I usually really like this place, the staff is always helpful and kind. Food is usually excellent.
Tonight though, a literal stink bug crawled out of my salad as I was eating it…
This almost certainly isn’t the staff’s fault, but I don’t know what to make of it. So everything would be 5 stars, but if a bug crawls out of your dinner I feel like that’s a 1 star?
Photos attached.
Atmosphere: 5
Food: 5
Service: 5
Matthew
We had been here several times with no issues, but recently my girlfriend ate here and got food poisoning. She has an auto immune disease so this is extra dangerous for her. I can't endorse any restaurant making people sick.
Christine Navarro
I was looking for something quick and healthy and my bowl made me feel so much better. Great spot if you’re looking for something healthy 🌱
I was helped by Avi. First time I met him and he’s so nice and sweet! Shout out to him for making the place nice and fun :)
(I already finished my food I should’ve taken the pic before lol. But this is the size of the kids bowl!)
michael houston
The gentleman welcomed me in and was very hospitable. Amazing how a welcoming greeting can shift your whole day!
Atmosphere: 5
Food: 5
Service: 5
NT
I have been going to the store for years since I work at a nearby hospital. Lately, however, this store is making more and more egregious mistakes. They also have a man who seems to be in charge who is excessively concerned with little things while not being as concerned with getting people‘s orders right. A couple orders ago we ordered a salad and there was no dressing. My bowl was missing one of the vegetables. We also got someone else’s order included in our bag. Yesterday I ordered from the same store and they completely forgot the steak in the steak mezze bowl. The store used to make small mistakes, but the omissions are becoming more and more significant. The main protein and the dressing are some of the most important parts of one’s order from this company so to get these things wrong is pretty bad. To add insult to injury, I always enjoy buying the ginger greens drink. The store used to wait until I would pick up the order to fill the drink and as is my usual custom, I would always ask for no ice. I never had a problem before doing this. However, the last few times that we’ve gone to the store, when we’ve asked for no ice with our drink the man who seems to be in charge makes a big scene and insists that we have to have ice with our drink. this guy reminds me of the soup Nazi from the soup Nazi episode in Seinfeld many years ago. He should be less concerned with ice cubes and more concerned with getting people‘s orders right. I contacted sweetgreen’s corporate and they told us that there’s no policy requiring the store to put ice in people’s drinks. For the prices sweet greens charges, they should have no problem, honoring a customer’s request to have no ice. The man at the store who keeps insisting on this each time makes a scene, causes a line to build up, and is setting a very bad example for the store. I really really hope that corporate does something quick before the store continues It’s downhill trend. The mistakes it is making are really bad and it seems as though other reviewers are having the same problems. I hope somebody is reading this review who can make an impact at this store. whoever this guy is who’s running the show needs to go back to the basics and start chopping kale all day before he can have the responsibility of managing so much. He’s obviously not doing a good job.
Atmosphere: 3
Food: 1
Service: 1
Megan Gibson
Came here to pregame before tenants of the trees. Their sweet potatoes are fire. Also they were really nice ty kings
Atmosphere: 5
Food: 5
Service: 5
Steven
Went in to order, the guy was just so rude when I was talking to him regarding substitution throwing out the kale and the lettuce - I told him I’d leave cause he’s being rude, he throw the bowl out and I left. Very rude customer service, won’t come back
Atmosphere: 1
Food: 1
Service: 1
C
Ordered in person. The staff made 2 mistakes making my bowl, I had to give him redirections to correct the mistakes (I guess as the customer I know the menu/how things are run better than this staff). Didn’t even apologize. Gave me tiny portion too, I just had never ran into this kind of issue at Silverlake location before. Can we do better with training new staff please?
Service: 1
Talal Al Azm
The service was exceptional / it was my first time dining here and the server made me feel very comfortable and helped me make all the right choices for what I was craving. My salad was delicious
Atmosphere: 5
Food: 5
Service: 5
Derek Perry
Sometimes it's good. Sometimes the portions are skimpy. Sometimes they forget half the ingredients you ordered. 🙃
Ordered through doordash. Came with no sauce which already made the food 10x less appetizing. Too add insult to injury the steak tasted fishy and disgusting so I ended up throwing it out.
Atmosphere: 1
Food: 1
Service: 1
Thomas Daniels
Small portions for $16. And I hate feeling guilty about not tipping so I tip.
Atmosphere: 3
Food: 3
Service: 4
Bryce Reiner
This place is pretty good
Atmosphere: 4
Food: 4
Service: 4
Cortni Wimberley
This is a very busy location but the staff here are consistently kind and quick! Thanks for keeping me fed sweetgreen staff!
Food: 4
Service: 5
Alix Rosenberg
twice now I’ve ordered a salmon dish that was delivered with no salmon. What the helly.
I usually really like this place, the staff is always helpful and kind. Food is usually excellent.
Tonight though, a literal stink bug crawled out of my salad as I was eating it…
This almost certainly isn’t the staff’s fault, but I don’t know what to make of it. So everything would be 5 stars, but if a bug crawls out of your dinner I feel like that’s a 1 star?
Photos attached.
Atmosphere: 5
Food: 5
Service: 5
We had been here several times with no issues, but recently my girlfriend ate here and got food poisoning. She has an auto immune disease so this is extra dangerous for her. I can't endorse any restaurant making people sick.
I was looking for something quick and healthy and my bowl made me feel so much better. Great spot if you’re looking for something healthy 🌱
I was helped by Avi. First time I met him and he’s so nice and sweet! Shout out to him for making the place nice and fun :)
(I already finished my food I should’ve taken the pic before lol. But this is the size of the kids bowl!)
The gentleman welcomed me in and was very hospitable. Amazing how a welcoming greeting can shift your whole day!
Atmosphere: 5
Food: 5
Service: 5
I have been going to the store for years since I work at a nearby hospital. Lately, however, this store is making more and more egregious mistakes. They also have a man who seems to be in charge who is excessively concerned with little things while not being as concerned with getting people‘s orders right. A couple orders ago we ordered a salad and there was no dressing. My bowl was missing one of the vegetables. We also got someone else’s order included in our bag. Yesterday I ordered from the same store and they completely forgot the steak in the steak mezze bowl. The store used to make small mistakes, but the omissions are becoming more and more significant. The main protein and the dressing are some of the most important parts of one’s order from this company so to get these things wrong is pretty bad. To add insult to injury, I always enjoy buying the ginger greens drink. The store used to wait until I would pick up the order to fill the drink and as is my usual custom, I would always ask for no ice. I never had a problem before doing this. However, the last few times that we’ve gone to the store, when we’ve asked for no ice with our drink the man who seems to be in charge makes a big scene and insists that we have to have ice with our drink. this guy reminds me of the soup Nazi from the soup Nazi episode in Seinfeld many years ago. He should be less concerned with ice cubes and more concerned with getting people‘s orders right. I contacted sweetgreen’s corporate and they told us that there’s no policy requiring the store to put ice in people’s drinks. For the prices sweet greens charges, they should have no problem, honoring a customer’s request to have no ice. The man at the store who keeps insisting on this each time makes a scene, causes a line to build up, and is setting a very bad example for the store. I really really hope that corporate does something quick before the store continues It’s downhill trend. The mistakes it is making are really bad and it seems as though other reviewers are having the same problems. I hope somebody is reading this review who can make an impact at this store. whoever this guy is who’s running the show needs to go back to the basics and start chopping kale all day before he can have the responsibility of managing so much. He’s obviously not doing a good job.
Atmosphere: 3
Food: 1
Service: 1
Came here to pregame before tenants of the trees. Their sweet potatoes are fire. Also they were really nice ty kings
Atmosphere: 5
Food: 5
Service: 5
Went in to order, the guy was just so rude when I was talking to him regarding substitution throwing out the kale and the lettuce - I told him I’d leave cause he’s being rude, he throw the bowl out and I left. Very rude customer service, won’t come back
Atmosphere: 1
Food: 1
Service: 1
Ordered in person. The staff made 2 mistakes making my bowl, I had to give him redirections to correct the mistakes (I guess as the customer I know the menu/how things are run better than this staff). Didn’t even apologize.
Gave me tiny portion too, I just had never ran into this kind of issue at Silverlake location before. Can we do better with training new staff please?
Service: 1
The service was exceptional / it was my first time dining here and the server made me feel very comfortable and helped me make all the right choices for what I was craving. My salad was delicious
Atmosphere: 5
Food: 5
Service: 5
Sometimes it's good. Sometimes the portions are skimpy. Sometimes they forget half the ingredients you ordered. 🙃
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Ordered through doordash. Came with no sauce which already made the food 10x less appetizing. Too add insult to injury the steak tasted fishy and disgusting so I ended up throwing it out.
Atmosphere: 1
Food: 1
Service: 1
Small portions for $16. And I hate feeling guilty about not tipping so I tip.
Atmosphere: 3
Food: 3
Service: 4
This place is pretty good
Atmosphere: 4
Food: 4
Service: 4
This is a very busy location but the staff here are consistently kind and quick! Thanks for keeping me fed sweetgreen staff!
Food: 4
Service: 5
twice now I’ve ordered a salmon dish that was delivered with no salmon. What the helly.
Loading...