Tom's Jr

1500 Slauson Ave, Los Angeles
(323) 587-3388

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Recent Reviews

Love their food, I go every Saturday morning for breakfast, love the food and the help at the window, however they need to work on hiring a new outside drive-thru order taker, the current one is very rude and she acts like she's working for free. But like I said the food is great and the help at the window is good too.
The food at Tom’s is decent, especially since I don’t eat this type of food often. However, I wish the cheese on the chili fries was properly melted, it would have made a big difference. The customer service is okay, but I sometimes feel rushed and a little overwhelmed when ordering because they have trouble hearing me, which makes me feel like I have to be louder than I’d like. With that being said, the service does seem to be improving which is a plus.
I went through the drive through and ordered two cheeseburger specials, one with fries and the other with onion rings, and a teriyaki chicken bowl. The gentleman that took my order was excellent. When I drove up to the window, the lady called out my order wrong and I respectfully answered with no and proceeded to tell her the correct order, I was never mean or angry towards her and was respectfully answering with a good attitude while she kept staring me down in a bad way. I could...

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