There are really no words to describe the level of disrespect, so I will just let you know don’t come here. Very rude, very nasty.
Service: 1
Javon Woods
I was short changed in the drive thru my a Spanish young lady I didn’t realize until later it was my fault I didn’t count it right away but I’d make sure to watch myself if using cash at this location
Atmosphere: 2
Food: 4
Service: 1
Nate C
Parking: parking is shared with gas station
Wheelchair accessibility: on the first floor
Atmosphere: 2
Food: 3
Service: 3
K W
I have never received such awful customer service at a fast food restaurant. The manager was impolite and aggressive, and the burger I received was stale, dry, and not warm. Upon my return to the establishment, the manager was boisterous and disrespectful. It should be possible for customers to order food via the app without receiving stale or dry items. I handled the situation calmly and did not raise my voice.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger, Fries, Chili
Costello Spivey
When can a frosty ever go wrong....
Atmosphere: 5
Food: 5
Service: 5
Amando Gibson
See it's a bit more expensive now, but the food is still good overall! ?
Atmosphere: 5
Food: 5
Service: 5
Muriel Morrison
Everyone knows it’s Wendy’s.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chili & Cheese Baked Potato
M Wilks
Heard Frostys were on sale so I thought I'd drop by. They did not disappoint. Service was friendly & the frosty was as I remembered from childhood.
But, that drive thru is diabolical. If you have a large vehicle be careful h consider walking in. There are plenty of scratches on the wall from those before who did not pay heed. It's so dark & tight I was thinking it would be great location for some horror movie scene.
Atmosphere: 4
Food: 5
Service: 5
Mike Sims
I ordered nuggets and they sent spicy nuggets, I called the store and they argued with me and said they put everything in the bag. I agreed they did but they put spicy nuggets and she said she didn’t and hung up on me. I told her I can send photos of the spicy nuggets before she hung up. Crap service.
Dennis Doherty
Visited two Los Angeles Wendy's recently and no $5 specials offered.
It's Wendy's man they didn't totally mess it up so I consider that to be a victory
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
Joel Santos
The staff are always friendly at this location. The food is always fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
W T
Way OVER
Atmosphere: 2
Food: 2
Service: 2
Steven Jones
Just horrible, the people sounded stupid. You take my money and then you can’t give me my food the way it states in the app. I have no idea why they require you to go inside to pick up mobile orders. If that is the case then Wendy’s needs to remove the option from the app for drive-thru. If I wanted to do that I would choose pick-up. I have 3 small children and a disabled wife, this is a huge inconvenience, and supremely inconsiderate.
Atmosphere: 1
Food: 1
Service: 1
Osbaldo Perez
I arrived to wendys because the first time I came to one was really unusual 20 years. and it was very pleasant to discover something different the person that took care was really nice and I asked him what he will recommend he told me that a lot of the products were good but in this case the sausage bisque was great I was extremely happy so I came back today to this location at 7360 la tijera and the person that took care of me his name is Jesus and I asked him that if they were still selling breakfast he said not and looked pissed like if I was crazy anyway immediately I felt the bad vibso I asked him what will he recomend and his answer was he never recommends so I asked him you are the one that works here you must have and opinion even asked him what do you eat to recommend . he replied again he never recommends and I replied you must have an opinion. So all his answers were Like he doesnt care.
Anyway the reason why I and expressing my humble opinion of this event is cause I am a senior citizen and client and if we ask is because we need help from a person that is suppose to have the common skills to interact and help everybody with courtesy politeness and kindness that all clients and senior citizens deserve I think that wendys has worked for many years real hard to achieve the following of all his clients so I hope wendys takes care of this type of common sense cust service and trains JESUS or just dont allow him to do the cashiers job he cannot perform simple task with a pleasant attitude towards wendys clients. Thank you. Osbaldo(the humble client).
There are really no words to describe the level of disrespect, so I will just let you know don’t come here. Very rude, very nasty.
Service: 1
I was short changed in the drive thru my a Spanish young lady I didn’t realize until later it was my fault I didn’t count it right away but I’d make sure to watch myself if using cash at this location
Atmosphere: 2
Food: 4
Service: 1
Parking: parking is shared with gas station
Wheelchair accessibility: on the first floor
Atmosphere: 2
Food: 3
Service: 3
I have never received such awful customer service at a fast food restaurant. The manager was impolite and aggressive, and the burger I received was stale, dry, and not warm. Upon my return to the establishment, the manager was boisterous and disrespectful. It should be possible for customers to order food via the app without receiving stale or dry items. I handled the situation calmly and did not raise my voice.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger, Fries, Chili
When can a frosty ever go wrong....
Atmosphere: 5
Food: 5
Service: 5
See it's a bit more expensive now, but the food is still good overall! ?
Atmosphere: 5
Food: 5
Service: 5
Everyone knows it’s Wendy’s.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chili & Cheese Baked Potato
Heard Frostys were on sale so I thought I'd drop by. They did not disappoint. Service was friendly & the frosty was as I remembered from childhood.
But, that drive thru is diabolical. If you have a large vehicle be careful h consider walking in. There are plenty of scratches on the wall from those before who did not pay heed. It's so dark & tight I was thinking it would be great location for some horror movie scene.
Atmosphere: 4
Food: 5
Service: 5
I ordered nuggets and they sent spicy nuggets, I called the store and they argued with me and said they put everything in the bag. I agreed they did but they put spicy nuggets and she said she didn’t and hung up on me. I told her I can send photos of the spicy nuggets before she hung up. Crap service.
Visited two Los Angeles Wendy's recently and no $5 specials offered.
Restaurantji Recommends
It's Wendy's man they didn't totally mess it up so I consider that to be a victory
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
The staff are always friendly at this location. The food is always fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Way OVER
Atmosphere: 2
Food: 2
Service: 2
Just horrible, the people sounded stupid. You take my money and then you can’t give me my food the way it states in the app.
I have no idea why they require you to go inside to pick up mobile orders. If that is the case then Wendy’s needs to remove the option from the app for drive-thru. If I wanted to do that I would choose pick-up.
I have 3 small children and a disabled wife, this is a huge inconvenience, and supremely inconsiderate.
Atmosphere: 1
Food: 1
Service: 1
I arrived to wendys because the first time I came to one was really unusual 20 years.
and it was very pleasant to discover something different the person that took care was really nice and I asked him what he will recommend he told me that a lot of the products were good but in this case the sausage bisque was great I was extremely happy so I came back today to this location at 7360 la tijera and the person that took care of me his name is Jesus and I asked him that if they were still selling breakfast he said not and looked pissed like if I was crazy anyway immediately I felt the bad vibso I asked him what will he recomend and his answer was he never recommends so I asked him you are the one that works here you must have and opinion even asked him what do you eat to recommend .
he replied again he never recommends and I replied you must have an opinion.
So all his answers were
Like he doesnt care.
Anyway the reason why I and expressing my humble opinion of this event is cause I am a senior citizen and client and if we ask is because we need help from a person that is suppose to have the common skills to interact and help everybody with courtesy politeness and kindness that all clients and senior citizens deserve I think that wendys has worked for many years real hard to achieve the following of all his clients so I hope wendys takes care of this type of common sense cust service and trains JESUS or just dont allow him to do the cashiers job he cannot perform simple task with a pleasant attitude towards wendys clients.
Thank you.
Osbaldo(the humble client).
Atmosphere: 3
Food: 2
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