The Coffee Bean & Tea Leaf
9829 Venice Blvd., Los Angeles
(310) 836-8132
Recent Reviews
Sort by
9829 Venice Blvd., Los Angeles
(310) 836-8132
Thank you! This store have best ice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin Spice Latte and Chocolate Croissant
Cannot recommend this location. I arrived one entire hour before closing and yet all employees are doing the closing cleaning and putting stuff away - Too busy to help take an order. I had to wait quite a while for them to decide to, you know, take my money for a transaction.
I can understand if it was 15 minutes before closing but not an hour - 3 people - none of which interested in taking an order.
When I did get someone's attention, barely, I was told two different things about why I could not get a sandwich:
Person #1: "We have already done the accounting for the day and so cannot sell you a sandwich" and
Person #2: "We have sold all of the sandwiches for the day and there are none left"
Which is true?
Anyway, I feel it should be easy to do a straighforward transaction at a business establishment, but that doesn't appear to be a priority at this location.
Coffee was good though.
Atmosphere: 1
Food: 4
Service: 1
I received a email promotion for $5 any drinks, but they had a excuse for that, and even no one called the manager to help.
Service: 1
Nice workers
Service: 5
It was just me and 1 other car in drive-thru. No one in parking. Took over 30 minutes to get my two cups of coffee. This place has been getting consistently slower and slower. Unnecessary delays when I see 4 employees inside.
Service: 1
The strawberry cake pops are trash, and then they also said they can’t warm up the crotons in store.
Atmosphere: 3
Food: 1
Service: 3
Manager was so rude found a hair in my drink and she was really rude about it.
Atmosphere: 1
Food: 1
Service: 1
My favorite Coffee
Atmosphere: 5
Food: 5
Service: 5
The best staff ever
Atmosphere: 5
Food: 5
Service: 5
Pros : They have a drive thru.
Cons: It gets packed.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The GM at this store is really overwhelmed. I asked her why was the store out of espresso beans and she said that she only has 2 shift supervisors and the company won't let her hire more staff. Not sure what's going on here but its something that should be addressed and handled. Very strange experience for customers.
Customer service sucks👎🏻👎🏻
Atmosphere: 2
Food: 4
Service: 1
It's one of my favorite locations ❤️
Atmosphere: 5
Food: 5
Service: 5
Excellent; The Best Of The Best 100 Of 100
They were playing Son Little!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin Spice Latte and Chocolate Croissant
Loading...