McDonald's
15475 Los Gatos Blvd, Los Gatos
(408) 356-2355
Recent Reviews
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Love McDonald's!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Double Cheeseburger, World Famous Fries, Big Breakfast
It pretty sad when the staff says their job is on the line if they don't charge me for ranch. Put that on the menu not at the pickup window where there is no register. Plus this particular one always has me park and wait. I might as well go down the street to Classic Burger or Happy Hound and get a real hamburger if I'm going to just sit there.
My mccrispy arrived disassembled
Been a long time since I've been to McDonald's and I can't believe how expensive it's gotten and how bland the food is. The chicken wraps were not good at all. There's nothing wrong with the staff at this location, I just can't support prices going up so much while quality goes down. I won't even stop at a McDonald's during long road trips anymore.
Atmosphere: 1
Food: 1
Service: 1
You would think with adding a drive thru after so many years that it would be more convenient for you to pick up some food. What's the point of putting a drive thru in if every time you go through the drive thru they tell you to park while they make your food. It's called fast food for a reason. Might as well go inside and grab a seat or to a real restaurant if you have to sit and wait for them to make your food
Atmosphere: 1
Food: 1
Service: 1
Extremely long waiting time. Poor service
Very clean restaurant. The service is quick and the staff is friendly. It's also pretty quiet so overall good atmosphere! 😃
Atmosphere: 5
Food: 5
Service: 5
I only come to Mickey D’s for fries. One time the fries were stale but I retuned and let them know and they made me fresh batch.
Service: 5
The staff and crew here definitely need proper training.
The store wasn’t busy, but there was still a long line of customers waiting—not because of the crowd, but because the staff weren’t attentive. A woman who appeared to be a manager kept walking around doing nothing to assist, and even when I called her, she looked straight at me and walked away without saying a word. My food was sitting right in front of her, and I even told her it was mine, but she completely ignored me and kept walking back and forth as if I wasn’t there.
Eventually, another staff member handed me my food.
Meanwhile, the employees were laughing and chatting among themselves, clearly not paying attention to the customers. This kind of behavior is unacceptable. Staff training is absolutely necessary.
Atmosphere: 3
Food: 3
Service: 1
This is a pretty good McDonald's but I got two orders of crispy chicken strips and one order was cold while the other was hot.
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
McD is now preferring kiosks over human interaction. Alow to order, complex interfaces, I miss the old school. Throttled back my attendance thats for sure. Beware the floppy fries.
Atmosphere: 2
Food: 4
Service: 3
I should give them 0 star for service. They sell you stuff they don't have. After 10 min wait they tell you wait a bit more it is being cooked. And after 20 min they say we don't have it. And all these times I was the one asking. They don't care to come to you and tell you about it. They even don't say sorry. Who runs a business like this.
Service: 1
Very clean Interior, old style exterior. ordering food was fast at the kiosk. However the staff had a full lobby waiting on food. I would not come here again if I was in a rush. Needs a new crew. Good was exceptional.
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Cheeseburger
The lady taking drive-through orders today made a racist remark to me And the Manager with the gray hair did not assist me by providing his or her name I will not return and suggest no one else return and I will be contacting corporate.
Atmosphere: 1
Food: 1
Service: 1
Ordered on my phone. The staff came out fast after I checked in curbside pickup.
Food: 5
Service: 5
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