i’ve been coming here for years. Mind you i leave a mile from the Merca and i’ve lived in the same house for the past 30 years so i come here often. At least 2-3 times a month. They were always good with their customer service and food has always been on point. I’ve always gotten fresas con crema with extra granola on the side. They always gave me a baggie half full for each order. And i was never charged. There’s a young girl and then some guy that’s dark Skin always wearing a hat they’ve always tooken my order and it’s never been an issue. But today after all these years that i’ve gone i came up on an issue. Mind you this specific guy has helped me before so idk what the deal was. All of a sudden they are charging extra for Granola now when they’ve never charged me. I explained to him i always come here and i always get extra granola and i never get charged. I even told him i always see them put 2 scoops in each baggie. And he swore that what he gave me was the regular granola serving including the extra granola i asked for. When i don’t ask for extra granola they only put one scoop. So i ordered 2 fresas con crema and he put 2 scoops saying that was including the extra. When thts typically a regular serving for those 2 orders then. This guy was a male with glasses and was light skinned. I don’t mind paying the extra fee but at least be consistent with what they sell and don’t lie and say the extra granola is included in there when my fata** knows how many scoops a reg serving should be lol.
Atmosphere: 1
Food: 2
Service: 1
Jose Vazquez
If I can only put less stars. The ice cream is good but the customer service is horrible. No education, rudeness, I travel to see my mom from Phoenix and every time I stop to get 5 or 6 Nieves to go $50 to $60 just in Nieves so the people here treat customer like trash is not fair. 12/17/2023 1st customer of the day, waited 39 minutes for them to open . Don’t go here and I won’t comeback here ever.Parking: Very busy place
Atmosphere: 1
Food: 1
Service: 1
Walter Pineda
Excellent service ?
Atmosphere: 5
Food: 5
Service: 5
Ignacio Arvizu
Esquites and corn tamales.
Franxcisco Reyes
The best ice creams, made fresh and tasty.
Sandro Vargas
Delicious snacks
Verónica salinas
Delicious everything, highly recommended!!!!
Llana Flores
Super fermented tejuino wacala tastes very strange as if you were drinking tepache
Komppee Sy
Awesome place came for the food and Hang out with my bros but stopped by this gem!!! Ordered some esquites some chips and tuna (Cactus fruit) Soo good so refreshed tastes bud hit all the right spots!! Definitely coming back for more!!
The person ( Male )that was taking my order, was very extremely rude.. at one during the ordering I thought he was going to punch me. I've been going there for years and servers are always polite
Laura Águila
Great assortment of classic Artisanal flavors of "Nieve".
elva galeno
My daughter ordered a mango ice cream prepared with chili and chamoy, she started eating it on the way home..... they didn't prepare it with mango.... It was vanilla!!! And they put chili and chamoy on it! I hope the person who prepared it one day realizes the mistakes they are doing!!!They don't deserve a star!!My daughter ordered a mango ice cream made with chili and chamoy, she started eating it on the way home...they didn't make it with mango...it was vanilla!!! And they put chile and chamoy on it! I hope the person who put it together will one day realize the mistakes they are making!They don't deserve a star!
Delicious
Atmosphere: 4
Food: 4
Service: 4
i’ve been coming here for years. Mind you i leave a mile from the Merca and i’ve lived in the same house for the past 30 years so i come here often. At least 2-3 times a month. They were always good with their customer service and food has always been on point. I’ve always gotten fresas con crema with extra granola on the side. They always gave me a baggie half full for each order. And i was never charged. There’s a young girl and then some guy that’s dark Skin always wearing a hat they’ve always tooken my order and it’s never been an issue. But today after all these years that i’ve gone i came up on an issue. Mind you this specific guy has helped me before so idk what the deal was. All of a sudden they are charging extra for Granola now when they’ve never charged me. I explained to him i always come here and i always get extra granola and i never get charged. I even told him i always see them put 2 scoops in each baggie. And he swore that what he gave me was the regular granola serving including the extra granola i asked for. When i don’t ask for extra granola they only put one scoop. So i ordered 2 fresas con crema and he put 2 scoops saying that was including the extra. When thts typically a regular serving for those 2 orders then. This guy was a male with glasses and was light skinned. I don’t mind paying the extra fee but at least be consistent with what they sell and don’t lie and say the extra granola is included in there when my fata** knows how many scoops a reg serving should be lol.
Atmosphere: 1
Food: 2
Service: 1
If I can only put less stars. The ice cream is good but the customer service is horrible. No education, rudeness, I travel to see my mom from Phoenix and every time I stop to get 5 or 6 Nieves to go $50 to $60 just in Nieves so the people here treat customer like trash is not fair. 12/17/2023 1st customer of the day, waited 39 minutes for them to open . Don’t go here and I won’t comeback here ever.Parking: Very busy place
Atmosphere: 1
Food: 1
Service: 1
Excellent service ?
Atmosphere: 5
Food: 5
Service: 5
Esquites and corn tamales.
The best ice creams, made fresh and tasty.
Delicious snacks
Delicious everything, highly recommended!!!!
Super fermented tejuino wacala tastes very strange as if you were drinking tepache
Awesome place came for the food and Hang out with my bros but stopped by this gem!!! Ordered some esquites some chips and tuna (Cactus fruit) Soo good so refreshed tastes bud hit all the right spots!! Definitely coming back for more!!
Restaurantji Recommends
The person ( Male )that was taking my order, was very extremely rude.. at one during the ordering I thought he was going to punch me. I've been going there for years and servers are always polite
Great assortment of classic Artisanal flavors of "Nieve".
My daughter ordered a mango ice cream prepared with chili and chamoy, she started eating it on the way home..... they didn't prepare it with mango.... It was vanilla!!! And they put chili and chamoy on it! I hope the person who prepared it one day realizes the mistakes they are doing!!!They don't deserve a star!!My daughter ordered a mango ice cream made with chili and chamoy, she started eating it on the way home...they didn't make it with mango...it was vanilla!!! And they put chile and chamoy on it! I hope the person who put it together will one day realize the mistakes they are making!They don't deserve a star!
Omg for antojitos this is the spot 1st/Lorena
Esquites are fireAguas are good af