I usually have a great experience at this Jack in the Box. I come here often, always mobile order through the drive-thru, and the staff is usually super nice.
Today, though, was very disappointing. I asked politely if there was taco sauce with my order, and the employee at the window just stared at me and asked if I had “put it on my mobile order.” I’ve never had a problem asking for taco sauce on the side before. Instead of simply helping, she was rude and started gossiping about me to her coworker in front of me.
Seriously, how much time would it have taken to just grab three taco sauces that were sitting right in front of her? It wasn’t even busy — I was the only one in line. The way I was treated was unprofessional, disrespectful, and completely unnecessary.
Management needs to address this immediately. Customers shouldn’t be made to feel uncomfortable or talked about for something as simple as asking for sauce. Better training and accountability are clearly needed at this location.
Jim Gagnon
Lots to choose from. Much better than McDonald's. McDonald's went way down hill.
Atmosphere: 5
Food: 5
Service: 5
Lisa Bulvas
Great options
Atmosphere: 5
Food: 5
Service: 5
Chad Mark Glen
Very friendly staff. They were patient. We were deciding what to order. The dining area was clean and the bathroom were clean.
Atmosphere: 4
Food: 4
Service: 4
Mike Myers
Jack is always great for my kids. They have the best milk shakes and my daughters love them.
Atmosphere: 3
Food: 4
Service: 5
Mayya
Terrible, one person only was in front of me I had to wait 30 minutes also she didn’t want to respond to a simple question.. bad service 2 egg sandwiches cost $20 !!!!
Micheal Hawkinson
When I couldn't pull my car forward enough to order due to the car in front of me, the employee kept asking me for my order. That was frustrating to me.
Atmosphere: 4
Food: 4
Service: 4
Terry Corbet
Sure almost every location delivers slmost the same product made the same standard way, some do it better than others and that makes it feels a little like being back home after three years of being away.
I asked for their delectable boneless wings, and I asked for buffalo sauce and barbecue and honey mustard sauce. I proceeded to get buttermilk sauce and barbecue sauce on the wings that I didn't ask for the barbecue sauce to be on. But I found out that they were right and it was so much better than I ever could've dreamed of, and I should never ever order my own food again. I'm gonna call Jack-in-the-Box whenever I wanna order food from any restaurant in the future.
Wheelchair accessibility: A Mexican kid nearly put me into a wheelchair, which was very accessible for the wheelchair
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buttery Jack
Weed Toking Crew- We Toke Chronic
I can’t be the only one who found cockroaches here 🪳
Found a Cockroach in my drink 🤢
Received 5 French fries in my value fry for $2.50
They don’t try to make it better they just tell you to complain or call Jack in the box number to complain 🤦🏼♂️
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Nuggets
Jimmy Cal
Dyy food. Add sauce once in awhile. Don't expect service. It is what it is.. Fast and dirty.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tacos
Terry Chiccino
Jack in the Box, what can I say, Fast food, I had a breakfast sandwich fries were warm, orange juice was good though....
I usually have a great experience at this Jack in the Box. I come here often, always mobile order through the drive-thru, and the staff is usually super nice.
Today, though, was very disappointing. I asked politely if there was taco sauce with my order, and the employee at the window just stared at me and asked if I had “put it on my mobile order.” I’ve never had a problem asking for taco sauce on the side before. Instead of simply helping, she was rude and started gossiping about me to her coworker in front of me.
Seriously, how much time would it have taken to just grab three taco sauces that were sitting right in front of her? It wasn’t even busy — I was the only one in line. The way I was treated was unprofessional, disrespectful, and completely unnecessary.
Management needs to address this immediately. Customers shouldn’t be made to feel uncomfortable or talked about for something as simple as asking for sauce. Better training and accountability are clearly needed at this location.
Lots to choose from. Much better than McDonald's. McDonald's went way down hill.
Atmosphere: 5
Food: 5
Service: 5
Great options
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff. They were patient. We were deciding what to order. The dining area was clean and the bathroom were clean.
Atmosphere: 4
Food: 4
Service: 4
Jack is always great for my kids. They have the best milk shakes and my daughters love them.
Atmosphere: 3
Food: 4
Service: 5
Terrible, one person only was in front of me I had to wait 30 minutes also she didn’t want to respond to a simple question.. bad service 2 egg sandwiches cost $20 !!!!
When I couldn't pull my car forward enough to order due to the car in front of me, the employee kept asking me for my order. That was frustrating to me.
Atmosphere: 4
Food: 4
Service: 4
Sure almost every location delivers slmost the same product made the same standard way, some do it better than others and that makes it feels a little like being back home after three years of being away.
Atmosphere: 3
Food: 4
Service: 4
Very slow. Lazy. Don’t respect clients time.
Food: 5
Service: 1
It was very cold
Kid-friendliness: Yeah
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I asked for their delectable boneless wings, and I asked for buffalo sauce and barbecue and honey mustard sauce. I proceeded to get buttermilk sauce and barbecue sauce on the wings that I didn't ask for the barbecue sauce to be on. But I found out that they were right and it was so much better than I ever could've dreamed of, and I should never ever order my own food again. I'm gonna call Jack-in-the-Box whenever I wanna order food from any restaurant in the future.
Wheelchair accessibility: A Mexican kid nearly put me into a wheelchair, which was very accessible for the wheelchair
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buttery Jack
I can’t be the only one who found cockroaches here 🪳
Found a Cockroach in my drink 🤢
Received 5 French fries in my value fry for $2.50
They don’t try to make it better they just tell you to complain or call Jack in the box number to complain 🤦🏼♂️
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Nuggets
Dyy food. Add sauce once in awhile. Don't expect service. It is what it is.. Fast and dirty.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tacos
Jack in the Box, what can I say,
Fast food, I had a breakfast sandwich fries were warm, orange juice was good though....
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Breakfast Sandwich
I like this restaurant
Atmosphere: 5
Food: 5
Service: 5
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