The Coffee Bean & Tea Leaf
2081 Hillhurst Ave, Los Angeles
(323) 913-3457
Recent Reviews
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2081 Hillhurst Ave, Los Angeles
(323) 913-3457
Great place overall to have coffee.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Beyond Sandwich
The coffe is amazing 👏
Atmosphere: 5
Food: 5
Service: 5
awesome, thanks!
Atmosphere: 5
Food: 5
Service: 5
Great spot in Los Angeles downtown area
Atmosphere: 5
Food: 5
Service: 5
Excellent fast and friendly service. Great Los Feliz location. Vast variety of coffee, tea sweets and snacks. I highly recommend the bean for that fix of liquid joy.
Atmosphere: 5
Food: 5
Service: 5
This place used to be packed, especially the patio, which is still nice, but now it’s empty. Then I figured it out: they got rid of the Wi-Fi, no plugs for your laptop or phone, and the prices are super high, even higher than smaller shops with better coffee. It’s ridiculous. I guess they’re still around because of the parking and the fact that Albertsons is next door, but otherwise, I don’t see a reason to come back.
There’s a Starbucks just a block away with all the amenities. Everyone should go there instead.
Atmosphere: 2
Food: 3
Service: 5
Great service ??
Atmosphere: 5
Service: 5
DO NOT Read the fake reviews from the staff below but PLEASE DO READ THE ONE STARS ONES here - where they have complained so much about the current team here just changed the quality of service drastically for last couple years til now and they lose many customers to Blue Bottle and Starbucks just around the corner not bothering to come back. I have to review here because this is unacceptable anymore. They charged me more for extras but when I received it it was the wrong drink and didnt say apologies or anything but an attitude and another wrong drink, with excuses like "you should have told us!". Unbelievable. This is not the quality what it used to be before 2020.
Ive been a long time 15 year customer to the cafe but they then changed the managers and now they speak so loud in Spanish like commenting on customers, talking behind the back of customers they dont like and laughing at them SO LOUD especially at some odd ones like those they dont like - which is so off vibe as it used to be awesome and kind.
I feel like they recruited only friends and families of the managers with no diversity or inclusion at all of staff body so the service went down so bad as they have been covering up for all complaints from customers and faking all the reviews here! The drinks are mostly great and a couple of staff are nice but the managers for sure act so mean to those not white here unfortunately unless you tip very well for sure as they might fake the great service only for assumed good tippers??
To the managers here: are you racists just because of the tips and you allow yourself to be rude thinking we dont understand Spanish (I do hear all you gossip about them when sitting so near to the counter!!) ? I personally hear from you and then know from at least 2 customers here about you faking customers complaints just to be mean to an elderly guy by commenting him "he smells like pee"! In both english and Spanish. Stop being so mean to people who are long time customers but they are not in their golden days anymore. And dont lie and fake as I understand and feel shocked of every single word of Spanish you say and I am not hispanic.
Please bring back the previous management (quality)!!! Make sure to recruit a body of staff with more divesity and inclusion (training) not tip-based or skin-based customer service , not Hispanic-only staff please! I will bring this to customer team of their headquarter for sure as this is our neighborhood store so they cant destroy it this way by pushing customers away! Stop building a vibe of entitlement and toxic work culture then spread it around our long time gathering place of families. Be more family friendly and inclusive to everyone not just to those you think they are rich(er) and be mean to the rest. That is horrible. Los Feliz is all about hippy diverse body of awesome people.
Atmosphere: 1
Food: 2
Service: 1
DO NOT Read the fake reviews from the staff below but PLEASE DO READ THE ONE STARS ONES here - where they have complained so much about the current team here just changed the quality of service drastically for last couple years til now and they lose many customers to Blue Bottle and Starbucks just around the corner not bothering to come back. I have to review here because this is unacceptable anymore. They charged me more for extras but when I received it it was the wrong drink and didnt say apologies or anything but an attitude and another wrong drink, with excuses like "you should have told us!". Unbelievable. This is not the quality what it used to be before 2020.
Ive been a long time 15 year customer to the cafe but they then changed the managers and now they speak so loud in Spanish like commenting on customers, talking behind the back of customers they dont like and laughing at them SO LOUD especially at some odd ones like those they dont like - which is so off vibe as it used to be awesome and kind.
I feel like they recruited only friends and families of the managers with no diversity or inclusion at all of staff body so the service went down so bad as they have been covering up for all complaints from customers and faking all the reviews here! The drinks are mostly great and a couple of staff are nice but the managers for sure act so mean to those not white here unfortunately unless you tip very well for sure as they might fake the great service only for assumed good tippers??
To the managers here: are you racists just because of the tips and you allow yourself to be rude thinking we dont understand Spanish (I do hear all you gossip about them when sitting so near to the counter!!) ? I personally hear from you and then know from at least 2 customers here about you faking customers complaints just to be mean to an elderly guy by commenting him "he smells like pee"! In both english and Spanish. Stop being so mean to people who are long time customers but they are not in their golden days anymore. And dont lie and fake as I understand and feel shocked of every single word of Spanish you say and I am not hispanic.
Please bring back the previous management (quality)!!! Make sure to recruit a body of staff with more divesity and inclusion (training) not tip-based or skin-based customer service , not Hispanic-only staff please! I will bring this to customer team of their headquarter for sure as this is our neighborhood store so they cant destroy it this way by pushing customers away! Stop building a vibe of entitlement and toxic work culture then spread it around our long time gathering place of families. Be more family friendly and inclusive to everyone not just to those you think they are rich(er) and be mean to the rest. That is horrible. Los Feliz is all about hippy diverse body of awesome people.
Atmosphere: 1
Food: 2
Service: 1
Last couple days place smells so bad idk why do you guys cook bacon or smt
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Great authentic coffee with bigger sizes
Atmosphere: 4
Food: 5
Service: 5
Love it
Atmosphere: 5
Food: 5
Service: 5
Nice place for a quick coffee stop before work.
Atmosphere: 4
Food: 4
Service: 4
great hangout or simply to grab coffee and get busy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Beyond Breakfast Sausage Sandwich
This is the second time they canceled my order without notice. No apology and blame me why I am coming. Waste of time.
Atmosphere: 5
Food: 2
Service: 1
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