THE TERRIBLE, HORRIBLE, NO GOOD, VERY EXTREMELY BAD CUSTOMER SERVICE EXPERIENCE, FROM BEGINNING UNTIL THE END. NEVER GO, NOT RECOMMENDED AT ALL, ALL THE WORKER DON'T PAY ATTENTION TO YOU AT ALL. THEY, ARE ALL EXTREMELY RUDE, AND GET MAD IF YOU TALK TO THEM ALTO MAKE YOUR ORDER, OR ASK A QUESTION THEY PASS NEXT YOU OR INFRONT OF YOU, AND THEY TOTALLY IGNOTE YOU. THEY DONT WANT TO TAKE YOUR ORDERS AT ALL. THEY GIVE YOU THE WRONG ORDER. THEY MIX UP EVERYONE ORDERS.
Atmosphere: 1
Food: 1
Service: 1
Kiya Jack
I never dine in.. always 2go..
Atmosphere: 2
Service: 3
Silvestre Gutierrez
Overall good place to eat
Atmosphere: 5
Food: 5
Service: 5
Joy Wallace
I ordered the Cantina Crispy chicken taco with shredded chicken. The first time that's what I got. The second time that's what I got. The third time it was some dried out supposed little bits of chicken chunks. I took it back and the manager said it doesn't come with shredded chicken and she doesn't know why it says that.🤔.
Atmosphere: 4
Food: 3
Service: 4
Anna Allen
The food was awful. It was 2 am and the tacos were soggy and greasy.
Atmosphere: 5
Food: 1
Service: 5
Anthony Torres
Take the guy with the heavy accent that’s hard to understand of the intercom, he gave me a uber order instead of my online order
Service: 1
Tiffany Miller
Finally this Taco Bell is being ran like every other Taco Bell.The drive thru used to be horrible now the wait time is average and what you would expect. The night manger I can’t remember his name but he was professional and efficient. I’m sure you guys will see a big difference in returning customers! Go Taco Bell night shift you all are doing great! 🗣️❤️
Calvin Sanchez
Went through the drive-thru service was quick employee was great!
Atmosphere: 5
Food: 5
Service: 5
Moises Cornejo
Ordered my food and the salsas were missing (as always) and my drink that I paid extra to make it large was half empty???? Like what??? Plus I was calling them to make the complaint directly to them and WOW I called 4 times and all those 4 times they didn’t answer and sent me straight to voicemail. Awful.
Atmosphere: 1
Food: 1
Service: 1
David Zacarias
Honestly, I only come to this TB late at night so I don’t expect much. I expect to come, order, pay, & leave. That’s it. The food is what it is, the service sucks but that’s what I get for always coming when this is the only spot that’s open.
Anyway, I’m going to list my problems chronologically starting with I ordered extra cheese on one of my items, didn’t get it. I asked for a set of items in a separate bag, all in one bag. When they handed me my bag, they seemed to have set it on some sour cream so I held it up to my chest to look inside then set it down in my lap (I’m wearing a work uniform since I’m getting food before work) and when I place it on my car seat that’s when I notice that I’m covered in it. I’m thinking I’ll wipe up once I drive away with the napkins in the bag. Guess what, no napkins either. Can’t go back in the drive through since there are cars in line. Have to use a sweater to clean everything. I drive home (3-4 minutes away) and as I’m eating, I’m noticing half my food is cold, Doritos shell is stale, almost as if half my food that I paid for was sitting around from a previous order.
I don’t even have time to go back and complain or get a refund. Tired of this.
The customer service is trouble the food was cold and they gave me my food without a bag
Atmosphere: 1
Food: 2
Service: 1
James
They gave the wrong order in the food made me not feel so good
Atmosphere: 3
Food: 1
Service: 1
Gabriel Salazar
A rubbish place, there are a lot of female employees in the kitchen area, all gossiping and joking, when the orders arrive, they take too long to deliver each order and I even had to go ask for my order, since they lose the orders, the dining room all dirty, the tables full of garbage and stinky homeless people sitting in the dining room.
Atmosphere: 1
Food: 1
Service: 1
DJ Sever3
Worst taco bell in LA. No customer service and waiting time is 20 min. I had to wait 40 minutes for my food and then got it wrong.
THE TERRIBLE, HORRIBLE, NO GOOD, VERY EXTREMELY BAD CUSTOMER SERVICE EXPERIENCE, FROM BEGINNING UNTIL THE END. NEVER GO, NOT RECOMMENDED AT ALL, ALL THE WORKER DON'T PAY ATTENTION TO YOU AT ALL. THEY, ARE ALL EXTREMELY RUDE, AND GET MAD IF YOU TALK TO THEM ALTO MAKE YOUR ORDER, OR ASK A QUESTION THEY PASS NEXT YOU OR INFRONT OF YOU, AND THEY TOTALLY IGNOTE YOU. THEY DONT WANT TO TAKE YOUR ORDERS AT ALL. THEY GIVE YOU THE WRONG ORDER. THEY MIX UP EVERYONE ORDERS.
Atmosphere: 1
Food: 1
Service: 1
I never dine in.. always 2go..
Atmosphere: 2
Service: 3
Overall good place to eat
Atmosphere: 5
Food: 5
Service: 5
I ordered the Cantina Crispy chicken taco with shredded chicken. The first time that's what I got. The second time that's what I got. The third time it was some dried out supposed little bits of chicken chunks. I took it back and the manager said it doesn't come with shredded chicken and she doesn't know why it says that.🤔.
Atmosphere: 4
Food: 3
Service: 4
The food was awful. It was 2 am and the tacos were soggy and greasy.
Atmosphere: 5
Food: 1
Service: 5
Take the guy with the heavy accent that’s hard to understand of the intercom, he gave me a uber order instead of my online order
Service: 1
Finally this Taco Bell is being ran like every other Taco Bell.The drive thru used to be horrible now the wait time is average and what you would expect. The night manger I can’t remember his name but he was professional and efficient. I’m sure you guys will see a big difference in returning customers! Go Taco Bell night shift you all are doing great! 🗣️❤️
Went through the drive-thru service was quick employee was great!
Atmosphere: 5
Food: 5
Service: 5
Ordered my food and the salsas were missing (as always) and my drink that I paid extra to make it large was half empty???? Like what??? Plus I was calling them to make the complaint directly to them and WOW I called 4 times and all those 4 times they didn’t answer and sent me straight to voicemail. Awful.
Atmosphere: 1
Food: 1
Service: 1
Honestly, I only come to this TB late at night so I don’t expect much. I expect to come, order, pay, & leave. That’s it. The food is what it is, the service sucks but that’s what I get for always coming when this is the only spot that’s open.
Anyway, I’m going to list my problems chronologically starting with I ordered extra cheese on one of my items, didn’t get it. I asked for a set of items in a separate bag, all in one bag.
When they handed me my bag, they seemed to have set it on some sour cream so I held it up to my chest to look inside then set it down in my lap (I’m wearing a work uniform since I’m getting food before work) and when I place it on my car seat that’s when I notice that I’m covered in it. I’m thinking I’ll wipe up once I drive away with the napkins in the bag. Guess what, no napkins either. Can’t go back in the drive through since there are cars in line. Have to use a sweater to clean everything.
I drive home (3-4 minutes away) and as I’m eating, I’m noticing half my food is cold, Doritos shell is stale, almost as if half my food that I paid for was sitting around from a previous order.
I don’t even have time to go back and complain or get a refund. Tired of this.
Food: 3
Service: 3
Restaurantji Recommends
They got my order wrong again but what's new? Management here is no good
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheesy Double Beef Burrito, Mexican Pizza, Doritos Locos Tacos, Crunchy Taco
The customer service is trouble the food was cold and they gave me my food without a bag
Atmosphere: 1
Food: 2
Service: 1
They gave the wrong order in the food made me not feel so good
Atmosphere: 3
Food: 1
Service: 1
A rubbish place, there are a lot of female employees in the kitchen area, all gossiping and joking, when the orders arrive, they take too long to deliver each order and I even had to go ask for my order, since they lose the orders, the dining room all dirty, the tables full of garbage and stinky homeless people sitting in the dining room.
Atmosphere: 1
Food: 1
Service: 1
Worst taco bell in LA. No customer service and waiting time is 20 min. I had to wait 40 minutes for my food and then got it wrong.
Atmosphere: 1
Food: 1
Service: 1
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