Zack and Jesse were excellent bartenders. The food was so tasty (tuna tartar and truffle friesh) and drinks were generous.
Justin
The vibe inside looks great. Got sat on the patio with oldies being played through low quality speakers. Service was awful, certain food items were missed and multiple people said they would bring it out. It eventually came out after finishing the meal. Martinis were great but food wasn't.
Vivi
I would not recommend this spot. The menu is far too limited, the seating is not particularly inviting and the service is not stellar. The ambiance is a bit eclectic in the realm of confusion. I see this as an absolute last resort option for dinning.
Catherine
Tv wasn't working music going up and down server came out we weren't ready then had to go get a server to order. Ambiance wasn't ready for guests yet
Sabrina Straub
Everything took forever ☹️
Atmosphere: 3
Service: 3
mamie
This was such a great experience. Our server Tish was so kind, knowledge, and elegant. I can’t wait to come back.
Atmosphere: 5
Food: 5
Service: 5
jordanfF9825IU
I had high expectations since we were staying at the Four Seasons, a world renowned institution, but my stay was a major disappointment. The bathroom in my room was grimy and dirty, with exposed walls from lifting wallpaper. To make matters worse, the bed sheets had noticeable stains on them. Separately, I had an unpleasant run in with the valet who presented an aggressive attitude when dealing with the movement of vehicles which was out of pocket for such typically pleasant members of Four Seasons staff. For the cost of a stay at this location, these issues were completely unacceptable. I advise others to think twice before booking here. See photos for evidence of a clearly neglected room.
bevbQ5348DG
Everything here is great - pity that the housekeeping staff do not respect a do not disturb sign and call to advise you that it is on the door and they wish to clean! Defeats the point of a do not disturb!
bransona736
Went for birthday for three days, I must say they went all out providing amazing service throughout the entire trip. From Diane and Eric helping us when we arrived. To the pool staff giving me amazing recommendations, PF&W with their amazing food and beverages, and Ms Martinez keeping our room fresh everytime we returned. I couldn't have asked for a better experience, truly hospitality at its finest, and definitely worth going and returning.
dpC6598FJ
A go to luxury spot in LA. I might even call it, classic. This luxury experience in Beverly Hills never gets old. It feels like a private paradise which is close to everything. Amenities are excellent as well.
Hands up, this has been my favourite hotel in LA for years and I have lost count how many times I have stayed there (and I do try to get out here every year for a few days). I have stayed in almost all the 5 star luxury hotels in town but each time when planning my return I think “should I try a new place or go back to another very good one?” and then I think “why would I do that? I want to go home”. That is what I love most about it. I always feel so at home here – almost like I am with family (albeit the most accommodating and service-focused family you could hope for). We are spoilt and always have one of the big suites when in town: this time it was the Grand Doheny Suite. Great size and space, beautiful bedroom, huge sitting room and dining table. Gorgeous flower arrangements. Plus a kitchen for me to make my cups of tea – I can’t imagine anyone has ever cooked anything in it! Two bathrooms and I'm loving the new Byredo toiletries as well. Two terraces. That lovely view in Beverly Hills and the sun is almost always shining. The pool is great and I always enjoy watching the very entertaining scene there. The staff up there are also very good and it is the teams that are the big draw at this fabulous hotel. It isn’t the biggest, newest or blingiest hotel in town but for me it’s the best. Great F&B. Lovely lunches and breakfasts in the shaded terrace and Edward and co at the Concierge desk. Edward is my favourite person there – I just love stopping by catching up on the latest restaurants and a bit of gossip. Don’t change anything – I’m already booked for a few days R&R again in July!
Daydream55559600985
I loved this property for so many reasons, but the best part was the amazing service throughout every part of the hotel. I felt welcome but not high maintenance and it was a genuine feeling of thought and care that came from each member of the service team. I loved the balcony in our California Suite and the beds were beyond comfortable. The temperature in the room was perfect and the housekeeping went above and beyond with requests! I also loved the location!
eddieelqutob
Food was amazing, hotel is amazing, staff is superb. Everyone was extremely friendly from the time we arrived to the time we departed. Very accommodating and friendly. We will stay there again when we visit LA next year!
Vacationer539713
This hotel is in a fantastic location in Beverley Hills and almost equidistant between Santa Monica beach and the Universal theme park / city walk. The interior decor is fantastic and the resort style pool is a great place to unwind after a busy day and the staff are very attentive here. However, our first night was a real let down, I checked in on line and arrived at the hotel 70 minutes after the earliest check in time to find our room was not ready and had to wait in reception (I was then told my room had been upgraded but this didn't appear to be the case). Our suite included a roll back bed which i expected to be made up at the evening turn back service, but i arrived back at our room after dinner to find this was not the case. I called the hotel reception team numerous times but the phone wasn't answered, I then proceeded to descend nine floors to resolve the problem - ! explained I had tried to call but they replied that they had been busy but had noticed the missed calls. In which case, why didn't they call back? The restaurant is very good and the outdoor space is leafy and green masking the hotels urban location - its a nice place to spend time. Breakfast service is slow but this wasn't a huge issue for my family as we were on vacation. The housekeeping team were very helpful.
Journey64372791634
Great service, good rooms and great food. Only thing not working for me is how cold they keep the common areas and the restaurant. One always needs a sweater or a jacket and keeping such low temperatures is not energy efficient either. Not climate friendly. Don’t let the cold temperatures wash away the warmth that the people otherwise provide.
Zack and Jesse were excellent bartenders. The food was so tasty (tuna tartar and truffle friesh) and drinks were generous.
The vibe inside looks great. Got sat on the patio with oldies being played through low quality speakers. Service was awful, certain food items were missed and multiple people said they would bring it out. It eventually came out after finishing the meal. Martinis were great but food wasn't.
I would not recommend this spot. The menu is far too limited, the seating is not particularly inviting and the service is not stellar. The ambiance is a bit eclectic in the realm of confusion. I see this as an absolute last resort option for dinning.
Tv wasn't working music going up and down server came out we weren't ready then had to go get a server to order. Ambiance wasn't ready for guests yet
Everything took forever ☹️
Atmosphere: 3
Service: 3
This was such a great experience. Our server Tish was so kind, knowledge, and elegant. I can’t wait to come back.
Atmosphere: 5
Food: 5
Service: 5
I had high expectations since we were staying at the Four Seasons, a world renowned institution, but my stay was a major disappointment. The bathroom in my room was grimy and dirty, with exposed walls from lifting wallpaper. To make matters worse, the bed sheets had noticeable stains on them. Separately, I had an unpleasant run in with the valet who presented an aggressive attitude when dealing with the movement of vehicles which was out of pocket for such typically pleasant members of Four Seasons staff. For the cost of a stay at this location, these issues were completely unacceptable. I advise others to think twice before booking here. See photos for evidence of a clearly neglected room.
Everything here is great - pity that the housekeeping staff do not respect a do not disturb sign and call to advise you that it is on the door and they wish to clean! Defeats the point of a do not disturb!
Went for birthday for three days, I must say they went all out providing amazing service throughout the entire trip. From Diane and Eric helping us when we arrived. To the pool staff giving me amazing recommendations, PF&W with their amazing food and beverages, and Ms Martinez keeping our room fresh everytime we returned. I couldn't have asked for a better experience, truly hospitality at its finest, and definitely worth going and returning.
A go to luxury spot in LA. I might even call it, classic. This luxury experience in Beverly Hills never gets old. It feels like a private paradise which is close to everything. Amenities are excellent as well.
Restaurantji Recommends
Hands up, this has been my favourite hotel in LA for years and I have lost count how many times I have stayed there (and I do try to get out here every year for a few days). I have stayed in almost all the 5 star luxury hotels in town but each time when planning my return I think “should I try a new place or go back to another very good one?” and then I think “why would I do that? I want to go home”. That is what I love most about it. I always feel so at home here – almost like I am with family (albeit the most accommodating and service-focused family you could hope for). We are spoilt and always have one of the big suites when in town: this time it was the Grand Doheny Suite. Great size and space, beautiful bedroom, huge sitting room and dining table. Gorgeous flower arrangements. Plus a kitchen for me to make my cups of tea – I can’t imagine anyone has ever cooked anything in it! Two bathrooms and I'm loving the new Byredo toiletries as well. Two terraces. That lovely view in Beverly Hills and the sun is almost always shining. The pool is great and I always enjoy watching the very entertaining scene there. The staff up there are also very good and it is the teams that are the big draw at this fabulous hotel. It isn’t the biggest, newest or blingiest hotel in town but for me it’s the best. Great F&B. Lovely lunches and breakfasts in the shaded terrace and Edward and co at the Concierge desk. Edward is my favourite person there – I just love stopping by catching up on the latest restaurants and a bit of gossip. Don’t change anything – I’m already booked for a few days R&R again in July!
I loved this property for so many reasons, but the best part was the amazing service throughout every part of the hotel. I felt welcome but not high maintenance and it was a genuine feeling of thought and care that came from each member of the service team. I loved the balcony in our California Suite and the beds were beyond comfortable. The temperature in the room was perfect and the housekeeping went above and beyond with requests! I also loved the location!
Food was amazing, hotel is amazing, staff is superb. Everyone was extremely friendly from the time we arrived to the time we departed. Very accommodating and friendly. We will stay there again when we visit LA next year!
This hotel is in a fantastic location in Beverley Hills and almost equidistant between Santa Monica beach and the Universal theme park / city walk. The interior decor is fantastic and the resort style pool is a great place to unwind after a busy day and the staff are very attentive here. However, our first night was a real let down, I checked in on line and arrived at the hotel 70 minutes after the earliest check in time to find our room was not ready and had to wait in reception (I was then told my room had been upgraded but this didn't appear to be the case). Our suite included a roll back bed which i expected to be made up at the evening turn back service, but i arrived back at our room after dinner to find this was not the case. I called the hotel reception team numerous times but the phone wasn't answered, I then proceeded to descend nine floors to resolve the problem - ! explained I had tried to call but they replied that they had been busy but had noticed the missed calls. In which case, why didn't they call back? The restaurant is very good and the outdoor space is leafy and green masking the hotels urban location - its a nice place to spend time. Breakfast service is slow but this wasn't a huge issue for my family as we were on vacation. The housekeeping team were very helpful.
Great service, good rooms and great food. Only thing not working for me is how cold they keep the common areas and the restaurant. One always needs a sweater or a jacket and keeping such low temperatures is not energy efficient either. Not climate friendly. Don’t let the cold temperatures wash away the warmth that the people otherwise provide.
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