The Coffee Bean & Tea Leaf Krispy Kreme

Please update your hours online as you do not open at 5am. Thank you

We got coffees here yesterday and were extremely underwhelmed. Horrible service.
We stood at the counter and weren’t acknowledged at all even though the girl working glanced over and saw us. Even just a hello or I’ll be with you in a second would have been nice. After our long awkward silent wait (no other customers in the cafe) she took our order and seemed inconvenienced by having customers. We’ve met a few people like this since visiting LA and it seems there is a generation that thinks a customer is privileged to even be served in the first place. It’s sad.
Then she hands us the receipt to ask an obligatory tip for doing nothing. Not even a thank you after you do it. So what did we tip for? To be in her mere presence ?‍♀️It’s weird and feels very entitled. We won’t be back. Our coffees weren’t good and came from an automated machine and not a proper espresso press. We ended up going to Starbucks at the hotel next door for a better coffee afterwards.

Atmosphere: 1

Food: 1

Service: 1

I love the interior of this coffee bean & tea leaf. Very modern and nice details.
Great service as well, the barista was so nice! And as with all coffee bean & tea leaf: good vegetarian food options and vegan coffee options.

Atmosphere: 5

Service: 5

The service in this place was the most horrible I ever experienced while traveling in the US.
The lating looking girl who works there was just so rude and unprofessional with not love for customers service. We order two smoothies, we sat and we were waiting for it to be ready and we wait 35 minutes and nothing. I polite asked the girl "where is my order ? She just pointed to the bench !!
I ask why we never were notified despite the shop was almost empty!!
No reply from her!! We feel so unwanted and not welcome in this place.
notifying us that it was ready!! Owner or manager needs to make some serious change in the customer service of this place !!

Food: 1

The service was very poor. Attitude of the barista was unpleasant, got my order wrong & had lack of customer service. Will not be back for this reason.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Ice Cold Mocha Coffee with Whipped Cream

Good rooms and amenities.

The worst The Coffee Bean ever. They don’t even know how to talk to customers and getting orders properly . Owner if it goes like this way you’ll loose so much money.

There’s a beautiful women there with cute eyelashes she gave the best service in the city . Coming back soon . Best coffee bean .

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Ice Cold Mocha Coffee with Whipped Cream

Jaun is amazing..thank you for noticing my disability and everytime I come in you always help me with the donuts. Your kindness is amazing and so appreciated.Thank you again for caring and going that extra mile to provide great customer service.I hope your name is Juan. HOWEVER HE USUALLY WORK THE MORNING SHIFT ON CENTURY NEXT TO THE SUBWAY..ONLY MALE I EVER SEE IN THERE

Atmosphere: 5

Food: 5

Service: 5

The sign and the site states they are open until 7:00PM, I went especially at 5:30PM and they were closed, the employees were there but they ignored me. After I knocked on the door many times they just waved their hands saying we’re

Atmosphere: 1

Food: 1

Service: 1

Closed by 5:45p when it’s supposed to be 7. Thanks!

Service was rude after a lukewarm coffee was complained about and not renewed - we were there with 4 people, donuts were good

Atmosphere: 3

Food: 4

Service: 1

The slowest most unorganized coffee bean weve ever been to! The service is terrible we have been waiting for 45mins for 2 coffees!

Atmosphere: 1

Food: 1

Service: 1

Mayat naimas

They have a sign that says they don't take bills larger than $20. Which is okay because I had $10 and they don't accept cash at all. What kind of business is this?

Service: 1