made a large order during lunch time. It should have been made ahead. If the customer ordered late, they should have been told to wait.There was a really long line going to the door because of this and some people came in and turned around multiple times. I also kept telling my friend we should leave.Anyway, this is not my main complaint. My complaint is that after all this waiting, the employee named Eva intentionally made my sandwich wrong. I asked for a footlong oven-roasted turkey sandwich. I told her I wanted all veggies, the works. Look below at the attached pic and tell me if that looks like that.What I got was a very skimpy sandwich. They were low on turkey because of all the orders ahead and made mine with the scraps. I did not even get the full ounces of meat for the sandwich. So I got ripped off and did not get the full sandwich. And then she only put a little lettuce, olives and cucumber.When I told her what I wanted, I noticed she looked over at the other lady and made a comment in Spanish with a complaining tone to it. It seems they were pissed because of all the sandwiches they had to make and skimped on mine because they were tired and/or lazy. This isn't my problem though.Here is the other thing, lots of Latino contractors and others workers came in and got greeted with enthusiasm and their sandwiches were made fat and top notch. So, I wonder if race had something to do with it too since my experience and the sandwich I received was very different.As far as I am concerned the franchise owner owes me a free footlong sandwich and he should fire Eva.
Atmosphere: 1
Food: 2
Service: 1
Bad bad customer service
First time visiting here, lady who made my tuna sandwich was very kind and she made a real sandwich for me. I will visit here again definitely.
WORST SUBWAY EVER!! DO NOT GO HERE!!! I placed an order on line and they did not have it nor would they give my money back. I filed a case for fraud with my bank in order to get my money back. The manager refused to talk to me or offer to solve the situation... I called the store just now and they do not even answer their phone! This place is the WORST!!!!!! STAY AWAY!
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