Baskin-Robbins

1444 Pollard Rd, Los Gatos
(408) 871-7778

Recent Reviews

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andrea

love baskin-robbins! classic ice cream place with amazing flavors and dessert choices. the prices are outrageous though! $7 for two scoops of ice cream in a cup is so overpriced.

Atmosphere: 3

Food: 5

Service: 4

Marissa Spears

Ice cream is great but the people serving you treat you like trash. The moment we walked in they acted like we were a burden being there and there was no one else in the place but us. If you wanna be treated rudely by all means stop in. But personally it's not worth it....

Atmosphere: 3

Food: 3

Service: 1

Marissa Thompson

Ice cream is great but the people serving you treat you like trash. The moment we walked in they acted like we were a burden being there and there was no one else in the place but us. If you wanna be treated rudely by all means stop in. But personally it's not worth it....

Atmosphere: 3

Food: 3

Service: 1

Trendyflute

I've been picking up doordash orders from this location off and on for the last year and more often than not, they are out of basic things like vanilla, chocolate, cookie dough, chocolate chip, or oreos cookies and cream ice cream...seemingly the most basic and popular flavors. The store is clean if sparse, the staff are invariably nice and do good work, usually young people who seem to lack any supervision in the store but do well with what they've got, but there is something the management needs to improve here if they can't keep the main flavors of ice cream in stock. It's embarrassing for the staff and for any delivery person trying to pick up and it's frustrating for customers and it's not something that's happened once or twice, it's happened the majority of times I've come here to get an order for someone. Management: work on your inventory control and give the young people you hire to staff your store the ingredients to complete common orders! I find this Baskin-Robbins location ridiculous and frustrating with how often you're out of the absolute basics of common, popular ice cream flavors...you're a Baskin-Robbins! This shouldn't be happening.EDIT: also noticing that the reviews for this location seem to be cherry-picked, and none of them are recent.

Hariharan Subramanian

Exceptional service by Alex at this location.

Kevin

Guys, this place makes delicious food, with great great service and priced normal for Food I dare say not so expensive! I love this place not just for the food but the guys who work there are great team.

N Ahn

This store has become an essential weekly destination for my family. We are consistently met with warm welcomes upon each visit, creating an environment where happiness is infused alongside the indulgence of delightful ice cream. Regardless of the weather conditions—be it cold, hot, windy, rainy, or any other day—we find solace in this place. Its exceptional appeal compels me to wholeheartedly recommend it to others.

Michelle Paver

The friendliest BR! The woman that helped me with my cake order is so personable and friendly.

Na Ahn

It's a must-visit place for my family at least once a week. Thank you for welcoming us every time we go. This is a place where you come with happiness and delicious ice cream on cold days, hot days, windy days, rainy days, and any day. I highly recommend it.Try the "Tax Crunch Milk Shake"!

borkify

When I went to this baskin robbins it was a nice experience. The people who worked there were very nice and enthusiastic. And the ice cream there was great and there were lots of flavors and options to choose from!

Manifesting Abundance

Best service & awesome staff!!! Thank you

Kevin Olson

When I went to this baskin robbins it was a nice experience. The people who worked there were very nice and enthusiastic. And the ice cream there was great and there were lots of flavors and options to choose from!

Prince Okoye

Was helped by a dude with shoulder length black hair, he was great and gave me a great recommendation. I mess with him.

R.

I forgot to ask the person name. Wonderful service ? by her.Due to Covid-19 , tasting is not allowed as of now.

Kaitlyn Nguyen

great service! :]

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