A great local spot with an ideal downtown location, offering a wide variety of teas and toppings. The matcha was delicious, and the staff was incredibly welcoming and helpful.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Honey Milk Tea, Cheese Roll Pastry
Ludvig Nilsson
Delicious
Jeffrey Johnson
order was done quickly, staff gave me a few options when I was unsure, clean store
Atmosphere: 5
Food: 5
Service: 5
Noam
Great service and great drinks!
Atmosphere: 5
Food: 5
Service: 5
Katie Bollag
Delicious bubble tea and good customer service! It's a nice place to hang out with a convenient location within Los Gatos.
Atmosphere: 5
Food: 5
Service: 5
Rory West
Rude owner
Hazel
I love this business. I go here everyday after school.There is a man who is very kind to customers and works very hard. I'm not quite sure exactly how this works, but I believe he deserves some sort of special recognition for his amazing service. His name is Jeff and he's an amazing person
Atmosphere: 5
Food: 5
Service: 5
Caitlin Weber
So good!
D. M.
It's a hit or miss with the staff and owner if they are having a good day or not. But if you don't mind a friendly welcome or conversation, the drinks are really good here and it's our go-to heading out after a nice hike in the area.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Handmade Taro with Fresh Milk, Mango Ice Blended with Ice Cream, Wintermelon Tea
Just went inside to get boba, normally we go to the sharetea by hostetter and it's a great place but coming here today the girl taking our order there was incredibly rude it was very disappointing. Huge let down. Don't understand why she still works there considering the fact that she has multiple reviews saying how rude she is.
Nikinite
Liked it. Excellent tea, great indoor seating, and nice area. It does get a little crowded.
Joshua Ravel
Anybody who knows internet knows Google reviews are the last place to find a genuine review. This probably will be paid to be hidden. Anyways I had to voice my concern.I've been a customer of sharetea for a while since they launched .. All of their franchisees have a very polite and friendly staff. They understand what and listen how you want your tea made. However this location was a major let down. The gentleman who seems to run/manage this store really has hired kids who give no care about what the customer has to say.We ordered three teas and wanted it Togo , the kid who worked there was so rude when I asked for a bag to carry the three teas I bought. I usually don't need a bag but I had my three year old toddler with me. Any parent here would understand that walking with toddlers is a challenge as you constantly have to be on alert and can't have both your hands busy holding teas. It would be better if I had a bag to carry the tea and I could hold my toddler with the other hand. Anyways that being said the kid just refused to give me a bag no matter what I tried to explain.I think one has to begin thinking of treating customers a certain way before being so rude to a family with toddler and only asking for a bag. I wish I hadn't tipped when I ordered. I'm never going back to this location and will ensure none of my acquaintances will as well.Oh not to forget .. this lil kid said I quote "dude just leave" ... I'm probably older than her parents ..I'm with a little toddler and she has the audacity to say this to a customer?
A great local spot with an ideal downtown location, offering a wide variety of teas and toppings. The matcha was delicious, and the staff was incredibly welcoming and helpful.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Honey Milk Tea, Cheese Roll Pastry
Delicious
order was done quickly, staff gave me a few options when I was unsure, clean store
Atmosphere: 5
Food: 5
Service: 5
Great service and great drinks!
Atmosphere: 5
Food: 5
Service: 5
Delicious bubble tea and good customer service! It's a nice place to hang out with a convenient location within Los Gatos.
Atmosphere: 5
Food: 5
Service: 5
Rude owner
I love this business. I go here everyday after school.There is a man who is very kind to customers and works very hard. I'm not quite sure exactly how this works, but I believe he deserves some sort of special recognition for his amazing service. His name is Jeff and he's an amazing person
Atmosphere: 5
Food: 5
Service: 5
So good!
It's a hit or miss with the staff and owner if they are having a good day or not. But if you don't mind a friendly welcome or conversation, the drinks are really good here and it's our go-to heading out after a nice hike in the area.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Handmade Taro with Fresh Milk, Mango Ice Blended with Ice Cream, Wintermelon Tea
I like ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Just went inside to get boba, normally we go to the sharetea by hostetter and it's a great place but coming here today the girl taking our order there was incredibly rude it was very disappointing. Huge let down. Don't understand why she still works there considering the fact that she has multiple reviews saying how rude she is.
Liked it. Excellent tea, great indoor seating, and nice area. It does get a little crowded.
Anybody who knows internet knows Google reviews are the last place to find a genuine review. This probably will be paid to be hidden. Anyways I had to voice my concern.I've been a customer of sharetea for a while since they launched .. All of their franchisees have a very polite and friendly staff. They understand what and listen how you want your tea made. However this location was a major let down. The gentleman who seems to run/manage this store really has hired kids who give no care about what the customer has to say.We ordered three teas and wanted it Togo , the kid who worked there was so rude when I asked for a bag to carry the three teas I bought. I usually don't need a bag but I had my three year old toddler with me. Any parent here would understand that walking with toddlers is a challenge as you constantly have to be on alert and can't have both your hands busy holding teas. It would be better if I had a bag to carry the tea and I could hold my toddler with the other hand. Anyways that being said the kid just refused to give me a bag no matter what I tried to explain.I think one has to begin thinking of treating customers a certain way before being so rude to a family with toddler and only asking for a bag. I wish I hadn't tipped when I ordered. I'm never going back to this location and will ensure none of my acquaintances will as well.Oh not to forget .. this lil kid said I quote "dude just leave" ... I'm probably older than her parents ..I'm with a little toddler and she has the audacity to say this to a customer?
love coming here after school ?
Ppl were mean to me
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